2/10 Terrible
Vijay J.
Mar 24, 2026
Yes, never went to the Gym had difficulties with check in process. Very poor support. Normally you would expect reservation details more than a day before. My cell phone does not work in Mexico. So expectation is that DO NOT COME IF CELL PHONE DOES NOT WORK. As it takes arriving in Mexico to establish a cell phone service. No attempts to make sure that check in information was received. Also not mentioned that I have to have a Vrbo app to get the information. Never in my 44 years I had a double problem with check in and communicationg with the security guard .
Vijay J.
Stayed 9 nights in Mar 2026

























