Mount Royal Hotel

3.0 star property
3-star ski hotel near Upper Hot Springs

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge
Exterior
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff National Park Information Centre
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

Centennial Room (1 King)

9.0 out of 10
Wonderful
(56 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(130 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room (Heritage)

8.6 out of 10
Excellent
(124 reviews)
  • Sleeps 2
  • 1 King Bed

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

About the area

Banff

Mountain retreat .At this Downtown District hotel, you'll be well placed to visit Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, both within a 5-minute walk. Canada House Gallery and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 8 min walk - 0.7 km
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 1.4 km
  • Tunnel Mountain - 7 min drive - 1.8 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery + Restaurant - ‬2 min walk
  • ‪Magpie & Stump - ‬1 min walk

About this property

Mount Royal Hotel

3-star ski hotel near Upper Hot Springs
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Reviews

Mount Royal Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 846 out of 1332 reviews
Rating 8 - Good. 316 out of 1332 reviews
Rating 6 - Okay. 107 out of 1332 reviews
Rating 4 - Poor. 37 out of 1332 reviews
Rating 2 - Terrible. 26 out of 1332 reviews

Reviews

10/10 Excellent

BRIAN, ADA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! They even lent us bear spray for our hikes!
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, easy to checkin and get to or room and park
Stayed 1 night in Jul 2025

10/10 Excellent

Billie

Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean room, friendly staff, and walkable to a lot of great places to eat and shops to visit. Will stay again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & comfy

Comfy bed & pillows. Great staff. Quick elevator. Shampoo, conditioner, body wash lotion & hand wash in pumps supplied. That was a nice treat. Not a fan of Nespresso but it was supplied with actual creamers and 4 pods. (Better than nothing) . Will definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building located right in town!! Would recommend!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jie He

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David, Toronto

Stayed 1 night in Jun 2025

4/10 Poor

Franklin, League City

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and needs maintenance, the lobby area is fine but the rooms are not, they are very small, the carpets need to be cleaned and repaired, the bathroom is fine it looks like it was recently remodeled, it is impossible to rest in the hotel all night and early morning noises in the room above impossible to sleep, also continuous noises in the hallways, the hotel is located in the center of Banff but if you can avoid it, do it I do not recommend it. We also stayed at The Kenrick Hotel in Banff and it is much better although small, and we also stayed at The Rimrock hotel and this is luxurious but also old although they have maintained it and the view is very beautiful.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sidney

Stayed 1 night in May 2025

8/10 Good

Leslie

Stayed 1 night in May 2025

10/10 Excellent

Nathan

Stayed 3 nights in Jun 2025

10/10 Excellent

Rigoberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 1 night in May 2025

10/10 Excellent

Haozhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location convenient for shopping. Staff were friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time stay in 5 years
Stayed 2 nights in Jun 2025

10/10 Excellent

Jicel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our second time here and we love it and it’s close to everything
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Abby

Liked: Amenities
The hot tub was misleading. It is not located outside of the balcony as indicated in the pictures.
Stayed 2 nights in May 2025

6/10 Okay

Dev

Liked: Cleanliness, staff & service
Best place to stay in this property because downtown is walkable all other attractions are near by( golf gondola , baw falls, surprise veiw point….
Stayed 1 night in May 2025

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, clean rooms, loved the rooftop hot tubs. Was very quiet when we went.
Stayed 1 night in May 2025