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Catalonia Royal Tulum - All Inclusive - Adults Only
Carr Cancun Chetumal Km 264 5,
Xpu-Ha,
QROO
1-855-887-0424
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Catalonia Royal Tulum - All Inclusive - Adults Only
4.0 out of 5.0
"We were at this Resort 2 years ago. I gave it a 5 star then but had to only go 4 star this time. The Resort is beautiful and the staff is excellent. ... " More
Points Of Interest
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Hotel Description
Beachfront retreat
You'll find Xpu-ha Beach and Cenote Cristalino within 2 miles (3 km) of this property. Ecopark Kantun Chi and Taj Mahal Cenote are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 9 restaurants. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Relax with a drink at one of the 5 bars/lounges and enjoy perks like free self parking.
Free WiFi, MP3 docks
The 288 guestrooms feature free WiFi, plasma TVs with cable channels, and thoughtful touches like minibars (stocked with some free items) and pillow menus. Furnished balconies, MP3 docks, and 24-hour room service are also available.
Catalonia Royal Tulum - All Inclusive - Adults Only ratings based on 57 Verified Reviews
Room cleanliness
5.0 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Catalonia Royal Tulum - All Inclusive - Adults Only
The staff was ALL amazing! They were very helpful, friendly, outgoing, and fun. They made the experience great! The beach was clean and perfect. The pool was great, but it did not have a swim up bar like advertised. However, there was a bar just 30-40 feet away from one end. Overall would certainly recommend this resort to anyone traveling to Riviera Maya!
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Comment from Hotel Management
18 Feb. 2019 by General Manager
Dear James, thank you very much for your contribution, we love knowing that our guests return home with a good impression of our staff, no doubt this team works with their heart. On the other hand, I searched the website for which you have booked and can not find the part that offers swim up bar, could you be so kind and help us find it? We do not want more guests to have this incorrect information. Thank you very much for your visit and we hope you return soon. Best regards.
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Comment from Hotel Management
6 Apr. 2019 by General Manager
Dear guest, Thank you for taking the time to rate the service received during your visit, we are happy to know that we meet your expectations. We would be happy to serve you again, I hope you come back soon. Best regards.
Second Visit
Pros:
The beautiful setting and the staff
Cons:
If you have a dress code as you say just enforce it or change it to come as you want.
Location:
The resort has many offerings off the property
We were at this Resort 2 years ago. I gave it a 5 star then but had to only go 4 star this time. The Resort is beautiful and the staff is excellent. The walkway from the rooms through the jungle is unique and beautiful especially at night when the wooden walkway changes colors.
Now the changes in management. You don't have to upgrade to the Privilege option. It use to be you would be closer to the beach but they took building 6 and made it for Exclusive only, which is their time share people. It use to be buildings 5 and 6 were for the upgrade to Privilege. So closer to the beach is out. Before the Privilege upgrade gave you a private section of the beach and the hot tub overlooking the beach. Now the beach is for everyone except a small roped off section for the Exclusive members and the beach hot tub is open to everyone. The only thing you get for the upgrade is the use of the spa hot tub, sauna, and steam room and an extra restaurant called the Beloved. We felt the Beloved Restaurant wasn't nearly as good as 2 years ago. With the other 5 restaurants and buffet you get wonderful service and excellent food that can't be beat.
Also the Resort removed all the palapas around the pool and replaced them with umbrellas which means far less shade and limited seating. Dress Code: there is none no matter what is written. We saw everything from flip flops,torn jean shorts,t shirts, long pants,collared shirts etc. Wear what you want because nothing is said.
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Comment from Hotel Management
10 Mar. 2018 by General Manager
Dear Larry: Thank you for your feedback. We are so glad you enjoyed every aspect of your stay. Thank you for your nice remarks about the facilities, restaurants and friendly staff. We highly value your observations regarding our services, as we believe that they are the key to the continuing process of improvement. Thank you a lot for recommending us. We'll be waitting for your return. Regards, General Manager
Best beach and staff.
Pros:
Beach and new friends you will soon have.
Cons:
That I could stay longer.Away from the
Location:
Away from the hustle and bustle of beachs full of Mega Resorts.
7 trips now never a care in the world. Everyone that works there from top to bottom greet you with a smile and a good day that they truly mean.
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Comment from Hotel Management
26 Dec. 2017 by Guest Experience Manager
Dear Guest, We would like to thank you for your feedback about your recent stay with us, it’s comfortable to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel. It will be a pleasure for us to receive you again in the near future so we will have another opportunity to pamper you and exceed your expectations. Regards, Guest Experience Manager
Friendly, Quiet, Relaxing, Beautiful!
Pros:
Extremely friendly staff, very clean, quiet, beautiful, wide variety of food options
We were amazed by the friendliness of the staff. They attended to every need with a smile. Weeks later we still talk about how kind and friendly they were! The resort itself is stunning. It takes just a couple minutes to walk (the walkway is beautiful!) to the swimming pool and then the gorgeous beach is right there. It's a smaller resort, so it was quiet and there was always a place to sit or lounge. There is a variety of food options with all the different restaurants, so we never got tired of the food. The perks they offer with the privileged or deluxe rooms is totally worth it for a more special vacation. The room itself was large, comfortable, extremely clean, and relaxing. They provided more water bottles and changed out the beach towels every day. If you're looking for a vacation that will be refreshing and rejuvenating, this is the one!
