Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
Lobby
Executive lounge
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Marlin Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.6 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.8 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Honey Moon)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Suite (Wellness Aqua)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Tequila Museum and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Isla Dorada - 5 min walk - 0.4 km
  • Marlin Beach - 6 min walk - 0.6 km
  • Kukulcan Plaza Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hooters - ‬6 min walk
  • ‪Don Julio Restaurant - ‬5 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

5-star beachfront property near Hotel Zone Beaches
Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Live Aqua Cancun - Adults Only - All-Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available. A complete renovation of Live Aqua Cancun - Adults Only - All-Inclusive was completed in December 2019.

This 5-star Cancun property is smoke free.

  • 1 building
  • 371 guestrooms or units
  • 9 levels
  • 8 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 14564 sq ft of conference space
  • 1353 sq m of conference space
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Reviews

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1348 out of 1857 reviews
Rating 8 - Good. 277 out of 1857 reviews
Rating 6 - Okay. 152 out of 1857 reviews
Rating 4 - Poor. 40 out of 1857 reviews
Rating 2 - Terrible. 40 out of 1857 reviews

Reviews

8/10 Good

Sarah Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have was the pool hours. Our favorite pool which was the coolest temperature closed at 6 pm and the main pool at 8 however the main pool was so hot it felt like a bathtub. Due to safety we planned on utilizing the resort as much as possible and so the pool was our main fun and having to leave the pool so early was a bummer
Stayed 4 nights in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Guys that serve around the pools are amazing! Food is great, with lots choices
Stayed 5 nights in Aug 2025

4/10 Poor

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, plenty of activities to do at the hotel throughout the day. Dinning is wonderful (breakfast especially). Beautiful and safe mall across the street, it is expensive but it’s no one hassles you to buy things like other places. Overall the hotel was beyond great and my wife and I had a wonderful baby moon trip there and we Cannot wait to come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

Zelalem T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Live Aqua Resort in Cancun! The bed was incredibly comfortable, giving us some of the best sleep we’ve ever had on vacation. The food was consistently delicious, with a variety of options to suit every taste. Every staff member we encountered was warm, friendly, and went above and beyond to make sure we were happy. The cleanliness of the entire property was impeccable — everything felt fresh, well-kept, and inviting. Overall, Live Aqua exceeded our expectations in every way, and we can’t wait to come
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and easy to get to all restaurant's
Stayed 3 nights in Aug 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were there to celebrate my son’ s 21st birthday. The property is amazing, we enjoy the street food as well as several of the restaurant. The only issue is wait ing over an hour for the Italian restaurant due to butler service or preferred guests. Need to change that policy. The spa service was incredible!
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Megan E S

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The cabanas they charge you even though it all inclusive.
Stayed 4 nights in Jul 2025

10/10 Excellent

Antonio Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Aldelise

Stayed 5 nights in Aug 2025

10/10 Excellent

shameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Rohan

Stayed 6 nights in May 2025

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our visit to Live Aqua was wonderful. One of the best adults only resorts we have stayed at in Cancun. We had one hiccup one night and the next day, Marco, the night manager, met with us and made it right. Thank you Marco. The staff was great. We loved that there were so many different pools...we never felt overcrowded. I do with the swim up bar was in the bigger pool.
Stayed 6 nights in Jul 2025

10/10 Excellent

Tona, Meridian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely lovely! It was perfect for our group trip and Sergio is the best bartender! I cant wait to go back.
Stayed 4 nights in Aug 2025

10/10 Excellent

WonKyeng

Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus Antonio Lopez

Stayed 3 nights in Jul 2025

8/10 Good

Burton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were good restaurants but small and struggled to handle guest capacity. Most dining options are outdoors and can be HOT.
Stayed 7 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beach is beautiful. Staff was friendly with good customer service. The alcoholic beverages were watered down and essentially no alcohol
Stayed 3 nights in Jul 2025

6/10 Okay

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great and attentive. Food was good. Beach and pool area was very nice but the issue for me was the temperature of the pools and hotel areas. The room temps were great but everything else was too hot. Cancún was in the low 90s so I would think any hotel should not have any issues cooling. We found ourselves working up a sweat during dinner then feeling uncomfortable at the bar. Then during the day when you feel like beating the summer heat the pool felt like a hot tub.
Stayed 5 nights in Jul 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very nice and clean rooms. The one main issue is that most restaurants are outside. Not ideal when it’s 100 and humid during your stay. Great service from Marco who makes awesome fresh fruit smoothies . And kudos to Cesar who went above and beyond customer service at Hidden Garden Restaurant.
Stayed 4 nights in Aug 2025

6/10 Okay

Gustavo

Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, I’ll definitely come back
Stayed 4 nights in Aug 2025