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"The hotel staff was over the top great and the beach is small but the water makes up for it. Nice area with no waves at all and very clear. They shoul ... " More

By a verified traveller on Fri 03 Aug 2018

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Hotel Description

4-star beachfront property near Tortuga Beach

On the beach

Within a 10-minute walk of this Zona Hotelera property, you'll find Caracol Beach and Cancun Convention Center. Tortuga Beach and Forum Beach are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the convenience store.

Free Internet, iPod docks

The 438 guestrooms offer free WiFi and free wired Internet, plasma TVs with satellite channels, and thoughtful touches like bathrobes and slippers. IPod docks, 24-hour room service, and minibars are also available.

Deluxe Partial Ocean View Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$348* Per night/room 14 Dec. - 15 Dec.

Deluxe Partial Ocean View King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Partial Ocean View with Balcony King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Ocean Front with Balcony King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Preferred Club Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dreams Sands Cancun Resort & Spa - All Inclusive ratings based on 47 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreams Sands Cancun Resort & Spa - All Inclusive

Everyone (32) Couples (7) Family (8)
3 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by eConcierge

Dear Guest, Thank you for your comments and we are certainly concerned to read your review. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. We hope you had a safe and pleasant journey back home Best Regards,

5 out of 5
Friendly staff & excellent service that make you feel you are in home

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by eConcierge

Dear Guest, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. We hope that you consider us for a stay during your next visit to our destination. Kind regards

5 out of 5
I loved the service and the food. All staff are very sweet and helpful. The enviornment is wonderful. Small details need work such as the bathroom. The water leaks onto the floor near the toilet and drenches the little mat. Other than that evertrhing was incredible.

Posted by on 12 Sep. 2019

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Comment from Hotel Management

14 Sep. 2019 by eConcierge

Dear Guest, We appreciate you have taken the time to write a review about your stay with us, we are happy to know that you loved everything we have to offer. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you, Looking forward to hosting your vacations again!

4 out of 5
The property has great access to the beach but the hotel does need some updating in the rooms

Posted by on 1 Sep. 2019

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Comment from Hotel Management

2 Sep. 2019 by eConcierge

Dear Guest, It was our pleasure! On behalf of all of us at Dreams Sands Cancun Resort & Spa, thank you for your review and for choosing our resort for your Mexican getaway. Please allow us the opportunity to welcome you back again for your next vacation. Best regards,

5 out of 5
Loved it! I would instantly go back again. The hotel isBeautiful and my daughters and I had a wonderful time

Posted by on 21 Aug. 2019

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Comment from Hotel Management

23 Aug. 2019 by eConcierge

Dear Guest, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us, that you loved our restaurants and all the warm treatment of our staff. It is very pleasant to know that we exceeded your expectations. We are looking forward to welcoming you back to Dreams Sands Cancun Resort & Spa, your home away from home!

5 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by eConcierge

Dear guest, Thank you for choosing Dreams Sands Cancun Resort & Spa We appreciate the time to review our resort; we cannot wait to have you back again! Kind regards,

5 out of 5
very friendly staff, clean hotel, family oriented, no privacy, slightly crowded, good food, many in-hotel restaurants to choose from

Posted by on 8 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by eConcierge

Dear guest, Thank you for choosing Dreams Sands Cancun Resort & Spa. We are very happy to read your comments and know that you want to come back to our little paradise. We will be even happier to host you again with your friends and family. We appreciate the time to review our resort; we cannot wait to have you back again! Kind regards,

4 out of 5
The staff was great from waiters in the restaurants to the bellmen working the front of the Hotel, special kudos to Armando in the VIP lounge and our house keeper Erica. The Portofino and Groucho restaurants were very good

Posted by on 6 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by eConcierge

Dear Guest, Thank you for taking the time to write and share your recent experience at Dreams Sands Cancun Resort & Spa. We hope to have you back, allowing us the opportunity to provide you again with a wonderful and memorable experience. Sunny Regards,

5 out of 5
This place was amazing! Food was fantastic! Room service was superb. Staff was excellent. Room was excellent. We stay in Cancun 3-4 times a year usually at same resort for years. This was our first visit to this resort and we will always stay here now!

Posted by on 1 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by eConcierge

Dear Guest, Thank you for choosing to stay with us at Dreams Sands Cancun for your well-earned vacation in Mexico. We are very happy to see just how much you enjoyed the service provided by our friendly staff who are passionate about looking after our guests and creating memorable experiences. We look forward to welcoming you back soon. Warm regards,

4 out of 5

Posted by on 27 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by eConcierge

Dear Guest, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. We hope that you consider us for a stay during your next visit to our destination.

About the Dreams Sands Cancun Resort & Spa - All Inclusive

Location Blvd. Kukulcan km. 8.5 Lote B, Cancun, QROO 77500

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Property Features

Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun property is smoke free.

  • 438 guestrooms or units
  • 10 levels
  • 4 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.9 km / 14.8 mi)
  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Dreams Sands Cancun Resort & Spa - All Inclusive offers 438 air-conditioned accommodations with iPod docking stations and minibars. Plasma televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

World Cafe - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets and service animals are not allowed at Dreams Sands Cancun Resort & Spa - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Dreams Sands
  • Cancun Sands Resort
  • Dreams Cancun Sands
  • Dreams Resort Cancun
  • Dreams Sands
  • Dreams Sands Cancun
  • Dreams Sands Cancun Resort
  • Dreams Sands Resort
  • Dreams Sands Resort Cancun
  • Sands Cancun
  • Dreams Sands Cancun Resort Spa All Inclusive
  • Dreams Sands Cancun Resort Spa
  • Dreams Sands Cancun Resort All Inclusive
  • Dreams Sands Resort All Inclusive
  • Dreams Sands Cancun All Inclusive
  • Dreams Sands All Inclusive
  • Dreams Sands Cancun Resort & Spa - All Inclusive Cancun

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Children Stay Free

Book a stay in any room or rate plan for travel August 19 - December 22, 2019, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 26-30, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Now Jade Riviera Cancun, Now Sapphire Riviera Cancun, or Sunscape Sabor Cozumel. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

url importing https://www.travelocity.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-&-Spa---All-Inclusive.h8393330-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.