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Adhara Hacienda Cancun

Property class: 3
Family-friendly 3-star hotel near Mercado 23

Choose dates to view prices

Photo gallery for Adhara Hacienda Cancun

A swimming pool with multiple people, including children and adults, enjoying the water. There are lounge chairs and umbrellas around the pool area.
A lobby with a reception desk, seating area, and a staircase leading to an upper level.
A lobby with a stone wall, a bar area with a TV, and seating arrangements.
A poolside area with white tables and chairs, umbrellas, and a view of a building with a red-tiled roof.
A buffet counter with various dishes, including fried items and a large steak, in a restaurant setting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a television, and a view of the outside.

Standard Room

8.4 out of 10
Very good
(48 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Room Executive Floor

A hotel room with a bed, a desk with a laptop, a chair, a desk lamp, and a telephone.

Room Executive Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, and a view of buildings through the window.

Standard Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A living room with a grey sofa, a black couch, a round wooden coffee table, and a white armchair. There is a kitchen area with a bar and white chairs.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds
  • Free WiFi

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About the area

Cancun

Downtown Cancun stay.Within a 15-minute walk of this Downtown Cancun hotel, you'll find Mercado 23 and Benito Juarez Municipal Building. Las Palapas Park and Puerto Cancun Golf Course are also within 2 miles (3 km).

What's nearby

  • Mercado 23 - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.1 km
  • Plaza 28 - 4 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hunter Bar - ‬17 min walk
  • ‪La Parrilla - ‬14 min walk
  • ‪Subway - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪El Paisano Del 23 - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly 3-star hotel near Mercado 23
Adhara Hacienda Cancun offers its guests a children's pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and hair dryers. 16-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free ferry terminal shuttle
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • Elevator

Room amenities

Entertainment

  • 16-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 005-007-000122/2024

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

How close is Adhara Hacienda Cancun to the airport?

Adhara Hacienda Cancun is 11.5 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Adhara Hacienda Cancun?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on Sept 16, 2026 start from CA $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Adhara Hacienda Cancun have an airport shuttle?

Adhara Hacienda Cancun offers an airport shuttle.

How close is Adhara Hacienda Cancun to the beach?

This hotel is 16.9 mi (31-min drive) from Delfines Beach and 3.6 mi (10-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Adhara Hacienda Cancun offer free breakfast?

Adhara Hacienda Cancun offers free buffet breakfast on weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:30 AM.

Is there a casino at Adhara Hacienda Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are nearby.

What time is check-in at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Adhara Hacienda Cancun?

This hotel offers free self parking.

Does Adhara Hacienda Cancun have a pool?

Adhara Hacienda Cancun features an outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Adhara Hacienda Cancun have a restaurant?

Adhara Hacienda Cancun is home to El Alhena, which features brunch.

Does Adhara Hacienda Cancun have a spa?

There are no spa services available at this hotel.

How close is Adhara Hacienda Cancun to downtown Cancun?

Adhara Hacienda Cancun is 1.8 mi away from Cancun.

Adhara Hacienda Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good service. Location is very good . Only thing the pool could have been better maintained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Silvia Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price , Good breakfast , very nice Staff , specially the restaurant server Miguel Ramon he gives an amazing service .
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service all around. From when you book your stay and when you are on the hotel. Breakfast was amazing and complete. Great premises, clean and well maintained.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very clean, the water pressure was great and there was plenty of hot water. The breakfast in the morning was above and beyond! To have a gigantic buffet like that included in the low price exceeded our expectations and the service during breakfast was phenomenal. The location downtown was perfect for our needs . The hotel and grounds were a true classic Mexico experience and we would definitely stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was phenomenal. The staff was super helpful. Our room was cleaned everyday. The beds were on the harder side but still comfortable for me personally.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Nilakantan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 10 nights in Nov 2025
Verified review

6/10 Okay

Shannon

Liked: Cleanliness
The room was okay, nice pool area, breakfast could have been better
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Annah

Liked: Cleanliness, property conditions & facilities
Front desk was extremely helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near ADO. It shows a bit of wear and tear. Breakfast is solid but any other meal was not worth noting. English speakers are not in abundance but it worked out fine. A gift shop there was never open the entire week. I was there for dental work so it was fine. I think it would be great as a place to plan day tours rather than as a place just to stay and play.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Serafin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, staff really pleasant.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Nicanor

Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Michel

Liked: Staff & service
Very good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Damian

Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Stayed 2 nights in Jan 2026