On the beach
Within 9 miles (15 km) of this resort, you'll find Xel-Há Park and Dos Ojos Cenote. Tulum Mayan Ruins and Xplor Theme Park are also within 20 miles (32 km).
This luxury resort features an attached winery, a full-service spa, and a nightclub. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 7 restaurants and free perks like valet parking and WiFi in public areas.
Indoor spa tubs, free WiFi
Boasting indoor private spa tubs and jetted bathtubs, the 434 guestrooms offer flat-screen TVs with cable channels, along with free WiFi. Other amenities include furnished balconies or patios, iPod docks, and 24-hour room service.
29 Apr. 2021 by Fabiola Saucedo / Social Media Coordinator
Thank you for taking time to share your 5 stars rating with us! We look forward to welcoming you home in the near future.
9 Sep. 2020 by Fabiola Saucedo / Social Media Coordinator
Thank you Aury for your evaluation! We deeply regret that you did not fully enjoy your experience at our hotel, as we strive every day to make each stay unforgettable. Our guest’s feedback is truly important for us and we sincerely look forward to have the opportunity to welcome you back home and provide you with the exceptional quality and service that characterizes our brand and resort.
6 Dec. 2019 by Fabiola Saucedo / Social Media Coordinator
Thank you for your evaluation during your stay at Secrets Akumal Riviera Maya, we are delighted to read that we were able to meet your expectations. Have a wonderful day at paradise! Best regards,
12 Nov. 2019 by Fabiola Saucedo / Social Media Coordinator
Thank you for your evaluation and for your visit! We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
16 Apr. 2019 by Fabiola Saucedo / Social Media Coordinator
Thank you for your evaluation! We look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
16 Feb. 2019 by Fabiola Saucedo / Social Media Coordinator
Thank you for your visit and your comments! Feedback is our most important tool for improving. However, I must confess that we are very concerned to hear you had this experience during your stay. We are deeply sorry to hear that you felt poorly during your stay and not being immediately informed as we would have called a doctor for a checkup, however we would like to take the opportunity to point out that our resort undergoes regular independent audits sent both by the company and the tour operators we collaborate with, to ensure our strict food safety management procedures imposed on a global level by the company, are being followed and respected at all times; under no circumstances would we put our guests health at risk, their safety being of course our main concern, and sincerely hope that both are totally recovered. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely,
17 Jul. 2018 by Fabiola Saucedo / Social Media Coordinator
We are happy to hear that our resort and staff were able to meet all your needs during your stay. We appreciate your feedback and let us mention that currently the Riviera Maya is experiencing higher than normal amounts of seaweed, where our resort staff works diligently from the early morning hours each day to remove what washes up in order to keep our beautiful beaches clean and accessible for guests to enjoy. Thank you for your understanding! Best regards,
30 Jun. 2018 by Fabiola Saucedo / Social Media Coordinator
We are very glad to learn that your stay was very pleasant one and that you have enjoyed all the details we take pride in offering our guests. We appreciate all your comments! We look forward to welcome you home in the near future. Best regards,
18 Apr. 2018 by Fabiola Saucedo / Social Media Coordinator
Thank you David for the wonderful comments of your recent holiday experience at Secrets Akumal Riviera Maya! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our resort and staff were able to meet all your needs during your stay. Have a wonderful day! Best regards,
26 Apr. 2017 by Anahí Acosta Social Media Coordinator
Dear Ginnie el Travelocity, Thank you so much for your kind words. We truly apprciate them. We are over the moon to realize that you had such a great time with us and you felt like home. We do our best to give our guests the best vacation posible. We are extremely happy to know you had a nice one...hopefully you will visit us in the near future. Thank you for taking the time to let us know how your vacation was. We will be waiting for you. Kind Regards,
Some rates at Secrets Akumal Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an attached winery, outdoor tennis courts, and a sauna. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Akumal resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
The resort hosts a free manager's reception daily.
Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.
Special check-in instructions:
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.