Dreams Jade Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Relax by the resort's large pool surrounded by lush gardens and palm trees, with ocean views from multiple balconies.
Exchange vows with breathtaking sea views at this picturesque outdoor wedding venue, surrounded by lush greenery and a beautiful floral canopy.
Welcome to Dreams Jade, a beachfront resort with a pathway leading to a modern building.
Enjoy ocean views from the balcony, featuring a flat-screen TV and comfortable seating.
Relax by the oceanfront pool surrounded by palm trees and lounge chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪5 min drive‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Beach
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

Junior Suite Double

7.8 out of 10
Good
(17 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Suite Ocean View King

9.4 out of 10
Exceptional
(23 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean Front Double

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean View Double

9.2 out of 10
Wonderful
(25 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.2 out of 10
Very good
(36 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite Ocean View King

8.2 out of 10
Very good
(34 reviews)
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Governor Suite

  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Suite Ocean Front Double

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(15 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

Beachfront retreat .Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Artists’ Cooperative - 5 min drive - 4.3 km
  • Puerto Morelos Beach - 10 min drive - 7.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a children's pool, outdoor tennis courts, and a hot tub.

This 4.5-star Puerto Morelos property is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 696 out of 1267 reviews
Rating 8 - Good. 310 out of 1267 reviews
Rating 6 - Okay. 137 out of 1267 reviews
Rating 4 - Poor. 77 out of 1267 reviews
Rating 2 - Terrible. 47 out of 1267 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful fantastic food
Stayed 4 nights in Jun 2025

10/10 Excellent

Aurora Velazquez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, and very relaxing. The staff were amazing! They were so welcoming and friendly and made guests feel welcome and so comfortable. They always had a positive attitude and didn’t make us feel like we were a burden. We got fast food and drinks served to us wherever we were: the beach, the pool, room service, etc. The food was also delicious and there was a variety of selections for the buffet. I loved that it is very family friendly. There was daily entertainment but by 11pm everything was off and quiet, which I appreciated because we had little ones. The kid’s center wasn’t very entertaining but overall, our kids had an amazing experience. The pillows in the room smelled a little musty but overall, this is a 5 star resort. We will definitely be back.
Stayed 4 nights in Apr 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Farko

Liked: Cleanliness, staff & service, property conditions & facilities
I would come back
Stayed 4 nights in Apr 2025

10/10 Excellent

Nerminka

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Ehren, Crane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The grounds are nice but the rooms are in desperate need of repair and remodeling.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good clean rooms. Great room service. Beautiful water front property. Bit expensive but highly recommended.
Stayed 2 nights in Apr 2025

8/10 Good

Jason, Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 7 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 6 nights in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service was incredible. Nice pools and beach.
Stayed 7 nights in Mar 2025

10/10 Excellent

Eustace

Stayed 4 nights in Mar 2025

4/10 Poor

Lynn Marie

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Preferred was not worth $200 per night extra. Did not get any extra benefits besides the adult pool. Not enough bar servers at either the pools or the beaches. No robes in the room. Same amenities as all of the other rooms. The teen zone never had anyone up there to hand out basketballs, golf clubs, etc. Kids went up there several times and there was no one around so they left The only upside was the waiters in the buffet. They were phenomenal.
Stayed 7 nights in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Cristie

Travelled with family
Liked: Amenities
Beautiful! Safe! Love the pool activities during the day! Great food and many options! Bring a hairdryer! Has nightly entertainment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elzbieta Agata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff helpful and respectful
Stayed 4 nights in Mar 2025

10/10 Excellent

Scott, Kaysville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing…really liked the preferred option!
Stayed 9 nights in Feb 2025

10/10 Excellent

Bhumika Kiranbhai

Travelled with family
Liked: Amenities
Outstanding stay and awesome service. One of the best resort I have ever been to.
Stayed 4 nights in Mar 2025

2/10 Terrible

Sashae

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

ross

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The food was just very average and the beach was rocky and our shower didn’t work properly for 3 days
Stayed 10 nights in Feb 2025

2/10 Terrible

Jessica

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
We came for my brother’s wedding and it was a terrible experience. Room was dirty! and I paid extra to check in early! Food mediocre at best. Spice was the best restaurant, and thats not saying much. Check in staff and spa front desk staff were rude, disorganized and unwelcoming. They talk down to you when you complain. Never really did anything to make it better. When I thought they would it was ploy to go sit down at a brunch for a timeshare oh sorry, “preferred club.” Felt discriminated because I was Mexican-American and not their usual tourist type. Line staff were great! Drinks okay, not really all inclusive, not all top shelf stuff included. Always trying to up-sale you!
Stayed 4 nights in Mar 2025

10/10 Excellent

Clina Erilus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Mar 2025

4/10 Poor

Lori

Stayed 10 nights in Feb 2025

10/10 Excellent

Hugo

Stayed 1 night in Mar 2025