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Comment from Hotel Management
19 Sep. 2017 by Guest Experience Manager
Dear guest, We would like to thank you such nice comments about our hotel facilities. We all are deeply glad to hear that you spent a great time with us. It will be a pleasure for us to receive you again in the near future so we will have another opportunity to pamper you and exceed your expectations. Warm Regards, Guest Experience Manager
Excellent!
The whole experience was wonderful! Low key, quiet vacation. Beautiful beach with clear water. Great snorkeling just off the beach. Kayaking and paddle boarding included. Felt extremely safe the whole time. Never felt crowded. Great food options and staff always waiting to get you a drink. The staff was awesome! They were all friendly and seemed to really enjoy their job. Overall the perfect, relaxing vacation. I can't wait to go back!
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Comment from Hotel Management
17 Sep. 2017 by Guest Experience Manager
Dear Guest, We would like to thank you for your feedback about your recent stay with us, it’s comfortable to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel. It will be a pleasure for us to receive you again in the near future so we will have another opportunity to pamper you and exceed your expectations. Warm Regards, Guest Experience Manager
Too many changes...
Pros:
The rooms and grounds are clean and maintained. This has a very nice beach.
Cons:
I would like to see the resort less commercialized and not to have the time shares. The overall atmosphere is lacking from what it used to be.
Location:
Most of the excursions, even if they say half a day you will want to plan on being away from the resort for at least 3/4 of the day.
We have been coming to this hotel since 2010. There has been a lot of changes over the years. This year it was very noticeable that they are making it more commercialized and it doesn't have the charm of a smaller resort anymore. The staff used to interact more with the visitors and were happy. It was obvious that smiles were forced and interaction was limited. Since they have been selling time shares (exclusive memberships) it is obvious this is where they want to focus. The beach is segregated into 3 different levels which is dependent upon if you upgraded your room or have a time share. There have been a few menu changes since we have been coming, more noticeably this year. We usually tell all our friends about this resort and that they shouldn't worry about getting sick from the food and drink, however for the last 2 years we have gotten very sick from the food. We haven't decided if we will go back.
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Comment from Hotel Management
13 Jul. 2017 by Guest Experience Manager
Dear Guest: Thank you very much for your feedback. We deeply apologize if your stay with us was not a completely perfect experience. We truly appreciate it and also We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations. Regards, Guest Experience Manager
Great Stay!!
We loved the Catalonia Royale Tulum! The property is beautiful with an expansive beach and many water sports. The pool was fabulous and we cannot say enough about the staff. So welcoming and gracious. Excellent dining. We are already planning our next stay. If you are looking for an adult all inclusive do not hesitate!
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Comment from Hotel Management
5 May 2017 by Guest Experience Manager
Dear Guest, We would like to thank you such nice comments about our hotel facilities. We all are deeply glad to hear that you spent a great time with us. It will be a pleasure for us to receive you again in the near future so we will have another opportunity to pamper you and exceed your expectations. Regards, Cinthya Esparza Guest Experience Manager
Who could ask for anything more1
From drinks at check in to the silky beach it was totally awesome. The staff was absolutely terrific and the property was beautiful and very clean. Restaurant choices were wonderful and the bars were very good and served quality drinks. The beach was beautiful with silky sand and smooth waters, abundant lounges and wait staff for drinks. They always had fun games going and the evenings had varied musical entertainment by the pool. Will be returning soon!
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Comment from Hotel Management
31 Oct. 2016 by General Manager
Dear Larry, Thank you for your review and for staying at Catalonia Royal Tulum. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards
Wonderful Honeymoon Stay
Pros:
Everything
Cons:
Not much, if anything.
We stayed at Catalonia Royal Tulum as a relatively cheap all-inclusive honeymoon option. The hotel was phenomenal. I've been to several beaches in the United States, South America, and Mexico, and this is probably the prettiest of them all. Words simply cannot do it justice.
As for the resort, this is the nicest place I've ever stayed. The place is relatively small, which allows its patrons easy access to beach chairs at all times of the day, restaurants that don't require reservations, and a fairly quiet and peaceful grounds. The food was terrific in all respects and there are several restaurants that should please all.
The best recommendation I can give is to upgrade to a Privileged room. Even if you are on your honeymoon, I would go with the Privileged Deluxe sweet, as they are very modern looking and spacious. The honeymoon sweet was nice, but I'd have rather gone with Privileged Deluxe even on direct comparison, let alone the lower price. The main reason you upgrade is to get access to the B-Loved Restaurant and the private beach. Both items are absolutely necessary, and I could never go back.
Finally, one of the bartenders there, Josue, is by far the best bartender I've encountered in any resort. He worked at the B-Loved Restaurant the first few nights of our stay, and he absolutely made our stay perfect. It was an absolute shame to see him switched to one of the buffet bars. Anyways, ask for him personally if you get the opportunity. You won't regret it.
