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Sheraton Ottawa Hotel

4.0 star property
Hotel near Rideau Canal in Ottawa

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Photo gallery for Sheraton Ottawa Hotel

Lobby lounge
Lounge
Lobby lounge
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
150 Albert St, Ottawa, ON, K1P5G2
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Place, Rogers Centre Ottawa
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(125 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(99 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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Jan 17 - Jan 18
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About the area

Ottawa

City center stay.Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Rideau Canal and Parliament Hill. Rideau Centre and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Rideau Canal - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Rideau Centre - 7 min walk - 0.6 km
  • Byward Market Square - 11 min walk - 1.0 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bier Markt - ‬2 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Queen St Fare - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Hotel near Rideau Canal in Ottawa
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 829 square feet (77 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Ottawa Hotel. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 236 guestrooms or units
  • 17 levels
  • 829 sq ft of conference space
  • 77 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
Jan 18 - Jan 19
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CAD 35 per day; includes in/out privileges)
  • Extended parking on site (CAD 32 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)
The property will be renovating from June 20 2025 to August 28 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 675 out of 1123 reviews
Rating 8 - Good. 283 out of 1123 reviews
Rating 6 - Okay. 89 out of 1123 reviews
Rating 4 - Poor. 39 out of 1123 reviews
Rating 2 - Terrible. 37 out of 1123 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Madina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Olivera

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 2 nights in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Michel

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 2 nights in Sep 2025

10/10 Excellent

Hannatu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish the underground parking would fit my truck. Lol
Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Cleanliness
Sean the bartender was great to chat with
Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Allison

Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Sep 2025

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gilley

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Sonya

All good
Stayed 1 night in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rodney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just a tired hotel. Drafty. Tired linens and towels. Rooms not updated in who knows how long. Hard bed. No real restaurant. No pool. Not close to near worth the room rates. Pass on this one if you can.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in wonderful shape and very clean. Smart TV with access to Netflix, YouTube and Prime video. Staff were outstanding and friendly. Breakfast was yummy and had plenty of options at the buffet. Our room was right near the elevator but we didnt hear it at all throughout the night. By far, my favourite hotel so far.
Stayed 1 night in Sep 2025

8/10 Good

Yesenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice sta
Stayed 1 night in Sep 2025

8/10 Good

Mariia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel, nothing too special, but overall fine. The breakfast was okay, and the main advantage is definitely the location – right in the city center, close to everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharee Anissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing here. From check-in right to checkout i
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025