"The beach is the best part of this resort. Outdated rooms, food was average and housekeeper never refilled fridge. " More
Beachside getaway
Within a 10-minute walk of this Zona Hotelera property, you'll find Caracol Beach and Cancun Convention Center. Tortuga Beach and Forum Beach are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and a nightclub. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.
Free Internet, iPod docks
The 438 guestrooms offer free WiFi and free wired Internet, plasma TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, 24-hour room service, and minibars.
27 Dec. 2019 by eConcierge
Dear guest: Thank you for staying with us. We appreciate your review and also we feel very sorry that you didn't fully enjoy our resort. We have been in operation at this building for almost two years and we keep on doing upgrades taking into consideration all the reviews from our guests. Thank you again, and we hope to get the opportunity to host you again in the future in any of the brands of our company. Fernanda Vargas eConcierge & Social Media Coordinator Dreams Sands Cancun Resort & Spa
10 Jan. 2020 by eConcierge
Dear guest: Thank you for staying with us. We appreciate your review and we feel very sorry that you didn't fully enjoy our services. We are sorry that your experience in Cancun wasn’t the best. Thank you again, and we hope to get the opportunity to host you again in the future in any of the brands of our company around the world.
21 Dec. 2019 by eConcierge
Dear guest: Thank you for choosing our hotel to host your gateway to our destination. We appreciate your kind comments and sincerely look forward to welcoming you back on a future occasion to keep providing the best service. Sincerely, Fernanda Vargas eConcierge & Social Media Coordinator Dreams Sands Cancun Resort & Spa
7 Oct. 2019 by eConcierge
Dear Guest, Thank you for your comments and we are certainly concerned to read your review. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. We hope you had a safe and pleasant journey back home Best Regards,
23 Sep. 2019 by eConcierge
Dear Guest, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. We hope that you consider us for a stay during your next visit to our destination. Kind regards
14 Sep. 2019 by eConcierge
Dear Guest, We appreciate you have taken the time to write a review about your stay with us, we are happy to know that you loved everything we have to offer. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you, Looking forward to hosting your vacations again!
2 Sep. 2019 by eConcierge
Dear Guest, It was our pleasure! On behalf of all of us at Dreams Sands Cancun Resort & Spa, thank you for your review and for choosing our resort for your Mexican getaway. Please allow us the opportunity to welcome you back again for your next vacation. Best regards,
23 Aug. 2019 by eConcierge
Dear Guest, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us, that you loved our restaurants and all the warm treatment of our staff. It is very pleasant to know that we exceeded your expectations. We are looking forward to welcoming you back to Dreams Sands Cancun Resort & Spa, your home away from home!
12 Aug. 2019 by eConcierge
Dear guest, Thank you for choosing Dreams Sands Cancun Resort & Spa We appreciate the time to review our resort; we cannot wait to have you back again! Kind regards,
8 Aug. 2019 by eConcierge
Dear guest, Thank you for choosing Dreams Sands Cancun Resort & Spa. We are very happy to read your comments and know that you want to come back to our little paradise. We will be even happier to host you again with your friends and family. We appreciate the time to review our resort; we cannot wait to have you back again! Kind regards,
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun property is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free valet parking , Parking (limited spaces)
Dreams Sands Cancun Resort & Spa - All Inclusive offers 438 air-conditioned accommodations with iPod docking stations and minibars. Plasma televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
World Cafe - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.
24-hour room service is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Children Stay Free
Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Sip, Savor, and See Offer
Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.
This offer is valid for 1 evening only per stay. Participating resorts: Now Jade Riviera Cancun, Now Sapphire Riviera Cancun, or Sunscape Sabor Cozumel. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.
