Hyatt Place New York / Chelsea

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Creator video
Down comforters, pillowtop beds, in-room safe, individually furnished
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.6 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(79 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(41 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(27 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(157 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center retreat .Within a 15-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Empire State Building. Times Square and Broadway are also within 2 miles (3 km).

What's nearby

  • Chelsea Hotel - 3 min walk - 0.3 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Smithfield Hall - ‬3 min walk
  • ‪Vivi Bubble Tea - ‬2 min walk
  • ‪Barcade - ‬1 min walk
  • ‪Malibu Diner - ‬2 min walk
  • ‪Excellent Dumpling House - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

4-star hotel near Madison Square Garden
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 510 guestrooms or units
  • 45 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day), from 7:00 AM to noon

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1427 out of 2774 reviews
Rating 8 - Good. 705 out of 2774 reviews
Rating 6 - Okay. 354 out of 2774 reviews
Rating 4 - Poor. 175 out of 2774 reviews
Rating 2 - Terrible. 113 out of 2774 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

MAGGIE

Liked: Cleanliness
Disliked: Property conditions & facilities
Leave early. The elevators are a nightmare to get on and off if you’re on a top floor, leaving you waiting 20-30 minutes + so pack your patience.
Stayed 3 nights in Dec 2025

8/10 Good

Jim

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Sep 2025

10/10 Excellent

Teana

Stayed 1 night in Sep 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My place to stay when I visit the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Manny

Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Stayed 3 nights in Sep 2025

6/10 Okay

Haven

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Fengwei Karoline

Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will cam back again

Awesome staff super helpful ! Spotless room
Stayed 2 nights in Sep 2025

10/10 Excellent

Amari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel nice views.

Staff was really nice overall. Thank you to the bartender that was on staff around 4pm on the 22nd i don’t remember his name but he was really nice guy and help me with sending a birthday surprise to the room everything was exciting wonderfully. I would definitely stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

LINDA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful! Room was tiny. And it was over 550 per night. It felt like I was staying at a bus depot. I can’t believe how expensive it was. Dirty! And the housekeepers use the passenger elevators with all their gear so it took 10 min to get an elevator. I’ll never stay here again. Ick!!
Stayed 2 nights in Sep 2025

2/10 Terrible

Carmen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Long elevator wait time

Nice hotel. The worst are the mornings breakfast time. So many people waiting for one of two elevators. At one time it took us 40 minutes to be our turn to go up.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrice

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine and convenient location. I was hoping for a bit more charm and sophistication.
Stayed 1 night in Sep 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay for my first time in NY super close to a lot of what i came there to see& our room had a beautiful view of the empire state building. I only rated it a 4/5 because the elevator system was kinda weird and we used a QR code in the room for room service that led to nothing but no biggie we got it squared away
Stayed 3 nights in Sep 2025

10/10 Excellent

charlie

Liked: Cleanliness, property conditions & facilities
Easy check in and very nice room
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Adeyemi

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was very nice! From concierge to cleaning crew. All very professional.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

10/10 Excellent

Yusuf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Stayed 2 nights in Sep 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic and very helpful Our room on a high floor was amazing it had a great view of the city
Stayed 2 nights in Sep 2025

8/10 Good

Olgueliz

Business traveller
Clean room, with all you need
Stayed 1 night in Sep 2025