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"First room had a non working AC unit. Second room was fine but maid service never happened " More

By a verified traveller on Fri 06 Aug 2021

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Hotel Description

3-star hotel near Westford Town Common

In shopping district

You'll find Westford Town Common and Kimball Farm within 3 miles (5 km) of this hotel. Nashoba Valley Ski Area is within 3 miles (5 km) and University of Massachusetts Lowell is within 9 miles (15 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Enjoy the sauna and perks like free self parking and free WiFi. A business center, a coffee shop, and a terrace are also on offer.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $207* Per night/room 30 Mar. - 31 Mar.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Westford Regency Inn & Conference Center ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Westford Regency Inn & Conference Center

Everyone (9) Couples (3)
1 out of 5
The room I was given was NOT the room shown on the website. It had not had any updates in what kooked like 30 years. The TV got exactly 3 channels of infomercials, the ceiling had a cracked crumbling water stain close to 2 feet in length and the wallpaper was peeling and taped or even stapled in multiple areas. In fainess, it was clean and on the second night I was offered the option to change rooms but at that point all i was going to do was go to sleep and leave as early as possible so declined.

Posted by on 13 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Sandra Front Office Manager

Dear Valued Guest,Thank you for taking the time to fill out our online survey. Guest feedback assists us in evaluating our performance and allows us to take corrective action when necessary. All comments and or suggestions will be shared with all department Managers. Thank You,Westford Regency Management team.

4 out of 5
I

Posted by on 15 Aug. 2023

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Comment from Hotel Management

1 Sep. 2023 by Sandra Front Office Manager

Thank you for taking our survey..

4 out of 5

Posted by on 13 Jul. 2023

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Comment from Hotel Management

8 Aug. 2023 by Laura C

Thank you for your review Carol! We are glad you enjoyed your stay with us.

3 out of 5

Posted by on 5 Jun. 2023

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Comment from Hotel Management

13 Jul. 2023 by Sandra Front Office Manager

Dear Valued Guest,Thank you for taking the time to fill out our online survey. Guest feedback assists us in evaluating our performance and allows us to take corrective action when necessary. All comments and or suggestions will be shared with all department Managers. Thank You,Westford Regency Management team.

5 out of 5
All good

Posted by on 27 Nov. 2022

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Comment from Hotel Management

8 Dec. 2022 by Laura C

Thank you for your review James!

3 out of 5

Posted by on 23 Jul. 2022

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2 out of 5
Very dated and rundown I wound' stay here unless I had to

Posted by on 22 Nov. 2021

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Comment from Hotel Management

15 Dec. 2021 by Laura C

Thank you for your review Todd. We apologize that you did not enjoy your stay with us. We do hope you will give us another chance in the future.

5 out of 5

Posted by on 5 Sep. 2021

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3 out of 5
First room had a non working AC unit. Second room was fine but maid service never happened

Posted by on 6 Aug. 2021

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Comment from Hotel Management

9 Aug. 2021 by Laura

Thank you for your feedbacj. To further protect our staff and guests we are not providing cleaning service to guest rooms due to COVID.

5 out of 5

Posted by on 1 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Tanya

Thank you for your feedback.

About the Westford Regency Inn & Conference Center

Location 219 Littleton Rd, Westford, MA 01886

Property Features

Westford Regency Inn & Conference Center offers its guests a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at Westford Regency Inn & Conference Center. Self parking is free. This 3-star Westford hotel is smoke free.

  • 193 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Littleton - Route 495 Station (8.6 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Westford Regency Inn & Conference Center offers 193 accommodations with coffee/tea makers and hair dryers. 44-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Westford Regency Inn & Conference Center has 2 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. The tax ID number is C0013443300. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Car recommended
  • State tax ID - C0013443300
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 16
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regency Inn Westford
  • Regency Westford
  • Westford Inn
  • Westford Regency
  • Westford Regency Inn
  • Westford Regency Hotel Westford
  • Westford Regency Inn & Conference Center Hotel
  • Westford Regency Inn & Conference Center Westford
  • Westford Regency Inn & Conference Center Hotel Westford

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.