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CANCUN SUITES APARTMENTS - HOTEL ZONE

4.0 star property
4-star family-friendly condo near La Isla Shopping Mall, connected to the convention center

Choose dates to view prices

Photo gallery for CANCUN SUITES APARTMENTS - HOTEL ZONE

A large, white hotel with a classic architectural style, featuring a prominent entrance and a well-maintained garden area.
Superior Studio
A compact living space with a kitchenette, a dining area with a glass table, a sofa, and a TV.
Reception
A view from a balcony with a view of the RIU PALACE building, palm trees, and a parking area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa

Explore the area

View in a map
Km 8.5 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪6 min walk‬
  • Place, Caracol Beach
    ‪8 min walk‬
  • Place, Forum Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Studio Apartment Ground Floor

A hotel room with a bed, bedside table, chair, and a small table with a lamp.

Studio Apartment Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio Apartment

A hotel room with a bed, a desk with a computer, a microwave, and a TV.

Studio Apartment

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite con Balcon 8

A bedroom with a bed, a painting, and a sliding glass door to a balcony.

Suite con Balcon 8

  • Partial ocean view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Duplex

A hotel room with two beds, a small table with a lamp, and a window with curtains.

Duplex

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Suite con Balcon 28

A bedroom with a large bed, a red wall, a framed picture of the Eiffel Tower, a nightstand with a lamp, and a window with blinds.

Suite con Balcon 28

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Duplex

A hotel room with two beds, a nightstand with a lamp, wooden shutters, and a curtain.

Family Duplex

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Cancun

Seaside stay .Within a 10-minute walk of this Zona Hotelera condo, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Caracol Beach. La Isla Shopping Mall and Cancun Convention Center are also within 3 miles (5 km).
View more Condo rentals in CancunOpens in a new window

What's nearby

  • Plaza Caracol Mall - 1 min walk - 0.1 km
  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Convention Center - 6 min walk - 0.6 km
  • Caracol Beach - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Miramar - ‬3 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Lounge 24 - ‬3 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

CANCUN SUITES APARTMENTS - HOTEL ZONE

4-star family-friendly condo near La Isla Shopping Mall, connected to the convention center
CANCUN SUITES APARTMENTS - HOTEL ZONE offers its guests a full-service spa. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly CANCUN SUITES APARTMENTS - HOTEL ZONE. Free self parking is available.

This 4-star Cancun condo is smoke free.

  • 7 guestrooms or units
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
CANCUN SUITES APARTMENTS - HOTEL ZONE offers 7 air-conditioned accommodations with safes and rice cookers. Beds feature down comforters. Accommodations at this 4-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Smart televisions are featured in guestrooms. Additionally, rooms include portable fans and blackout drapes/curtains.

Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Massage

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Onsite parking available only on request
  • Free uncovered self parking on site

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 1:00 PM for a fee: USD 8 for adults and USD 8 for children

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • 32-inch smart TV
  • Games

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • Near a health/beauty spa
  • Near the airport
  • Near the sea
  • Next to a golf course

Things to do

  • Bicycle rentals nearby
  • Fishing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 7 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 8 for adults and USD 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, cash, mobile payments, Apple Pay, and PayPal. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property Registration Number 02491529, 02491527, 02491528, 02491525, 02491526, 02491530

We should mention

  • Reservations are needed for massage services. For reservations, contact the condo before arrival using the contact information on the booking confirmation.

Property is also known as

Cancun Suites Apartments Zone
CANCUN SUITES APARTMENTS HOTEL ZONE
CANCUN SUITES APARTMENTS - HOTEL ZONE Condo
CANCUN SUITES APARTMENTS - HOTEL ZONE Cancun
CANCUN SUITES APARTMENTS - HOTEL ZONE Condo Cancun

Frequently asked questions

How close is CANCUN SUITES APARTMENTS - HOTEL ZONE to the airport?

CANCUN SUITES APARTMENTS - HOTEL ZONE is 14.9 mi (27-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at CANCUN SUITES APARTMENTS - HOTEL ZONE?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at CANCUN SUITES APARTMENTS - HOTEL ZONE on Jul 26, 2026 start from CA $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CANCUN SUITES APARTMENTS - HOTEL ZONE have an airport shuttle?

