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"it has been a great stay close to almost everything and locals mercados and the consierge was extremely helpful and gave great tips for the tourist. T ... " More

By a verified traveller on Fri 10 Jan 2020

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Hotel Description

3-star hotel near Ultramar Ferry Puerto Juárez

Downtown Cancun stay

With a stay at this Downtown Cancun hotel, you'll be steps from Las Palapas Park and Cristo Rey Church. Benito Juarez Municipal Building and PlayCity Casino are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Relax with a drink at the poolside bar and enjoy perks like free self parking.

Standard Double Room, 2 Double Beds, Private Bathroom, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $66* Per night/room 1 May - 2 May

Superior Room, Balcony, Tower

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Double Room, 1 King Bed, Ensuite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Kavia ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Kavia

Couples (1) Family (1)
4 out of 5
it has been a great stay close to almost everything and locals mercados and the consierge was extremely helpful and gave great tips for the tourist. The place is really nice kept walking distance to same fun . The staff was super nice and helpful with anything we needed .The only small gripe that could effect some people is that there was non existing wifi. They had it but never works which could be bad for some people that actually needed it . Luckly for us we had almost everything we needed so were set. Last con they have a late check in time at 3 pm but with the awesome-staff they took care of our bags until check in time so we could enjoy cancun instead of rolling around our luggage

Posted by on 10 Jan. 2020

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3 out of 5
Lot of noise, shower cold. Romm fine and modern . . . M . . . . .

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by .

We will address this directly

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business center on site. WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Kavia. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 62 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hotel Kavia offers 62 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony or patio
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.

Hotel Kavia has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 3
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kavia Cancun
  • Kavia Cancun
  • Hotel Kavia Hotel
  • Hotel Kavia Cancun
  • Hotel Kavia Hotel Cancun

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.