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Grand Oasis Riviera

Property class: 4.5
4.5-star beachfront hotel near Akumal Beach

Choose dates to view prices

Photo gallery for Grand Oasis Riviera

A swimming pool with lounge chairs and thatched umbrellas, surrounded by palm trees and a clear sky.
An aerial view of a resort with a large swimming pool, beach, and ocean.
A wooden deck with two beds under a thatched roof, overlooking the ocean.
A spacious hotel room with a large bed, a sitting area with a table and chairs, a desk with a computer, a large window with a view of palm trees and a pool, and a separate bathroom with a bathtub.
A spacious lobby with a reception desk, seating area, and decorative lighting.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780
  • Place, Riviera Maya Golf Club
    ‪4 min drive‬
  • Place, Aktun Chen
    ‪4 min drive‬
  • Place, South Akumal Beach
    ‪4 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, a flat-screen TV, a dining area with a view, and a balcony.

Standard Room

7.2 out of 10
Good
(17 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a large bed, a desk, a ceiling fan, and a view of the ocean.

Superior Room

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a TV, and a view of greenery outside.

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for DOUBLE STANDAR NON REFUNDABLE

Minibar, in-room safe, iron/ironing board, WiFi (free)

DOUBLE STANDAR NON REFUNDABLE

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE RUN OF HOUSE

  • Sleeps 4
  • Free WiFi

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About the area

Akumal

On the beach.Stay at this Akumal hotel and you'll be within half a mile (1 km) of South Akumal Beach and 2 miles (3 km) of Riviera Maya Golf Club. Akumal Beach and Aktun Chen are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 1.8 km
  • Aktun Chen - 4 min drive - 1.8 km
  • South Akumal Beach - 4 min drive - 2.2 km
  • Akumal Beach - 7 min drive - 5.7 km
  • Half Moon Bay - 10 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Thali Restaurant - ‬7 min drive
  • ‪The Truck - ‬7 min drive
  • ‪Tikal Lobby Bar - ‬5 min drive
  • ‪Cozumel Restaurant - ‬8 min drive
  • ‪Lobby Pub - ‬8 min drive

About this property

Grand Oasis Riviera

4.5-star beachfront hotel near Akumal Beach
Grand Oasis Riviera is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At Grand Oasis Riviera you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 6 bars/lounges. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a fitness center. A complete renovation of Grand Oasis Riviera was completed in April 2023.

Smoking is allowed in designated areas at this 4.5-star Akumal hotel.

  • 195 guestrooms or units
  • 6 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Grand Oasis Riviera offers 195 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Akumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Riviera

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.20 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, and cash. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number OHN1708307KA

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

How close is Grand Oasis Riviera to the airport?

Grand Oasis Riviera is 42 mi (67-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Grand Oasis Riviera have an airport shuttle?

Airport shuttle services are not available at Grand Oasis Riviera.

How close is Grand Oasis Riviera to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Grand Oasis Riviera offer free breakfast?

Grand Oasis Riviera offers free buffet breakfast every day from 6:30 AM to 11:00 AM.

Is there a casino at Grand Oasis Riviera?

No, there is no casino at this hotel.

What time is check-in at Grand Oasis Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Oasis Riviera?

Free parking is not available at this hotel.

Does Grand Oasis Riviera have a pool?

Grand Oasis Riviera features 3 outdoor pools and a children's pool.

Does Grand Oasis Riviera have a restaurant?

Yes, there are 6 restaurants on site.

Does Grand Oasis Riviera have a spa?

This hotel has a spa, which features beach massages, mani/pedis, and aromatherapy.

How close is Grand Oasis Riviera to downtown Akumal?

Grand Oasis Riviera is 1.6 mi away from Akumal.

Grand Oasis Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 357 reviews
Rating 8 - Good. 76 out of 357 reviews
Rating 6 - Okay. 70 out of 357 reviews
Rating 4 - Poor. 43 out of 357 reviews
Rating 2 - Terrible. 42 out of 357 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the chile entertaiment was good. The bar services were excelente.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and service was amazing!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Good food, friendly staff and clean rooms.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

LESZEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, food great, not much of a beach.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room, pool, ocean were very nice. Food was ok. Most of the staff was great. Nice break away.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Alexa

Liked: Cleanliness
Properly is okay, not best beach location. Pleasant staff, okay food options.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Staff was pleasant. Room was clean. The food was good.
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is verry old bath tub exploted when we open the water safety lock was gone saftybox didnt work I purchase the all inclusive drink sucked cheapest liquor when we c
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Jon

Liked: Amenities
Great stay, good food
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff. Clean and secure grounds.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Nyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! The bar tender at the pool was amazing!! Food is excellent and lots of variety Really loved that you don't need to make reservations for any of the restaurants. I would go back here!
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Luis Angel

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Lindsay

Liked: Staff & service, amenities
A week of fun! We were lucky enough to wake up every morning sound of waves from our oceanfront room. Staff were friendly, helpful and very accommodating while traveling with our 1 year old. Our room was a bit dated, and could have been cleaner but was fine for us. There was a musty smell, but I feel like this is hard to avoid in such a humid climate. We loved the food and variety of options the resort offered from authentic Mexican dishes to simply meals fit for our picky toddler. I enjoyed spending each morning with a yoga class provided by the wonderful fitness staff and a delicious coffee from the cafe. If you are looking for a smaller, family friendly resort, I recommend!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
It was my first time out of the country! I loved the experience, staff was super nice wish they spoke more english as some staff had a hard time trying to figure out certain words. It wasnt that big of a problem as i understand going to a different country with a different main language will be hard. Overall would definitely recommend it to friends and family or go again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Daniel Childs

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

MICHAEL

Liked: Property conditions & facilities
Food at the restaurants were amazing.
Stayed 6 nights in Mar 2024
Verified review

8/10 Good

Mary-Rose

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was always good. Specialty restraurants were a hit miss. Always a long wait for seats. And understaffed. When checked into our room the mini bar was stocked , but some of the bottled water had already been opened. Put up do not disturb, but staff came in anyways. Uneven walk ways, plenty of tripping hazards . If you are under 40 this resort is not for you. It was really lacking in life. If you are a family with kids it is for you.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place!!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great privacy and snorkeling.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Susanne

Liked: Cleanliness, property conditions & facilities
The property environment was super nice, but the property was noticeably understaffed and guests were often left waiting for 20min + for service. The a-la-cart restaurants were nothing special often without desserts and again, they were understaffed and we would wait up to 40 min for a table and then another 20+ minutes before our beverage would come or we would even be able to place an order. Buffet was very good with good variety. Unfortunately wading into the ocean was difficult due to the number of large rocks just off shore. As pretty as the property was, it was secluded, nothing within walking distance and it wasn't worth the 1.5 hour drive from the airport. We won't be back
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great for the price, little out dated but they are making renovations. Great food and great space for family.
Stayed 2 nights in Jul 2024