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citizenM New York Times Square

4.0 star property
4-star boutique hotel near Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Lobby sitting area
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(371 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

9.0 out of 10
Wonderful
(65 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Rockefeller Center are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 2 min walk - 0.2 km
  • Gershwin Theater - 2 min walk - 0.2 km
  • Radio City Music Hall - 5 min walk - 0.5 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Front of property
CIVILIAN Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,808 reviews
The price is CA $265
CA $309 total
includes taxes & fees
Nov 23 - Nov 24
CIVILIAN Hotel

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (38 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat (18 inches high)
  • Roll-in shower (36 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Reviews

citizenM New York Times Square Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1387 out of 1841 reviews
Rating 8 - Good. 314 out of 1841 reviews
Rating 6 - Okay. 79 out of 1841 reviews
Rating 4 - Poor. 35 out of 1841 reviews
Rating 2 - Terrible. 26 out of 1841 reviews

Reviews

10/10 Excellent

Jazmin

Stayed 1 night in Oct 2025

8/10 Good

ADAM, Rochester

Stayed 3 nights in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but affordable and walkable

I loved the vibe of the hotel but the rooms are very small. Similar to a cruise ship cabin. The hotel is not in the best area, but not the worst. When leaving hotel go right..making a left puts you in a more seedy area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janice

The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I have been here several times and it is always very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t laugh…. Great pillows! Helpful people, great lobby, comfy clean room. I’d definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

cheri

Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, room comfort
Fix the elevators please as it took me 20 min to get to my room
Stayed 3 nights in Aug 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really fun place to stay for a quick trip to the city. Super accessible by multiple subway lines and in the heart of Broadway and Times Square. Check-in and check-out were very simple, and the baggage storage option is a significant plus. The rooftop bar has a great vibe and offers fun, boozy cocktails. The only negative was one morning without hot water in the shower, otherwise it was a great place to stay!
Stayed 3 nights in Aug 2025

8/10 Good

Ricaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and facilities modern.Stayed there for the first weekend of August for my gf's birthday. The staff helped make it special for her by providing a card and complimentary drinks. Would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Citizen M in London so knew what rooms were like. Enjoyable stay, wasn’t keen on the breakfast so worked out expensive for what I had.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and the best location to explore the Theater District and Manhattan.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and cute boutique hotel in the heart of the broadway action
Stayed 1 night in Aug 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice rooms and great location. We walked to all iconic attractions.
Stayed 3 nights in Aug 2025

10/10 Excellent

nha-truc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love CitizenM’s modern and well thought out designs. Everything is controlled by the iPad and the set up of the room is efficient. Replace all the toilets with bidet toilets is my only recommendation for the room. Other pluses about this CitizenM: good location (if you don’t mind the crowd); easy access to metro stations; fluffy pillows; great selection of TV channels; super welcoming front desk crew.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the hotel was just what we needed for our stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Angelina

Stayed 2 nights in Aug 2025

10/10 Excellent

Heidemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell is nice and place is clean.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, super friendly like, the best friendly Rooms were tiny but expected. Rooftop bar phenomenal. Bar tenders in lobby super friendly. Would come back in a heartbeat
Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was pretty easy. The lobby is beautiful. I love he rooms and the bed was very comfortable. Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Djaneiza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and super clean room! enjoyed my short stay
Stayed 1 night in Aug 2025

10/10 Excellent

Joana Sofia De Lacerda Lopes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved how nice the staff was and how well stocked the room was. Only thing they needed to do was dust off the remote the rest was awesome
Stayed 3 nights in Jul 2025