See all properties

Mount Royal Hotel

3.0 star property
3-star ski hotel near Upper Hot Springs

Choose dates to view prices

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Exterior
Executive lounge
Lunch, dinner, brunch served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff National Park Information Centre
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Centennial Room (1 King)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(53 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(127 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.8 out of 10
Excellent
(116 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

About the area

Banff

Mountain retreat .At this Downtown District hotel, you'll be well placed to visit Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, both within a 5-minute walk. Canada House Gallery and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 8 min walk - 0.7 km
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 1.4 km
  • Tunnel Mountain - 7 min drive - 1.8 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

3-star ski hotel near Upper Hot Springs
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French

Similar properties

Front of property - evening/night

The Elk & Avenue Hotel

  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,705 reviews
The price is CA $522
CA $582 total
includes taxes & fees
Jul 18 - Jul 19
The Elk & Avenue Hotel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 855 out of 1341 reviews
Rating 8 - Good. 318 out of 1341 reviews
Rating 6 - Okay. 108 out of 1341 reviews
Rating 4 - Poor. 36 out of 1341 reviews
Rating 2 - Terrible. 24 out of 1341 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed at this property and really loved the location. The rooms were very clean and tidy. The rooms felt oversized as well. The location is fantastic as this location is downtown Banff. Just walk out your hotel and there is shopping at dining right within a block. I would stay here again the next time I visited Banff. The only unfortunate part is that one of the two hot tubs was out of service.
Stayed 2 nights in Apr 2025

4/10 Poor

Maggie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Only reason I put 2 stars is the miscommunication or I don't know whose fault whether it's Expedia or Mount Royal Hotel about my charges. I have to pay full amount at check out wherein I paid a deposit when I did my booking. Then I realized looking at my credit card statement that they (hotel) charged me when I check-in already then charged me again at check out. I don't get it! so I'm in the process of it but I should not be having this issue on my holidays.
Stayed 3 nights in Apr 2025

6/10 Okay

Julia

Travelled with family
Disliked: Property conditions & facilities
Overall the stay was okay. The parking is very limited and you do have to pay for it if you can find a spot. The staff was very welcoming. They do require a $200 deposit at time of check in. The lobby looks very nice and has a ski town feel to it. The elevator is unbearable slow though. We got to our room and it was as pictured. The beds were soooo comfortable. It was hard not to leave them. There were tons of carpet stains, not sure from what. I booked this place because of the hot tubs, except one was down and the other one was filthy. I was really disappointed as this was why I chose this hotel. The location was perfect, everything was within walking distance, the other hotels weren’t as close to shopping and food. I did like my stay but probably wouldn’t choose it again
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, difficult parking

Great location, friendly staff and clean rooms! Overall we enjoyed our stay. The only downfall was parking was very difficult to find each time we came back to the hotel. Had to park in public parking multiple times and move our car in the morning to avoid hourly fees. Just something to be aware of.
Stayed 3 nights in Apr 2025

10/10 Excellent

Angel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mount Royal is our go to spot in Banff! Rooms are great, hotel is clean and never too busy. Love the new renovations! We love the lounge area in the lobby and the rooftop spot as well with the hot tub. The restaurant is also great and has happy hour in the afternoon. We’ve stayed here a few times and our least comfortable stay was on Halloween night. There were lots of people out on Banff Ave and they were very loud, it made it hard to sleep. I know they couldn’t do anything about it, but I suggest if you plan to stay during a busy weekend where people will be out at night, to request a room that is not facing the strip.

8/10 Good

Katelin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very small, and I was in a quiet dark hallway and didn’t feel safe all the time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Property was excellent.
Stayed 4 nights in Apr 2025

6/10 Okay

Alexandra

Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Heather, Calgary

Stayed 1 night in Mar 2025

8/10 Good

Heather, Calgary

Travelled with family
Liked: Cleanliness, staff & service
The hotel is nice but the walls are very thin, so very noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Ski Trip Stay

Stayed one night for a ski trip, great hotel. The location is phenomenal, the beds are super comfy, and the room is very nice with great views. Only downside is one of the two small hot tubs was functional.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa, Fort Macleod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Noorihan

Stayed 1 night in Mar 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

We loved the location, it was perfect for walking around in town to shop, eat, etc.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great historical hotel

Great central location in Banff. We like to stay at the Mount Royal whenever we come. Beds could probably stand to be replaced.
Stayed 2 nights in Mar 2025

6/10 Okay

Nathan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was pretty with good ammenities and a central location I just found the staff to be a little bit rude and dismissive. We were a younger group and I just felt as though because of our age we weren’t taken seriously. And that’s kind of dissapointing considering how much we paid. But it’s okay lesson learned there’s so many beautiful hotels in Banff. If you’re looking for a rooftop hot tub I’d reccomend the moxy banff over this place. The staff make the experience and this was a poor one because of that.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus, Red Deer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful simple hotel with great location
Stayed 1 night in Mar 2025

6/10 Okay

Jayne

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Review

The check in staff need a course in pleasantries. The room was laid out awkwardly. The TV was on the wall to the left of the bed leaving watching TV in bed impossible. It could be set up much better. Location of the hotel however is excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was amazing - this is our second time staying here. Clean and staff is friendly! Great location. My only complaint is the pillows - they are terrible lol next time I’ll bring my own.
Stayed 1 night in Mar 2025

8/10 Good

Nicole C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and great access to downtown. Had a library located on the second floor, which was convenient for my daughter who couldn’t sleep. There was a space available for her to wander and not wake us during the night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Stayed 3 nights in Mar 2025