See all properties

Mercure London Heathrow Hotel

4.0 star property
4-star hotel in Pinkwell

Choose dates to view prices

Photo gallery for Mercure London Heathrow Hotel

Exterior
Breakfast and dinner served
Standard Room, 2 Single Beds
Executive lounge
Check-in/check-out kiosk

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Shepiston Lane, Hayes, England, UB3 1LP
  • Place, Cranford Countryside Park
    ‪6 min walk‬
  • Place, Harlington Sports Centre
    ‪9 min walk‬
  • Place, Stockley Park
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a headboard with a vintage suitcase design, a blue chair, and a window with curtains.

Superior Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 12 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a headboard with a vintage suitcase design, a bedside lamp, and a nightstand.

Standard Room, 1 Twin Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, a headboard with a vintage suitcase design, a blue chair, and a window with curtains.

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad
Rooftop terrace

Courtyard by Marriott London Heathrow Airport

Heathrow Villages
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 1,497 reviews
The price is CA $153
CA $184 total
includes taxes & fees
Jul 5 - Jul 6
Courtyard by Marriott London Heathrow Airport

About the area

Hayes

Pinkwell stay.Your stay at this Pinkwell hotel places you within 2 miles (3 km) of Stockley Park and Airport Bowl. Windsor Castle and River Thames are within 9 miles (15 km).

What's nearby

  • Cranford Countryside Park - 6 min walk - 0.5 km
  • Harlington Sports Centre - 9 min walk - 0.8 km
  • Stockley Park - 5 min drive - 2.4 km
  • Botwell Green Sports and Leisure Centre - 7 min drive - 2.7 km
  • Airport Bowl - 7 min drive - 2.4 km

Getting around

  • Hounslow West Underground Station - 7 min drive
  • Hayes & Harlington Station - 18 min walk
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪The Great Western - ‬4 min walk
  • ‪Sky Bar - ‬4 min drive
  • ‪The White Hart - ‬10 min walk
  • ‪The Pheasant Restaurant and Inn - ‬4 min drive

About this property

Mercure London Heathrow Hotel

4-star hotel in Pinkwell
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Mercure London Heathrow Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 2 levels
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure London Heathrow Hotel offers 184 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Reception
Hilton Garden Inn London Heathrow Airport
Heathrow Villages
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 2,007 reviews
The price is CA $184
CA $221 total
includes taxes & fees
Jul 26 - Jul 27
Hilton Garden Inn London Heathrow Airport

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 16 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 18 2024 to January 1 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from November 1 to January 1:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
The property will be renovating from November 18 2024 to January 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Heathrow
Comfort Heathrow Hotel
Comfort Hotel Heathrow
Heathrow Comfort
Heathrow Comfort Hotel
Hotel Comfort Heathrow
Mercure London Heathrow
Comfort Hotel Heathrow Hayes, UK - Greater London
Mercure London Heathrow Hotel Hotel
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel
Mercure London Heathrow Hayes
Mercure London Heathrow
Mercure London Heathrow Hotel Hayes, UK - Greater London
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel Hotel Hayes

Frequently asked questions

How close is Mercure London Heathrow Hotel to the airport?

Mercure London Heathrow Hotel is 2.9 mi (8-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Mercure London Heathrow Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure London Heathrow Hotel.

Does Mercure London Heathrow Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure London Heathrow Hotel, but full breakfast is offered for a fee of GBP 14.95 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Mercure London Heathrow Hotel?

No, there is no casino at this hotel, but The Grosvenor Victoria Casino London (26-min drive) is nearby.

What time is check-in at Mercure London Heathrow Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in costs GBP 10.00 (subject to availability).

Is there free parking at Mercure London Heathrow Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 16 per day.

Does Mercure London Heathrow Hotel have a pool?

Mercure London Heathrow Hotel does not have a pool.

Does Mercure London Heathrow Hotel have a restaurant?

Yes, there is a restaurant on site. One of the dining venues will be closed seasonally each year from November 1 to January 1. The property will be renovating one of the dining venues from November 18 2024 to January 31 2026 (completion date subject to change).

Does Mercure London Heathrow Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure London Heathrow Hotel to downtown Hayes?

Mercure London Heathrow Hotel is 1.5 mi away from Hayes.

Mercure London Heathrow Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 188 out of 1000 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay
Stayed 1 night in Feb 2024
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Tajana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a attentive relaxing stay here, staff are very professional and rooms are huge clean and comfortable :)
Stayed 1 night in May 2024
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if your flying out of London
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Joy

Lovely hotel
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay has plenty of facilities gym restaurant and bar inside the hotel will stay again for sure 👍
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

miles

Great place to stay. Close to Heathrow
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Carys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round venue
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and price
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Eli

Enjoyed our stay . Top notch
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Heathrow airport. I stay here every time I fly out of London.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Heathrow. Really clean, well maintained rooms and lovely, helpful staff.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff.
Stayed 9 nights in Jan 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, limited options in way of menu in restaurant but apart from that would stay again.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk personnel. Clean facilities and very convenient dining experience.
Stayed 9 nights in Apr 2024
Verified

10/10 Excellent

Shengkai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception was warm and helpful to provide an early check in.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Salar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 1 night in May 2024
Verified

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet I will definitely recommend this to my friends and people who I know thank you .
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Shezad

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jul 2024
Verified

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good airport hotel for one night only
Stayed 1 night in Apr 2024
Verified

8/10 Good

Jameela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and good service
Stayed 1 night in Jul 2024
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Friendly staff.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. Just a shame that it's no longer on the Heathrow hoppa shuttle run.
Stayed 1 night in Feb 2024

Explore More Ways to Travel with Travelocity