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Room options

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

8.0 out of 10
Very good
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Jungle)

7.0 out of 10
Good
(2 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Master Beach)

  • 115 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite (Master)

  • 70 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Beach)

  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Pool)

  • 336 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 2 Double Beds

Villa (Yum-Ha Private Villa)

  • 415 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds and 2 Double Beds

Presidential Bungalow

  • 130 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Rooftop Wellness)

  • 172 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Master Jungle)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Suite (The Esencia)

  • 198 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

Room (The Esencia Mansion)

  • 5000 sq m
  • Partial ocean view
  • Sleeps 10
  • 4 King Beds

About the area

Xpu-Ha

Beachside getaway.Within a 5-minute walk of the resort, you'll find Xpu-ha Beach and Oasis Beach. Ecopark Kantun Chi and Cenote Cristalino are also within 2 miles (3 km).

What's nearby

  • Xpu-ha Beach - 16 min walk - 1.4 km
  • Cenote Azul - 2 min drive - 1.5 km
  • Cenote Cristalino - 2 min drive - 1.8 km
  • Ecopark Kantun Chi - 3 min drive - 2.5 km
  • Puerto Aventuras Marina - 5 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬6 min drive
  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Colonial Buffet - ‬3 min drive
  • ‪Jaguar's Discotheque - ‬3 min drive
  • ‪Tokyo - ‬3 min drive

About this property

Hotel Esencia

5-star beachfront resort with 2 outdoor pools
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Esencia you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This Art Deco resort also offers a children's pool, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available. A complete renovation of Hotel Esencia was completed in February 2021.

This 5-star Xpu-Ha resort is smoke free.

  • 48 guestrooms or units
  • 2 levels
  • 16 buildings
  • 3 dining venues
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Hotel Esencia offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 78 to 120 for adults and USD 39 to 60 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Playground
  • Sail boat
  • Sauna
  • Steam room
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Casa Maya]
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cribs (infant beds) are available for USD 150.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night
  • Service fee: 15 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children
  • Airport shuttle fee: USD 319 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 319 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Esencia Hotel Xpu-Ha
Esencia Xpu-Ha
Esencia Hotel Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
Esencia Hotel
Hotel Esencia Xpu-Ha
Esencia Hotel Solidaridad
Esencia Solidaridad
Hotel Esencia Riviera Maya
Hotel Esencia Resort
Hotel Esencia Xpu-Ha
Hotel Esencia Resort Xpu-Ha