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AVA Resort Cancun - All Inclusive

5.0 star property
5-star beachfront resort near Riviera Cancun Golf Resort

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Photo gallery for AVA Resort Cancun - All Inclusive

View from room
Creator video - submitted by Second Chapter Nomad
Restaurant
6 outdoor pools, pool umbrellas
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

View from room

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 123 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

F&F Sundeck Suite | Terrace/patio

F&F Sundeck Suite

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite, 2 Bedrooms

View from room

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 122 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, Oceanfront (F&F)

Suite, Oceanfront (F&F) | View from room

Suite, Oceanfront (F&F)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout drapes

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (Couples)

Room, Oceanfront (Couples)

Room, Oceanfront (Couples)

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Accesible

Free minibar, in-room safe, desk, blackout drapes

Oceanfront King Accesible

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 166 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

View from room

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(52 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Living area

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 168 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

Cancun

Beachfront retreat .At this Cancun resort, you'll be within 3 miles (5 km) of Riviera Cancun Golf Resort and 6 miles (10 km) of Delfines Beach. Moon Palace Golf Club is within 9 miles (15 km) and La Isla Shopping Mall is within 12 miles (20 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Riviera Cancun Golf Resort - 17 min walk - 1.5 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4 min drive - 1.5 km
  • Playa Coral - 6 min drive - 2.2 km
  • Moon Palace Golf Club - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Copal - ‬1 min walk
  • ‪Grand Lobby Bar - ‬18 min drive
  • ‪Digit Bar - ‬2 min walk
  • ‪At Kita - ‬1 min walk
  • ‪Lobby Bar - ‬19 min drive

About this property

AVA Resort Cancun - All Inclusive

5-star beachfront resort near Riviera Cancun Golf Resort
Some rates at AVA Resort Cancun - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of AVA Resort Cancun - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness center are also featured at the luxury AVA Resort Cancun - All Inclusive. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun resort.

  • 1622 guestrooms or units
  • 9 levels
  • 2 buildings
  • 14 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2024
  • Nightclub
  • Kid's club (free)
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
AVA Resort Cancun - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping mall
  • Yoga classes

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 65-inch LED TV with cable channels
  • Pay movies
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AVA Resort Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-004237/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is AVA Resort Cancun - All Inclusive to the airport?

AVA Resort Cancun - All Inclusive is 5.5 mi (15-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at AVA Resort Cancun - All Inclusive?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at AVA Resort Cancun - All Inclusive on Apr 26, 2026 start from CA $609, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does AVA Resort Cancun - All Inclusive have an airport shuttle?

Airport shuttle services are not available at AVA Resort Cancun - All Inclusive.

How close is AVA Resort Cancun - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does AVA Resort Cancun - All Inclusive offer free breakfast?

AVA Resort Cancun - All Inclusive does not offer free breakfast.

Is there a casino at AVA Resort Cancun - All Inclusive?

No, there is no casino at this resort, but Dubai Palace Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are nearby.

What time is check-in at AVA Resort Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at AVA Resort Cancun - All Inclusive?

This resort offers free valet parking.

Does AVA Resort Cancun - All Inclusive have a pool?

AVA Resort Cancun - All Inclusive features 6 outdoor pools and a children's pool.

Does AVA Resort Cancun - All Inclusive have a restaurant?

Yes, there are 14 restaurants on site.

Does AVA Resort Cancun - All Inclusive have a spa?

This resort has a spa, which features deep-tissue massages, body treatments, and hydrotherapy.

How close is AVA Resort Cancun - All Inclusive to downtown Cancun?

AVA Resort Cancun - All Inclusive is 10.6 mi away from Cancun.

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 998 reviews
Rating 8 - Good. 184 out of 998 reviews
Rating 6 - Okay. 114 out of 998 reviews
Rating 4 - Poor. 50 out of 998 reviews
Rating 2 - Terrible. 68 out of 998 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

YUSMANY

Liked: Cleanliness, staff & service
Todo super
Stayed 1 night in Mar 2026

2/10 Terrible

Marcel

Stayed 6 nights in Feb 2026

8/10 Good

Isabela

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable, and the amenities were great. The staff was friendly and helpful whenever we interacted with them. Because the hotel is very large and was extremely busy during our stay, there were a few moments where service was slower than expected — for example, snacks in the room weren’t always replenished daily, breakfast could have long lines, and pool service sometimes took quite a while. Overall, it was still a very good experience, just impacted a bit by how full the hotel was.
Stayed 7 nights in Dec 2025

8/10 Good

Shayan

Very clean and beatiful resort. Beach has seaweed and seemed a little short staffed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sudharsana Reddy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
That stay was great with all included except transportation to airport and room service minor issues. We fully enjoyed with food options- a lot of varieties
Stayed 5 nights in Dec 2025

6/10 Okay

Dipti

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. The staff is friendly, but busy beyond their capacity. The hotel is not fully open. It’s only 50% open from what I noticed. The restaurants that require reservation, were all booked out. Apparently you can the restaurants via app, which we did not know. T The housekeeping took more half a day to provide napkins which was inconvenient (we called more than 3x and they would continue to say that it will be there in five mins) The food options are ok. I have had better food in other resorts. The salsas are amazing. The room was really nice and the view is amazing. I would not stay here again
Stayed 5 nights in Nov 2025

