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Best Western Watertown Fort Drum

2.5 star property
Hotel perfectly located for exploring Watertown

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Photo gallery for Best Western Watertown Fort Drum

Exterior
Free daily buffet breakfast
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
300 Washington St, Watertown, NY, 13601
  • Samaritan Medical Center
    ‪13 min walk‬
  • New York State Zoo at Thompson Park
    ‪5 min drive‬
  • Salmon Run Mall
    ‪6 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

About the area

Watertown

City center stay.At this hotel, you'll be steps from Roswell P. Flower Memorial Library and Jefferson County Historical Society. Also, Sci-Tech Center of Northern New York is within half a mile (1 km) and Samaritan Medical Center is within 2 miles (3 km).

What's nearby

  • Sci-Tech Center of Northern New York - 7 min walk - 0.6 km
  • Samaritan Medical Center - 13 min walk - 1.1 km
  • New York State Zoo at Thompson Park - 5 min drive - 2.9 km
  • Salmon Run Mall - 6 min drive - 5.8 km
  • Fort Drum - 13 min drive - 15.5 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪The Hops Spot Watertown - ‬13 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Jreck Subs - ‬12 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪Time Warp Tavern - ‬7 min walk

About this property

Best Western Watertown Fort Drum

Hotel perfectly located for exploring Watertown
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Best Western Watertown Fort Drum also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Watertown hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 3 levels
  • Built in 1961
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Watertown Fort Drum offers 134 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 32.40 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 32.40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, smelly thought out the place. We couldn't stay there with our kids. Youngters laughing and looked drunk and loud going behind the reception area. The receptionist was nice and kept apologizing, he said he was new and didnt know how to handle the situation he looked lost.
Futon mattress very small and smelly.
Stayed 2 nights in Jun 2025

2/10 Terrible

Zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Garnet

Liked: Staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Breakfast was good but the eggs were not very hot but I was there just before closing. Bed comfortable, heating and a/c worked fine. Room was quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel with delicious breakfast included. An older hotel but very clean
Stayed 1 night in Feb 2025

8/10 Good

Connie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Travelled with partner
Liked: Staff & service
Somewhat dated. The staff were exceptionally helpful and friendly. The breakfast was great.
Stayed 4 nights in Jan 2025

6/10 Okay

Cheryl

Stayed 2 nights in Nov 2024

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was helpful and friendly. Breakfast was very nice!
Stayed 4 nights in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to my room didn't work properly but I was told it was a known issue. Apparently known issues don't get resolved at this hotel
Stayed 1 night in Jan 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in North East

It was a comfortable room and great service and even better breakfast
Stayed 1 night in Jan 2025

8/10 Good

kim

Liked: Cleanliness, staff & service
its a very old,run down property downtown. but it was a clean room, and very good,extensive breakfast.
Stayed 2 nights in Jan 2025

2/10 Terrible

Candice

Travelled with group
Disliked: Cleanliness, property conditions & facilities
In the morning my friend found a bed bug in her bed. She immediately went to the front desk and had the employee come to our room to see it. Our room was just around the corner from the front desk. He saw it moving and took a picture of it. We asked for some garbage bags to put our stuff in. He said that he would talk to his manager and send him up to our room. I heard him speaking to the manager but couldn’t make out what was said as our door was still slightly open because my friend had wedged it open when she ran to get the front desk clerk earlier. 15 minutes later still no manager, we just wanted to get out of there so we grabbed our garbage bags and went to the front desk. The manager was at the desk and acted as if he had no idea what happened. My friend said that there was bed bugs and he told her to not say that so load and acted as though that was impossible. Actually mentioned that a guest must have brought it in, ie us! We asked him where the employee was that took the picture, he said that they were not there and he had not told him anything. Lies! He said we could look up the hotel and we would not find anything about bedbugs there, they simply didn’t have them. We looked later and found many reviews contradicting him. I did get a full refund but I am absolutely disgusted not only by the bedbugs but by the management’s behaviour and flat out lies! The employees were great, very helpful and respectful. Management sucked! I’d give 0 stars if possible!
Stayed 1 night in Jan 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Benjamin

Stayed 1 night in Nov 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Beware, housekeeping not provided and hotel reeks.

Stayed 2 nights in Dec 2024

2/10 Terrible

Christina, South Gate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like mold, I ending up paying for a room I didn’t even stay in the for night because I couldn’t stand being in the room for more than 15 minutes. I tried to love this location because the staff were extremely nice and professional. I ended up booking another hotel and left the premises right after I checked in. My health is more important than anything.
Stayed 1 night in Dec 2024

2/10 Terrible

Korey

I didnt get to go due to a family emergency.
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities
Nice staff
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Me stay good. We did have an issue with outside lights disturbing us overnight as the curtains did not cover the whole window.
Stayed 1 night in Nov 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived on Friday the man checking us in was super friendly and helpful! The pool was freezing and I’m not just talking about the water. I had to bundle myself up (I’m talking socks, sweater, hat and all) while watching my kids bravely swam. Whoever cleaned our room before we got there did the bare minimum. When we leave we clean up after ourselves, I’ll do the garbage and when I say bare minimum I legitimately mean there was garbage all in the bottom of the garbage which they just lined it with a garbage bag and called it a day VS dumping out the garbage that’s inside the garbage bin.
Stayed 1 night in Nov 2024