Airport shuttle services are not available at CANCUN SUITES APARTMENTS - HOTEL ZONE.

How close is CANCUN SUITES APARTMENTS - HOTEL ZONE to the beach?

This condo is a short 8-minute walk from Caracol Beach and 10-minute walk from Forum Beach. Don't forget your sunscreen!

Does CANCUN SUITES APARTMENTS - HOTEL ZONE offer free breakfast?

Free breakfast isn’t provided at CANCUN SUITES APARTMENTS - HOTEL ZONE, but continental breakfast is offered for a fee of USD 8 for adults and USD 8 for children. It's available every day from 7:30 AM to 1:00 PM.

Is there a casino at CANCUN SUITES APARTMENTS - HOTEL ZONE?

No, there is no casino at this condo, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are nearby.

What time is check-in at CANCUN SUITES APARTMENTS - HOTEL ZONE?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at CANCUN SUITES APARTMENTS - HOTEL ZONE?

This condo offers free self parking.

Does CANCUN SUITES APARTMENTS - HOTEL ZONE have a pool?

CANCUN SUITES APARTMENTS - HOTEL ZONE does not have a pool.

Does CANCUN SUITES APARTMENTS - HOTEL ZONE have a spa?

This condo has a spa, which features massages.

How close is CANCUN SUITES APARTMENTS - HOTEL ZONE to downtown Cancun?

CANCUN SUITES APARTMENTS - HOTEL ZONE is 2.9 mi away from Avenida Kukulkan.

CANCUN SUITES APARTMENTS - HOTEL ZONE Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 5 out of 70 reviews
Rating 4 - Poor. 11 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

7.8/10

Cleanliness

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, communication
The room was great. Very clean included separate bedrooms and air conditionings . Always felt very safe. Very affordable, I highly recommend and would stay again.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Bruk

The property is within walking distance to the nightlife at the hotel zone. But know that it sometimes could be loud when you try to sleep.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Nice clean room, good value for its central location, walking distance to the beach, restaurants, bars and shopping. Friendly, helpful staff. Our only complaint would be the excessive use of air fresheners, in the room, the hallway, even plug-ins.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was nice for the price the staff was nice and very attentive will stay here again if i come back
Stayed 7 nights in Jun 2025
Verified

4/10 Poor

Felix

Disliked: Cleanliness, listing accuracy
Rude staffs. Poor customer service
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

MARCO ANTONIO

Liked: Cleanliness, communication
Disliked: Listing accuracy
Positive aspects: 1) air conditioning is very effective; 2) mattress and sheets are excellent; 3) having filtered water was a plus; 4) the place is very quiet; and 5) the owner quickly solved some problems we had. Negative aspects: 1) there are no accessible windows, so the place has no fresh air; 2) the surroundings seems abandoned and we had a hard time finding it; 3) the shower has no door; and 4) the worst part is the fact the property has a picture on Hotels.com that very much attracts the guests, but it has nothing to do with the apartment. They rather pictured a fancy hotel hear by. For those reasons, I can’t recommend it.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Luca

Disliked: Cleanliness, room comfort, communication
Small and dirty room. Noisy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nikita

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great time staying there for five days. Thank you so much. The best place I stayed so far in Cancun.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location if you’re looking to stay downtown by the bars.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Very good location and good support from the manager
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities, communication
Great location, short walk to grocery store, restaurants, nightlife, beach, and souvenir shops. Easy check-in, cameras on the property, and security made us feel very safe. Definitely worth the price, would book here again if in Cancun!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a very nice stay. Quick responses when I had questions. Very clear instructions. GREAT PLACE TO STAY!!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great value for what we paid and the room is walking distance to everything. We got the duplex which was plenty of space for us and our family.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

ADALI

Liked: Cleanliness, amenities, property conditions & facilities, communication
good spot
Stayed 2 nights in May 2024
Verified

