Holiday Inn Express & Suites Wilmington West - Medical Park by IHG
HĂŽtel prĂšs de Promenade longeant la riviĂšre Ă Wilmington
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Wilmington West - Medical Park by IHG also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.
We checked in early and they were very friendly but the light was out in the entrance of the room, bathroom sink was clogged and the toilet paper roll was broken. Then fan in the bathroom also didn't work
It was very quiet and the room was large and spacious. Oh my goodness that kingside bed was so comfortable. The staff was nice and friendly. The breakfast was amazing. I will definitely stay there the next time I am in Wilmington.
Overall this place was excellent. We loved the service and the staff, and how clean the place was. The breakfast was pretty good too. The only thing they need to make this place perfect is to add heater to the indoor pool. It was pretty cold when I went with my kids back in early April of 2025.
Wife had to go to bed with damp hair because there was no hairdryer and couldn't call the front desk because the phone was dead ( other family members had already gone to bed while she was showering...).Wife and myself found the tub floor too narrow and too sloped and slippery for our security as seniors. No bathtub mat for the inside or outside of tub area, having to use a hand towel.
Breakfast was average, needing more gluten-free options like grits..., coffee not that good, running out of creamer, needing more options in coffee condiments and proteins.
Unfortunately not all the receptionists were friendly especially the lady who booked us in on the first night, Sunday evening, didnât seem to know what she was doing, especially when she knocked on our room door, two hours after she had checked us in and then she issued our door key to another strange guest!! Also asking us our surname. To check.