2/10 Terrible

philippe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
THIS HOTEL — if there is -5 stars, I will put it, not even 1. I am just putting this review to let other people be aware not to be in the same situation that we faced. My family and I came to enjoy, and we paid a lot of money, but unfortunately it was the worst trip ever. We usually travel often and we have seen many other hotels, but like this one, never. Let me tell you from the first day. Check-in was around 7 pm. We went to eat because we arrived late, and after around 9 pm we went to our room because the kids were so tired. We had a king bed and a sofa bed for the kids. When we opened the sofa bed, there was no cover, nothing, just a mattress. So we called housekeeping, no one answered. I went to see the lobby; they told me to go see the concierge. I went and he told me he would send someone. He opened a ticket on his computer. I believed him and went back to the room. After 30 minutes, I called back because the kids wanted to sleep and no one showed up. I called again, the concierge did not answer. Then I went back to see him. I saw 6 other people in line with the same issue. After another 30-minute waiting time, my turn arrived. I re-explained nicely and he said he would request a second time, “don’t worry.” Again, I believed him. Then I went back to my room and on my way I saw the housekeeping room open. I went and took a cover bed and ended up doing the sofa bed myself. The next day I complained; nothing happened. All they said was sorry. The next day we tried to
Stayed 6 nights in Dec 2025

10/10 Excellent

Mariusz

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 6 nights in Dec 2025

8/10 Good

Rohit

Stayed 4 nights in Dec 2025

8/10 Good

DANILO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Although very new hotel is overrated. Facilities and restaurants are great (except regular buffet). On the flip side staff is really bad. Absolutely unprepared. Get ready to get conflicting and imprecise information. Lastly, keep ALL your important belongings inside the safe.
Stayed 9 nights in Dec 2025

8/10 Good

Jeevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

2/10 Terrible

Prakash, Rolling hills est

Travelled with family and small children
horrific experience. We had a family reunion of 18 coming from across the United Stares. All our rooms that had more than one bed and paid guests, had NO linens. It took a day to get sheets! In the 5 days we were there, we could not get any dinner reservations… we never wanted one for 18 of us, just reservations for groups of 4-6 of us… Impossible!! If we did get a reservation, the restaurant could not find it!! Meals were at the buffet after standing in line for 45 minutes. I realize it was during the holidays, but Ava should have staffed appropriately. Two of the days, the pool ran out of towels.. unacceptable. None of us will come back to Ava nor will we recommend it. It was a chunk of change and did not fulfill our expectations. Anytime we had an issue we were told, “I’ll talk to the manager”… we soon found out these were only words to attempt to tie us over!!
Stayed 4 nights in Dec 2025

6/10 Okay

sarwat

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The buffet was the worst buffet I have ever been to and experienced. There isn’t much too choose from, that entire staff, food and environment needs to be changed. The buffet is really dragging that hotel down. The taco guy at the buffet wouldn’t even make me beef tacos because he didn’t feel like it! I had call the host to make him make me beef tacos! Lol
Stayed 10 nights in Dec 2025

6/10 Okay

kyunglee

Stayed 6 nights in Dec 2025

2/10 Terrible

Sheldon

Stayed 3 nights in Dec 2025

6/10 Okay

Yang

Travelled with family
Liked: Amenities
Room was good but cleaning service is not: always short of something, i.e. towel, tissues, soap, etc. Called them but never delivered above. So difficult to book the dinner table. We also don't like the resort/company's culture: i.e. pretend to give us gift for schedule mistake but actually want us to attend their sales seminar; asked customers' satisfaction but actually want us to book next vacation with them. I would rate most of the front desk staff a 3.5 star hotel level.
Stayed 6 nights in Dec 2025

6/10 Okay

Erin M

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort is nice and staff are friendly and helpful. But frankly, they do not have enough staff to manage the resort. If you don’t book your dining options far in advance it’s likely you won’t get a booking due to a lack of staffing, along with poor poolside service and housekeeping. The staff do their best, but they can’t keep up. This resort also lacked outdoor entertainment in the evenings, which was a shame. No swim up bars, unless you’re a resort member - and you also feel like you’re standing in line for an extras for the kids - Like the kayaks and inflatable water park and paddle boards. The teen club is only appealing to boys aged 12-14, your teen girls would be bored and the kids club is only suitable for 8 and under. The resort is great and new but if you’re expecting top tier service you won’t get it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Magesh Anand

Stayed 7 nights in Dec 2025

10/10 Excellent

Miguel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
AVA is a beautiful resort. Staff is amazing. The food is great with many different varities. We had an amazing time on our family getaway.
Stayed 6 nights in Dec 2025

2/10 Terrible

Hatem

Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandro

Stayed 6 nights in Dec 2025

6/10 Okay

Amber

Stayed 3 nights in Dec 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great, housekeeping seems to be hit or miss tho, had to call for towels etc a few times. The experience with service overall was top notch, by the pools, bars etc. there were a few restaurants that we had below average service. The AC throughout the resort is way too much, bring your sweaters. Also they push the timeshare ( legendary club) hard. Avoid the staff in blue button ups, they are ruthless. Other than that, great place we will be back!
Stayed 9 nights in Dec 2025

6/10 Okay

Dirk Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner Reservation process and app don't work well. Kids club was a real let down. Not as much to do for kids as we expected. The pool and room were great and the staff was wonderful. Those were the highlights. The legendary club presentation was too long and they were not honest with us. The Spa was amazing. The golf was over priced and take your own balls they charged $120 for four sleeves of balls. We would go back, maybe. We would make sure dinner reservations are made in advance and avoid the kids club.
Stayed 8 nights in Dec 2025

10/10 Excellent

ENISA N

Stayed 4 nights in Dec 2025