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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

5.0 star property
5-star beachfront property near Xpu-ha Beach

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Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

A swimming pool with lounge chairs and a stone bridge.
A gym with a thatched roof and ceiling fans.
A tropical garden with a clear pond, surrounded by lush greenery and palm trees.
A beachside setting with a thatched-roof structure, a red umbrella, and white canopied beds with red cushions.
A beach setting with circular seating areas and a clear view of the ocean.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710
  • Place, Xpu-ha Beach
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪16 min walk‬
  • Place, Ecopark Kantun Chi
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

A hotel room with a bed, a bathroom with a large mirror, a sink, and a ceiling fan.

Deluxe Room, 1 King Bed, Terrace, Ground Floor

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bungalow Balcony

A bedroom with a bed, a ceiling fan, a TV, and a view of the outdoors.

Bungalow Balcony

  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the area

Xpu-Ha

Beachfront retreat .You'll be within half a mile (1 km) of Xpu-ha Beach and 2 miles (3 km) of Ecopark Kantun Chi with a stay here. Cenote Cristalino and Cenote Azul are also within 2 miles (3 km).
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Xpu-ha Beach - 2 min walk - 0.2 km
  • Cenote Azul - 16 min walk - 1.4 km
  • Cenote Cristalino - 18 min walk - 1.5 km
  • Ecopark Kantun Chi - 3 min drive - 2.1 km
  • Cenote Jardín del Eden - 5 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 78 min drive

Restaurants

  • ‪Capri - ‬4 min drive
  • ‪Tropical Buffet - ‬4 min drive
  • ‪Beach Buffet - ‬4 min drive
  • ‪Palmeras - ‬5 min drive
  • ‪Tokyo - ‬3 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

5-star beachfront property near Xpu-ha Beach
Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a ride on the property's beach shuttle (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is available. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Xpu-Ha property.

  • 144 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Breakfast available (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offers 144 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa, Collection Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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  • Pool
  • Hot tub
  • Breakfast included
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive

Frequently asked questions

How close is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive to the airport?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is 26.4 mi (260-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive.

How close is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offer free breakfast?

Yes, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offers free breakfast.

Is there a casino at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Check-in begins at 3 PM.

Is there free parking at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

This property offers free self parking.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a pool?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive features an outdoor pool and a children's pool.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine and garden views.

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a spa?

Pamper yourself with a day at Collection Spa, where you can enjoy massages, reflexology, and aromatherapy.

How close is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive to downtown Xpu-Ha?

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is 0.4 mi away from Xpu-Ha.

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018
Verified

2/10 Terrible

Janique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018