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Hyatt Place Cancun Airport

2.0 star property
Hotel near Riviera Cancun Golf Resort in Cancun

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Photo gallery for Hyatt Place Cancun Airport

Restaurant
View from room
Iron/ironing board, free WiFi, bed sheets
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun Tulum 60, Cancun, QROO, 75220
  • Place, El Tinto Golf Course
    ‪3 min drive‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪5 min drive‬
  • Place, Riviera Cancun Golf Resort
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby

Hilton Garden Inn Cancun Airport

Cancun
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 2,673 reviews
The price is CA $178
CA $228 total
includes taxes & fees
Jan 11 - Jan 12, 2026
Hilton Garden Inn Cancun Airport

About the area

Cancun

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Moon Palace Golf Club and Xoximilco. Playa Coral and El Tinto Golf Course are also within 6 miles (10 km).

What's nearby

  • El Tinto Golf Course - 3 min drive - 4.0 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 5 min drive - 6.7 km
  • Playa Coral - 5 min drive - 6.7 km
  • Riviera Cancun Golf Resort - 5 min drive - 6.0 km
  • Arrecife de Puerto Morelos National Park - 6 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 5 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬7 min drive
  • ‪Guacamole Grill - ‬5 min drive
  • ‪The Lounge - ‬5 min drive

About this property

Hyatt Place Cancun Airport

Hotel near Riviera Cancun Golf Resort in Cancun
Hyatt Place Cancun Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 2 meeting rooms available. Hyatt Place Cancun Airport also features tour/ticket assistance, laundry facilities, and an elevator. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This Cancun hotel is smoke free.

  • 156 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2025
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Cancun Airport offers 156 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is provided daily.

Similar properties

Reception
Fairfield Inn & Suites by Marriott Cancun Airport
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, 3,389 reviews
The price is CA $119
CA $154 total
includes taxes & fees
Jan 6 - Jan 7, 2026
Fairfield Inn & Suites by Marriott Cancun Airport

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.03 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Place Cancun Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 110 reviews
Rating 8 - Good. 16 out of 110 reviews
Rating 6 - Okay. 8 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 7 out of 110 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Prem, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle options, Good Breakfast and clean rooms
Stayed 1 night in Dec 2025

8/10 Good

JOSEPH

Business traveller
Liked: Cleanliness
I told the hotel bus driver that my flight was on JetBlue. The driver dropped me off at Terminal 3. JetBlue is at Terminal 4. I paid $30 in Taxi fare to get to the right terminal!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, safe and friendly environment. All staff were kind and helpful. We enjoyed our stay, the pool.
Stayed 2 nights in Dec 2025

8/10 Good

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything new and clean as well as kind staff
Stayed 1 night in Dec 2025

4/10 Poor

Pablo Maceira

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel is very nice, and looks clean, in general. However, there is a serious problem with administration. Two out of three people I interacted with at the reception were indifferent to questions I was asking. For example, there is a sign saying that their operation is “highly risky”. I asked what that was about, and I only got vague answers about it describing “how they do things”. Concerning. The room was nice, but there was a strong smell coming from the shower drain. Letting water run a bit made it disappear for a while, but it kept coming back. However, what I found absolutely outrageous was the management of the restaurant. We had a small dinner, and the entire restaurant was peppered with dirty plates on many tables; we only saw someone getting them once the kitchen had closed. In the morning, it was the same; dirty dishes everywhere, dirty mugs being placed next to the coffee machine for people to use. I think this is a good chain and the hotel could be excellent, but the current administration (Dec. 2025) is letting the place deteriorate. They are clearly understaffed, and many staff members are not trained. Urgent action needed.
Stayed 1 night in Dec 2025

2/10 Terrible

Jaime

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Transportation services was not provided by the hotel even when we scheduled it ahead of time
Stayed 1 night in Dec 2025

6/10 Okay

Khaled

Liked: Cleanliness, staff & service
Disliked: Amenities
Not what you’d expect from a big name like Hyatt. We filled the form the hotel sent us to book the airport shuttle to pick us up from the airport after a very very very long day of flights. We waited at Cancun airport for over an hour, but no one came. We called the hotel over & over again, No answer. Hotels.com tried to call them and also no answer. We ended up having to take some very expensive airport transfer for a hotel that was 7 minutes away. The hotel and room itself is very lovely, very clean, very comfortable. The breakfast was awful! No cutlery, no cups, no coffee, half the things were empty. The things that were there were nice like the hash browns. But in general, everyone was just standing around waiting for cups/ spoons/coffee/ food, Hotels.com said they will ask the hotel to reimburse our transfer. And the hotel itself and rooms and bathroom was very very comfortable after a tiring night.
Stayed 1 night in Dec 2025

8/10 Good

Alvaro Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As expected. No complaints
Stayed 1 night in Dec 2025

6/10 Okay

Trisha

Liked: Cleanliness, property conditions & facilities
Was told day of that airport shuttle was not available for me because of my late arrival but they could get me private transport. I confirmed to a Francis Castillo to book it. Didn’t get a response back. I sent a message on WhatsApp through a number they provided in the email if my booking is confirmed. Someone responded it was confirmed . When I landed I messaged them on WhatsApp again - no response. I called them and they said they dont have one scheduled and no one was available. Very inconvenient experience and airport taxi was very expensive Staff was friendly though and space is clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Juan M

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estuvo impecable, el personal muy bien, el desayuno excelente, la ubicación bien.
Stayed 1 night in Dec 2025

2/10 Terrible

Kouroush

Liked: Cleanliness, property conditions & facilities
I expected the shuttle at the Airport. I did submit my request and send an email in advance. However, I did not get a response. At the hotel,I was told they we will ask the team to check their emails.
Stayed 1 night in Dec 2025

4/10 Poor

Maryann

Travelled with family
I had a problem with the sheets. They made my skin itch. It was no a good sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Jocabet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great customer service
Stayed 1 night in Dec 2025

8/10 Good

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Very clean! The interior design looks good! You have to call the front desk to schedule airport shuttle.
Stayed 1 night in Dec 2025

10/10 Excellent

Raynold

Liked: Cleanliness, amenities, property conditions & facilities
Wow! Just amazing customer service from the start at the registration desk. Very convenience the restaurant inside. Very clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, great overall!
Stayed 1 night in Dec 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very comfortable and clean and quiet. Staff was very friendly. The gym is excellent as well. The shuttle was difficult to correctly arrange from the airport- a firm is emailed and asks for the time of arrival NOT the time you would like to be picked up- don't enter your flight arrival time as I did. We were able to contact the hotel and they returned to get us so no problem. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice and friendly. We are coming back.
Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good breakfast options, food and service was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Elsa, Santa Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t happy with my World of Hyatt perks but definitely new and clean. Would stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service over all!
Stayed 1 night in Dec 2025

6/10 Okay

Mauricio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was neat and comfortable but the tv wasn't working, the staff told me the technician were working.
Stayed 1 night in Dec 2025

10/10 Excellent

Jocatvio

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025

8/10 Good

Connie Bejarano

Travelled with family
Liked: Cleanliness, staff & service
breakfast was amazing
Stayed 1 night in Dec 2025