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Mount Royal Hotel

3.0 star property
3-star ski hotel near Upper Hot Springs

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Executive lounge
Exterior
Outdoor spa tub
Lunch, dinner, brunch served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(127 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Heritage Two Queen Room

Bathroom

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(57 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

Centennial Two Queen Room

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(133 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the area

Banff

Mountain retreat .With a stay at this Downtown District hotel, you'll be steps from Canada House Gallery and Banff Legacy Trail. Canadian Ski Museum West and Banff Lake Louise Tourism Bureau are also within half a mile (1 km).

What's nearby

  • Central Park - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Minnewanka Loop / Lake Johnson - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 8 min walk - 0.7 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk
  • ‪Magpie & Stump Mexican Restaurant + Bar - ‬1 min walk

About this property

Mount Royal Hotel

3-star ski hotel near Upper Hot Springs
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Front of property - evening/night
The Elk & Avenue Hotel
  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,796 reviews
The price is CA $169
CA $190 total
includes taxes & fees
Nov 23 - Nov 24
The Elk & Avenue Hotel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Reviews

Mount Royal Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 838 out of 1324 reviews
Rating 8 - Good. 314 out of 1324 reviews
Rating 6 - Okay. 106 out of 1324 reviews
Rating 4 - Poor. 40 out of 1324 reviews
Rating 2 - Terrible. 26 out of 1324 reviews

Reviews

8/10 Good

Bri

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

BRIAN, ADA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! They even lent us bear spray for our hikes!
Stayed 4 nights in Sep 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, property conditions & facilities
Although older hotel is very clean and good location. Over $500 a night for room (which guessing due to summer season) but at that price one would expect to have at least some water in the room. How hotels can expect guests to drink out of bathroom taps is ridiculous at this sort of price range. Front desk staff were ok but fairly rushed and don’t ask how your stay was.
Stayed 1 night in Aug 2025

10/10 Excellent

Ispanji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right at the center of the town. Parking is very easy. Most of Banff tour pickup location is also located right at the back of the hotel. You can easily hop on a shuttle from there. Recommended if you’re looking to stay at the town centre.
Stayed 2 nights in Aug 2025

2/10 Terrible

Shingo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked no clean.
Stayed 1 night in Aug 2025

8/10 Good

Rustin

The bathroom was a little small. The overall size was a little small, but other than that it was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was nice but the tv on a stupid place Beside the bed on the wall can’t see it unless you sleep on the side of the bed very badly designed
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

CESAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the middle of the Banff town. Great location makes everything walkable. But at night, there could be noise from club goers. My partner and I didnt mind because they provide a white noise machine which drowned the noise oitside, and was able to sleep well.
Stayed 2 nights in May 2025

10/10 Excellent

Dimple

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Great service overall!
Stayed 1 night in Aug 2025

10/10 Excellent

Lani

Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the Main Street of Banff and walkable to almost everything. Room was nice, but bathroom doors are just sliding and don’t close completely. Beds were comfortable. Our room overlooked the street below and had a beautiful view of the mountains. The unfortunate part were people in the street yelling and swearing until 3am and we could hear it all.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Corrine

Stayed 1 night in Jul 2025

8/10 Good

Abhishek

Stayed 2 nights in Aug 2025

8/10 Good

Everdina

Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in Banff

We loved our stay there n Banff and the Mount Royal provided a little luxury in the heart of the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2025

2/10 Terrible

Tao, Stouffville

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There is a live show place next to this hotel. If you wanna a good rest, no way. The show maybe running until 3am. If you like night life. You could go ahead. They have very long hall like a maze place. Only good thing is the hot tub has great view. I recommend fox inn not this one, be honest.
Stayed 1 night in Jul 2025

10/10 Excellent

safa

Travelled with family
Liked: Property conditions & facilities
All was well
Stayed 2 nights in Jul 2025

10/10 Excellent

Lanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location beautiful stay!

Beautiful old hotel with modern upgrades to the rooms. Great location
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for a more convenient spot…
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful. Lucy was the best! She took extra care that we fulfilled our travel expectations, right down to providing bear spray when we went out to see local wildlife.
Stayed 2 nights in Jul 2025

6/10 Okay

Russel

Liked: Cleanliness
Stayed 3 nights in Jul 2025