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Comment from Hotel Management
2 Sep. 2016 by General Manager
Dear Mark, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. We really appreciated your recommendation, What a compliment! We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Best Regards
About the Catalonia Royal Tulum - All Inclusive - Adults Only
Location Carr Cancun Chetumal Km 264 5, Xpu-Ha, QROO 77790All-inclusive Details
- Access to onsite clubs included
- Scuba diving lessons not included
- Kayaking included
- Aerobics classes/lessons included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Local beverages and soft drinks only
- Gratuities included
- Fitness facilities included
- All food and beverages included
- Volleyball included
- Food and beverage restrictions apply
- Scuba diving excursions not included
- Motorized water sports not included
- Onsite live performances included
- Snorkeling included
Property Features
Catalonia Royal Tulum - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Catalonia Royal Tulum - All Inclusive - Adults Only offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 9 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A nightclub, a fitness center, and a sauna are also featured at the eco-friendly Catalonia Royal Tulum - All Inclusive - Adults Only. Self parking is free. Smoking is allowed in designated areas at this 4-star Xpu-Ha property.
- 288 guestrooms or units
- 3 levels
- 6 buildings
- 9 dining venues
- 5 bars or lounges
- Built in 2000
- Nightclub
- Deli
- Umbrellas for the pool
- Coffee in lobby
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Concierge
- Wedding services available
- Pool or billiards table
- Terrace
- Garden
- Gift shop
- Beauty salon
- Computer for guest use
- ATM
- Onsite shopping
- Bellhop
- Smoking in designated areas
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Parking
Free self parking
Transport
- Parking: Free self parking
Room Amenities
Catalonia Royal Tulum - All Inclusive - Adults Only offers 288 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars (stocked with some free items). Rooms open to furnished balconies. A pillow menu is available. Plasma televisions come with premium cable channels. Bathrooms include showers, bathrobes, and hair dryers. This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Private balcony (furnished)
- Stocked minibar (select free items)
- MP3 dock
- In-room dining (24 hours)
- Plasma television
- Cable channels
- Premium channels
- Coffee maker
- Pillow options
- Shower
- Housekeeping (daily)
- Hair dryer
- Laptop safe
- Bathrobes
- Iron and ironing board
- Desk
- Blackout drapes
- Exterior corridor access
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
Food & Drink
La Selva - This buffet restaurant serves breakfast and dinner.
La Palapa - This poolside buffet restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Centenario - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Terrace Tapas Lounge& Bar - This tapas bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Spa Services
- Number of treatment rooms 6
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Reflexology
- Sports massage
- Massages
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Minimum guest age is 18
- Caters to adults only
Fees
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
- Catalonia Royal Tulum Adults
- Catalonia Royal Tulum Adults All Inclusive Xpu-Ha
- Catalonia Royal Tulum Adults Xpu-Ha
- Catalonia Royal Tulum Adults Only All Inclusive
- Catalonia Royal Tulum Adults Hotel Xpu-Ha
- Hotel Catalonia Royal Tulum - Adults Only Xpu-Ha
- Xpu-Ha Catalonia Royal Tulum - Adults Only Hotel
- Catalonia Royal Tulum Adults Hotel
- Catalonia Royal Tulum Adults
- Hotel Catalonia Royal Tulum - Adults Only
- Catalonia Royal Tulum - Adults Only Xpu-Ha
- Catalonia Royal Tulum Adults Only All Inclusive
- Catalonia Royal Tulum Xpu Ha
- Catalonia Royal Tulum All Inclusive Adults Hotel Xpu-Ha
- Catalonia Royal Tulum All Inclusive Adults Hotel
- Catalonia Royal Tulum All Inclusive Adults Xpu-Ha
- Catalonia Royal Tulum All Inclusive Adults
- Hotel Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
- Xpu-Ha Catalonia Royal Tulum - All Inclusive - Adults Only Hotel
- Hotel Catalonia Royal Tulum - All Inclusive - Adults Only
- Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
- Catalonia Royal Tulum Adults Only All Inclusive
- Catalonia Royal Tulum Adults Only
- Catalonia Royal Tulum
- Catalonia Royal Tulum All Inclusive Adults
- Catalonia Royal Tulum All Inclusive Adults Only
- Catalonia Royal Tulum All Inclusive Adults Xpu-Ha
- Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
- Catalonia Royal Tulum Adults Only All Inclusive
- Catalonia Royal Tulum Adults Only
- Catalonia Royal Tulum
You should know
- Pool access available from 8 AM to 8 PM.
- For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- This is an adults-only property and children 18 years old and younger aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Promotions
Privileged Room Benefits
Book a stay in a "Privileged" room type and receive 10% off massages or treatments at Alegria Spa (reservation required), free access to the spa's wet areas (once per stay; subject to availability), BLoved Privileged Restaurant (breakfast, lunch, and dinner a la carte) at the beach, BLoved Bar in front of the beach, exclusive Privileged area at the beach with snacks and drink service, 10% off all extra services, and early check-in/late check-out until 3 PM (subject to availability).
Full details provided at check-in. Spa appointment required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
