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Grand Oasis Cancun Todo Incluido

5.0 star property
5-star beachfront hotel near Delfines Beach

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Photo gallery for Grand Oasis Cancun Todo Incluido

Outdoor pool
Outdoor wedding area
Indoor wedding
Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis | View from room
Restaurant

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Standard Non Refundable Room, hasta 2 niños comen y se hospedan gratis

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Grand Standard Non Refundable Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Standard Room, hasta 2 niños comen y se hospedan gratis

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Grand Standard Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View Room, hasta 2 niños comen y se hospedan gratis

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Grand Sunset View Room, hasta 2 niños comen y se hospedan gratis

  • 21 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

On the beach.A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. Oasis Arena and San Miguelito are also within half a mile (1 km).

What's nearby

  • Aquaworld - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • Delfines Beach - 2 min drive - 2.5 km
  • El Rey Ruins - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬10 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun Todo Incluido

5-star beachfront hotel near Delfines Beach
Grand Oasis Cancun Todo Incluido is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Oasis Cancun Todo Incluido offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a swim-up bar. WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. An outdoor pool, a nightclub, and a fitness center are also featured at the luxury Grand Oasis Cancun Todo Incluido. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 1378 guestrooms or units
  • 6 levels
  • 4 buildings
  • 8 dining venues
  • 8 bars or lounges
  • Built in 1989
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Oasis Cancun Todo Incluido offers 1378 accommodations with complimentary bottled water and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides wireless Internet access for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, Spanish

Similar properties

Exterior

Grand Oasis Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Parking included
3.0 out of 5, 1,575 reviews
Grand Oasis Cancun - All Inclusive

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • Free self parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun Todo Incluido

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Oasis Cancun Lite Resort
Oasis Lite Resort
Oasis Cancun Lite All Inclusive
Oasis Lite All Inclusive
Oasis Cancun Lite All Inclusive All-inclusive property
Oasis Lite All Inclusive All-inclusive property
Oasis Cancun Lite
Oasis Lite Inclusive inclusiv
Oasis Cancun Todo Incluido
Oasis Cancun Lite All Inclusive
Grand Oasis Cancun Todo Incluido Hotel
Grand Oasis Cancun Todo Incluido Cancun
Grand Oasis Cancun Todo Incluido Hotel Cancun

Grand Oasis Cancun Todo Incluido Reviews

Reviews

5.4
Rating 10 - Excellent. 63 out of 496 reviews
Rating 8 - Good. 92 out of 496 reviews
Rating 6 - Okay. 101 out of 496 reviews
Rating 4 - Poor. 93 out of 496 reviews
Rating 2 - Terrible. 147 out of 496 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hilda

Stayed 5 nights in Jul 2022

2/10 Terrible

Ramon

Travelled with family
Disliked: Staff & service
This place costumer service is awful , will cancel your reservation if you don’t check in on time so if you flight is delayed which is out of your control you loose all your money . I paid for 5 nights and I called the hotel to notify them and they didn’t care and wouldn’t refund me my money . Expedia costumer service stated they should of not cancel my reservation .
Stayed 5 nights in Jul 2022

2/10 Terrible

Roggers, Dallas

Travelled with family
Disliked: Staff & service
Staff was really rude in person, before it i try contact them and they didnt answer the my phone call, they didnt reply my whats up. Also when I arrive in the hotel they didnt answer any of my questions, and asked me to contact expedia to help me with everything. in the other words, or you book direct by their web site or they didnt support your. They dont care about customer satisfaction if you are a expedia customer
Stayed 3 nights in Jul 2022