4/10 Poor

Cassandra

Disliked: Amenities, property conditions & facilities, communication
The place was difficult to find, in an alley way that felt very sketchy. When we got to the place, there was no proper reception table, just a table and a guy sitting there. He asked ME what room I am in - I said I don't know, shouldn't you be telling me this? Eventually he told me my room, and the key was in a lock box, so we needed to return it ourselves. My father-in-law's room was leaking under the sink - he had to put towels under to absorb the water. When he complained, nothing was done about it. Also like to mention that if you get the room that has two floors, its not safe for young children because the stairs and railings have large gaps so little kids can easily fall off.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mariama

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at the Cancun Suite Apartments was overall good. The property was very reasonably priced and located in a great area. There were multiple food options nearby, and it was also a convenient pickup point for excursions since we were right across the street from the Riu. The balcony view was honestly breathtaking-we could see through the Riu lobby and enjoy a beautiful view of the ocean. Towels were provided, and whenever we ran out, the host was quick to supply more. The apartment was very clean and had great internet service. The only downside was that the bathtub did not drain fast enough. However, this issue started toward the end of our stay, and I messaged the host the day before our departure. If I had reached out earlier, I'm sure the issue would have been resolved promptly. Overall, I would definitely book this location again. It was a good experience
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was functioning, spacious and clean that served us perfectly throughout our holiday to Cancun. However except to get what your paying for, the immediate surrounding area is essentially an abandoned high street and abandoned mall, which can feel a little creepy at times. As long as your content with this and are not expecting a 5* resort then this place is perfect for a holiday to Cancun on a budget.
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment set up. I had the duplex with a kitchen and upstairs loft which was very spacious. The place is located in an older shopping center, there was parking for my rental, just have to let the parking guy know that you have a reservation. Beach access to playa caracol is very easy and the property is located very close to the dinning and night life but it’s far enough that you don’t get any noise at night.
Verified

2/10 Terrible

Kyaw

Disliked: Cleanliness, property conditions & facilities, communication
The room looks nothing like the pictures from the website. Room looks like jail cell and not safe to stay.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Mary

Disliked: Cleanliness, amenities, property conditions & facilities, communication
There was roaches on the bed and not willing to fix the issue. I do not recommend this place. We left early due to the bug issue and they did not refund us. Owner was not accommodating or helpful.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Tristin

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We booked this stay and upon arrival, the check in desk was a small security guard desk. The security guard did not speak any English at all, so we struggled with communication. He could not find our reservation and had to call someone else. Finally, the person on the phone confirmed our reservation. He gave us our keys and wi-fi password and we went to our room. We unpacked and got settled. Before bed, we noticed that the window in the room, that was outlooking the hallway at a low height, had a broken lock. The window therefore, was able to be opened from the inside or outside, meaning if someone was in the hallway, they were able to open our window and could potentially get inside. It was late, and we had no other option but to go to sleep. We put a clothes hanger in the window to try to keep it shut, and also put a rack in front of it with glasses on it in case anyone did try to open it. We felt very unsafe there. In the morning, we ended up leaving the property due to feeling unsafe. I tried speaking to the front desk about it, but again, the person did not speak any english. I felt frustrated and defeated about the situation. We figured if we called Expedia, they could help us try to work it out as we booked 3 nights, but only stayed one due to feeling unsafe. We had to pay for another stay. Expedia did try calling the property but they told them they can't refund us. I'm not sure how you can expect someone to pay to stay in a room where anyone could get in. Very unsafe
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Yasunari

Liked: Communication, listing accuracy
広いホステルという感じだったが、値段相応なので満足。旅行慣れしてないファミリー層向けではないかもしれないが、若者の集団旅行には十分。
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Eelco

Liked: Cleanliness
Moeilijk te vinden. In achterafstraatje. "Receptie" in ander gebouw even verderop. Zeer kleine kamer. Echter wel alle voorzieningen aanwezig. Incl. complete keuken. Zou er niet langer dan 1 nacht willen verblijven.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alejandro

Liked: Cleanliness
Disliked: Amenities, communication
La habitación es muy, muy pequeña. La atención en recepción es pésima
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy cómoda limpia y funcional 2 habitaciones aire acondicionado cocineta
Stayed 2 nights in Oct 2025