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Recent Maroma hotel reviews by fellow wanderers

Moon Palace The Grand Cancun - All-inclusive

3 out of 5

Posted 5 hours ago

Travelocity Verified Review

"Excellent service and dining, with one room issue. Overall, The Grand delivered many of the things we hoped for from a five-star resort: polished service, strong dining, beautiful spaces, and a team that genuinely cared. Service was a highlight - every team member was respectful, warm, and professional. Julio at the pool was exceptional: attentive without being overbearing, thoughtful in the small details, and clearly proud of his work. The dining was also excellent. Le Château was one of the best meals we have had while travelling: well-paced service, beautifully prepared food, and an elevated experience. The circus-themed restaurant was a standout for our kids, with performances, colourful presentation, and table-side touches that made it a 10/10 experience for them. Across the resort, the food quality was well above the typical all-inclusive standard. The main issue was our room’s air conditioning. Our room stayed around 25°C, and although maintenance responded quickly and professionally, the issue continued. Over 2 nights, staff came to our room multiple times between 10 p.m. and 1 a.m. trying to resolve it, which made it difficult for our family. To the resort’s credit, a room change was offered the day before we left, but it was our only full day remaining and moving rooms was not practical with two young kids. A fan was later provided, which helped. Overall, many parts of our stay were excellent. The experience would have been stronger should the AC issue been resolved"

A verified traveller stayed at Moon Palace The Grand Cancun - All-inclusive

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5 out of 5

Posted 5 hours ago

Travelocity Verified Review

"Our honeymoon at Secrets Maroma Beach Riviera Cancun was absolutely unforgettable from start to finish. Every part of the experience exceeded our expectations and made us feel truly relaxed, welcomed, and celebrated during such a special time in our lives. The resort itself is stunning, the atmosphere is peaceful and luxurious, and the level of service throughout our stay was exceptional. A special thank you to our concierge, Katya, whose professionalism, kindness, and attention to detail made our trip even more memorable. She went above and beyond to ensure everything was perfect and always made us feel taken care of. We were also incredibly impressed with the restaurant selection and the quality of the food. Every meal felt like a fine dining experience, with amazing flavors, fresh ingredients, and outstanding service at each restaurant we visited. There was so much variety that every night felt unique and exciting. We left with amazing memories and cannot recommend Secrets Maroma Beach enough for anyone looking for a romantic and truly first-class getaway. We are already looking forward to coming back someday!"

A verified traveller stayed at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

4 out of 5

Posted 15 hours ago

Travelocity Verified Review

"Overall was excellent but the prime membership took way too much of the time. We had mentioned no commitment from the very beginning but the sales person was upset because we didn't go for it. It just gave a bit of uneasy feeling."

A verified traveller stayed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Palafitos Overwater Bungalows, All & More Inclusive - Adults Only

5 out of 5

Posted 19 hours ago

Travelocity Verified Review

"The bungalows over the water were beautiful! It’s a wonderful experience without a long flight. The staff are friendly, very helpful and efficient. The food was wonderful!"

A verified traveller stayed at Palafitos Overwater Bungalows, All & More Inclusive - Adults Only