10/10 Excellent

Everardo

Stayed 4 nights in May 2019

2/10 Terrible

David Nunes

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst all-inclusive resort I have ever stayed in Mexico. I have never had such a bad experience. My girlfriend and I visited in early August 2021. For starters the place was udner staffed but given the nature of the pandemic it was understandable but regardless the staff was rude which is so different than the norm in mexcio. The buffets woom 30-60 mins every morning to enter for breakfast. The Food was rather cheap and low quality. The snack bars around the pools had the most horraneous options I ahve ever seen. There ould be giant tubs of pre-cooked chicken tenders that would just lay there all day until people ordered them. The drinks at this resort were beyond terrible. There was no premium liquor what so ever and all that the rest used was cheap local booze. They never measured their drinks which made the cocktails so strong it was unenjoyable. The rooms were the worst part of this all. The shower did not go past a luke warm heat, I woke up with bed bug bites almost every night, the cleanign service would only come clean the rooms once every two nights, there was no safe to lock your valuables up and the AC was broken so unless you left it at full blast it would be an incredibly loud noise that made it hard to sleep, so we went to bed in MEXICO with sweaters and sweat pants. Lastly, the beach was covered in algae. Please for the sake of your hard-earned dollar NEVER and I mean NEVER visit this resort. It was a great location 20 years ago but not anymore.
Stayed 6 nights in Aug 2021

2/10 Terrible

Elhadj Hadjar, Astoria

Stayed 6 nights in Aug 2021

2/10 Terrible

Elsie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid all inclusive to Expedia & hotel said no
Stayed 4 nights in Jul 2021

4/10 Poor

DanielPaz, CDMX

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2019

10/10 Excellent

Ricardo, Pereira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem. Todo fue estupendo. Creo que vanos a volver.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

RALPH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing thanks to Oscar
Stayed 3 nights in Oct 2019

6/10 Okay

Marysol

Liked: Staff & service
Disliked: Room comfort

Terrible food, good service

Service is great, all the people are super kind and helpful. The common areas are fine, entertainment is fine, Pool is great, beach is great. But when it comes to food, please be advised that it is absolutely horrible, all of the restaurants are bad, but the buffet is the worst. So disgusting.
Stayed 3 nights in Oct 2019

2/10 Terrible

Stacey, Columbus

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool wasvery nice but the rooms was low budget with roaches. The air in the room hardly worked and the refrigerator wasn't cold
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Reception service and some restaurants. apart they never mentioned that they were remodeling the hotel that I wanted to stay.
Stayed 3 nights in Sep 2019

6/10 Okay

Latishma

Travelled with group
Liked: Cleanliness, amenities
The hotel was beautiful & most of the staff was very friendly the others just rude. Food was not the greatest on this resort sadly because it was an all inclusive so I had to go out of the way to buy food elsewhere. Also the room keys barely worked I had to go to the front desk twice so they can switch me out new keys . But if you want a cheap relaxing trip to Cancun this is the place ! You get what you pay for !
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
The hotel was hot no cool air on the rooms or all area rest rooms. The food was not that good.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
The list of dislikes was so much at the end of this trip that there’s no way my friends and I will ever go back to this resort.
Stayed 6 nights in Aug 2019

2/10 Terrible

Maria

Disliked: Staff & service, room comfort

Don't stay at Oasis Hotel Cancun

The trip was a disaster. When we reach Oasis lobby in Cancun we were told by their check in agent that our itinerary does not cover all the amenities. We do not have the mini bar in our room, no safe box, not all restaurants are included and the worst one was no Wi-Fi is included. We still fighting with Hotels.com for some voucher credit. We spend over $1600 for 3 days and in return we did not receive the treatment as promised. So please beware of this hotel. We went to los cabos in April and stayed in RIU. What a beautiful experience it was..
Stayed 3 nights in Aug 2019

2/10 Terrible

Angel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 4pm to the hotel, The property was in really bad conditions. The checking took 2 hours. The hallways of the hotel had puddles of trapped water with dirty towels. The room had the walls dirty with dead mosquitos on it and a lot stains. The bathroom sink marble was broken and the bathtub had yellow spots of glue, the chairs in the balcony had paint, etc.. It was a nightmare. I complain to the concierge Victor 3 times the same day I arrived, he took pictures as I did too. I complaint also to customer services , I wrote a letter to them letting them know what was the situation. I call Expedia many times an open a complaint case. Nobody help me. I rent another hotel the next day with Expedia thinking the will refund my money, but they never got my back, even though I send them pictures of everything I just describes. I would never do bossiness with Expedia again.
Stayed 8 nights in Jul 2019