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Jungala Hotel at VidantaWorld Riviera Maya

Property class: 5 and above
5-star beachfront resort near Maroma Beach

Choose dates to view prices

Photo gallery for Jungala Hotel at VidantaWorld Riviera Maya

Pool
A wooden pathway flanked by lush tropical plants leading to a covered area with hanging lights.
An aerial view of a resort with a long swimming pool, beach, and ocean.
A bar area with a pool and beach view.
A wooden deck with a hammock, hanging lanterns, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710
  • Place, Nicklaus Design Golf Course
    ‪5 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for One-Bedroom Suite

A modern dining area with a wooden table, wicker chairs, and a large window overlooking greenery.

One-Bedroom Suite

9.8 out of 10
Exceptional
(19 reviews)
  • Resort view
  • 103 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for One-Bedroom Suite + Jungala Aqua Experience

A modern bedroom with a large bed, a desk, and a view of greenery through the window.

One-Bedroom Suite + Jungala Aqua Experience

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 103 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

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About the area

Playa del Carmen

Beachside getaway.You'll be within half a mile (1 km) of Maroma Beach and 2 miles (3 km) of Playa Paraiso Golf Course with a stay here. Cirque du Soleil Boutique at Vidanta Riviera Maya is within 2 miles (3 km) and Puerto Morelos Town Square is within 9 miles (15 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 2.1 km
  • Playa Paraiso Golf Course - 4 min drive - 2.5 km
  • Maroma Beach - 13 min drive - 7.4 km
  • Puerto Morelos Beach - 19 min drive - 21.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬13 min drive
  • ‪La Laguna - ‬10 min drive
  • ‪Star Café - ‬8 min drive
  • ‪El Mar Y Tierra - ‬6 min drive
  • ‪La Fuente -Lobby Bar - ‬9 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

5-star beachfront resort near Maroma Beach
Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Summer fun is a breeze at Jungala Hotel at VidantaWorld Riviera Maya, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 20 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a terrace. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 52 guestrooms or units
  • 3 levels
  • 3 buildings
  • 20 dining venues
  • 2 bars on the beach
  • 5 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 3 coffee shops
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Jungala Hotel at VidantaWorld Riviera Maya offers 52 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include kitchen islands. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Separate in-room dining area
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 2 swim-up bars
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 5 poolside bars

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour pool access
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Free beach club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Lazy river
  • Outdoor pickleball court
  • Pro golf shop
  • Tennis lessons
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Ice maker
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
This property's water park is closed every Thursday and Friday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 3.11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 7 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Guests can access their rooms with a mobile device.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

How close is Jungala Hotel at VidantaWorld Riviera Maya to the airport?

Jungala Hotel at VidantaWorld Riviera Maya is 35.6 mi (276-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Jungala Hotel at VidantaWorld Riviera Maya?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Jungala Hotel at VidantaWorld Riviera Maya on Nov 18, 2026 start from CA $566, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jungala Hotel at VidantaWorld Riviera Maya have an airport shuttle?

Airport shuttle services are not available at Jungala Hotel at VidantaWorld Riviera Maya.

How close is Jungala Hotel at VidantaWorld Riviera Maya to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Jungala Hotel at VidantaWorld Riviera Maya offer free breakfast?

Jungala Hotel at VidantaWorld Riviera Maya does not offer free breakfast.

Is there a casino at Jungala Hotel at VidantaWorld Riviera Maya?

No, there is no casino at this resort.

What time is check-in at Jungala Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Jungala Hotel at VidantaWorld Riviera Maya?

Free parking is not available at this resort. Valet parking is available for USD 7 per day.

Does Jungala Hotel at VidantaWorld Riviera Maya have a pool?

Jungala Hotel at VidantaWorld Riviera Maya features 5 outdoor pools. Guests can enjoy 24-hour pool access.

Does Jungala Hotel at VidantaWorld Riviera Maya have a restaurant?

Yes, there are 20 restaurants on site.

Does Jungala Hotel at VidantaWorld Riviera Maya have a spa?

This resort has a spa, which features hot stone massages, mani/pedis, and facials.

How close is Jungala Hotel at VidantaWorld Riviera Maya to downtown Playa del Carmen?

Jungala Hotel at VidantaWorld Riviera Maya is 11.8 mi away from Playa del Carmen.

Jungala Hotel at VidantaWorld Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 360 reviews
Rating 8 - Good. 37 out of 360 reviews
Rating 6 - Okay. 22 out of 360 reviews
Rating 4 - Poor. 18 out of 360 reviews
Rating 2 - Terrible. 14 out of 360 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay- staff were above and beyond
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booke a last minute end of summer trip with the family. Amazing resort, rooms and overall facilities. Highly recommended!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very spacious! Staff are friendly and helpful. Jungala waterpark was awesome. Wish we can stay longer, my kid loved everything.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful and the staff anticipates to your every need. The rooms are very comfortable. Will be back
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal in every way. And the service above and beyond. Will definitely be back.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super attentive staff and beautiful rooms and amenities!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it beautiful and everyone’s friendly and helpful only downside trying to get a ride out of resort taxis charge otherwise amazing all around
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henderson and Isabel were amazing! Very accommodating, we will be back!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, very clean, friendly and accommodating staff, the kitchen had everything you needed and the pools were one of the highlight for the kids.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great large property with lots to do and great food to choose from!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Great hospitality , property and service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nice and quiet, great place
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great room great pools and great food what more could you ask for we will be back for sure !!!!!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. We have elementary age kids and the Jungala water park was a dream for them. The resort is expansive but they have an excellent shuttle system that gets you around to everything with ease.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach club pool! So luxurious and relaxing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very large but full of very attentive staff. It was just exceptionally. My family and myself enjoyed the entire stay. We stayed at Jungala on the Vidanta World property and our suite was perfect for family of four. I highly recommend and worth every penny.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Excelente hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited with our family of four and had a blast!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, fantastic amenities, excellent staff-every single one of them- great food!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, extremely helpful. Most if not all staff speaks english. Transportation around the hotel was very helpful. We didn't have to wait any long lines. I would say the only thing would be housekeeping could do a better job at cleaning the rooms.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Vidanta resorts in Riviera Maya three times now and it is the best place for me and my kids. I didn’t leave the resort at all the place is huge. The hotel rooms are very spacious and beautifully decorated. This time we stayed Jungala and two large rooms with two bathrooms and even a dining room kitchen and stove sinke the works! It is not all inclusive but you can coin your food there if you don’t want to spend money on eating out everyday. Staff is incredibly welcoming and friendly always
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a one bedroom suite and it is an incredible value. There is a lot to see and do right inside the hotel grounds: Lush jungle, wild animals, fitness/spa, countless swimming pools, the beach, … Food is a little expensive by local standards, but all the restaurants are in beautiful surroundings like out of a movie set. All the staff are friendly and helpful. We enjoyed our stay very much.
Stayed 4 nights in Jun 2026

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