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Best Western Turquoise Inn & Suites

2.5 star property
Enjoy the outdoor pool at this Cortez hotel

Choose dates to view prices

Photo gallery for Best Western Turquoise Inn & Suites

Indoor spa tub
Interior
Exterior
Interior
Desk, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
535 E Main Street, Cortez, CO, 81321
  • Place, Colorado Welcome Center at Cortez
    ‪5 min walk‬
  • Place, Cortez Cultural Center
    ‪8 min walk‬
  • Place, Cultural Park
    ‪8 min walk‬
  • Airport, Cortez, CO (CEZ-Montezuma County)
    ‪8 min drive‬

Room options

About the area

Cortez

Close to airport.Within a 10-minute walk of the hotel, you'll find Colorado Welcome Center at Cortez and Clay Mesa art Gallery and Studio. Cortez Cultural Center and Cultural Park are also within half a mile (1 km).

What's nearby

  • Colorado Welcome Center at Cortez - 5 min walk - 0.5 km
  • Cortez Cultural Center - 8 min walk - 0.8 km
  • Clay Mesa art Gallery and Studio - 8 min walk - 0.8 km
  • Cultural Park - 8 min walk - 0.8 km
  • Southwest Health System - 3 min drive - 3.0 km

Getting around

  • Cortez, CO (CEZ-Montezuma County) - 9 min drive

Restaurants

  • ‪Maverik - ‬3 min drive
  • McDonald's
  • Maverik
  • ‪WildEdge Brewing Collective - ‬10 min walk
  • ‪La Casita de Cortez - ‬4 min walk

About this property

Best Western Turquoise Inn & Suites

Enjoy the outdoor pool at this Cortez hotel
Best Western Turquoise Inn & Suites offers its guests an outdoor pool and a hot tub. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. A vending machine, gift shops/newsstands, and ski storage are also featured at the business-friendly Best Western Turquoise Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Cortez hotel.

  • 75 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1958
  • Full breakfast (free)
  • Ski equipment storage
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Dining venue
Best Western Turquoise Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 5 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open June 01 and close September 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Best Western Turquoise Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every ok breakfast good but frig was noisy
Stayed 1 night in Oct 2025

2/10 Terrible

Renelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After checking in, we went to our room and found someone had been using the bed. Also bathroom toiletries had been used and towels were left on the beds. This hotel is old and is in desperate need of repairs and upgrades. The carpet is dirty and there's an unpleasant odor in the rooms. I wouldn't recommend it to anyone. We immediately checked out and found a better hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Evgueni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall condition of the room seemed very poor -- like it has not been remodeled since the late 90s. The door would not lock properly, so one of us had to stay in the room at all times. There were flies and moths in the room due to a left open bathroom windows without a proper insects net. I had to kill them before we went to sleep. The sheets were with questionable cleanliness, discolored and I reluctantly slept in them, because I had no choice. Not the greatest experience with a very expensive for the quality price tag. Never again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jutta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfy beds. Good size rooms. Excellent complimentary breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Tony, Big Water

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was equipped and clean! A nice sound nights sleep. Good wholesome simple breakfast. Eager and kind staff. Highly recommend.
Stayed 2 nights in Sep 2025

4/10 Poor

Calista

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place was fine but checking in was terrible. We had a reservation which the girl at the desk was able to find and confirm but she couldn’t process the payment. She said it wasn’t our card but an issue with the third party provider but couldn’t elaborate other than their card wouldn’t work. We were asked to step out of line and contact the 3rd party provider (TPP). We did this via chat but felt that wasn’t our job. When they called her to resolve the issue, she had people in line so she asked the TPP to call back in 10 minutes. She checked all those other people in then said she’d help us and asked if we contacted them. We said yes and called her out for asking the TPP rep to call back. She asked what I wanted her to do and I advised “Solve the problem and let us go to our room.” Without talking to anyone the issue magically cleared up. We will not stop there again. Terrible customer service!
Stayed 1 night in Sep 2025

6/10 Okay

Doug

Liked: Cleanliness, room comfort
Was clean bed was comfortable very small bathroom. Older hotel but room looked like it had been remodeled.
Stayed 1 night in Sep 2025

6/10 Okay

Vern

Disliked: Property conditions & facilities
I understand it has new owners who are going to do a lot of work to update the property. It needs it. Staff was nice but the property has been neglected. Worst Best Western I’ve ever stayed at. Hopefully the new owners will make the needed updates and improvements.
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Luke

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was more like a motel than a hotel, the floors were filthy to the point where our fleet turned black, and the wifi wouldnt work. then our key stopped working hours before we checked out. you could get much nicer for $225/night.
Stayed 1 night in Sep 2025

6/10 Okay

Troy

So so in Cortez

Nothing special for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with small fridge and easy parking
Stayed 1 night in Sep 2025

8/10 Good

Adie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean affordable accommodations

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Decent motel

The toilet and bathroom vanity were very low, almost kindergarten size. Other than that, the place was comfortable and convenient to get around.
Stayed 2 nights in Sep 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service
Hotel was fine but both the pool and hot tub were not working so disappointing. Staff very friendly and apologetic.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, property conditions & facilities
typical Hampton Inn, only had a "bad" experience once where I didn't think the property didn't measured up to my Hampton Inn expectations, that was in Evanston WY
Stayed 1 night in Aug 2025

6/10 Okay

James, Birmingham

Liked: Cleanliness, staff & service
Property was just tired.
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Perry

Travelled with partner
Disliked: Amenities, property conditions & facilities
Check in was great! She did a wonderful job. So the exterior is old and a little scary. We had reserved a fireplace room. The fireplace did not work. We were told it did not matter, it was to hot outside. The WiFi and cable did not work. And both pools were empty. Not at all what we booked. We were told by the front desk to move if we didn’t like it. We did move the next morning to a new location. Disappointed to say the least.
Stayed 3 nights in Jul 2025

8/10 Good

DEREK

Travelled with family
Liked: Cleanliness, staff & service
Extremely disappointed that the pools were not avaialable as we booked two nights to chill on our long distance road trip and our grandson was looking forward to using the pool....they explained that due to the pool employees not doing their job they had to be emptied and worked on ....this was not a recent thing by the look of it and was disappointed that expedia were not informed so that we could have had the chsnce tobook elsewhere with a pool...Also on looking on the website it was still advertised as pools avaialable on the day we checked in
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTE WORST HOTEL EVER

Stayed 2 nights in Jul 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine for our needs for visiting Mesa Verde NP. Although we’d booked this property about 5 months before we arrived, on check in we were informed that the one we’d booked wasn’t available so they put us into another room. The one we were put in was possibly better than the one we’d originally booked fortunately but couldn’t understand why we hadn’t got what we’d booked anyway seeing as it was so far in advance. The girl on the front desk didn’t seem like she could be bothered anyway to give much of an explanation. Plenty of free parking. The free breakfast the next morning was good enough to give a good start to the day as well.
Stayed 1 night in Jun 2025