Book a hotel near Paradise Beach, Playa del Carmen

"One of the best vacations I’ve ever been on. The staff is the best ever. The grounds are so clean and well maintained. Our room was kept so clean. The waiters and the bartenders were great. Carlos, Ana, are just a couple of the people that were so helpful. I wish I could remember everyone’s name that helped us because there were so many that were great. "

"Our room was clean and well kept during our stay, as was the property as a whole. The staff were all very friendly. Food was excellent at some restaurants (French was amazing, Mexican just okay), great drink selections. Shows were good. Finding some of the restaurants was a little difficult due to signage. Overall, would definitely recommend!"

"Property is so huge with 13 restaurants and a shopping mall etc. I will recommend this property 100% based on our experience.❤️❤️❤️❤️Thank you"

"Está hermoso el hotel, los animales que hay están hermosos y andan por todas partes los flamingo me encantaron"

"Towels and robes had stains. Sometimes staff would forget to leave hand towels, even after the request. A/C was impossible to control and room was always extremely cold, even after staff tried to set up temperature. Pack of chips that was in the mini-bar had chips covered in mold even though it was still within the expiry date. Property has beach access, but there are no loungers available. Only one restaurant on the property apart from the snack bar at the pool area, food was just okay. "

"Super attentive staff and beautiful rooms and amenities!"