"The staff was very nice and friendly. Food and drinks were amazing. The spa and pool staff were equally friendly and helpful. " More
Beachfront retreat
Within a 10-minute walk of this Zona Hotelera property, you'll find Chac Mool Beach and Forum Beach. Cancun Convention Center and La Isla Shopping Mall are also within 2 miles (3 km).
All-inclusive
A full-service spa, 6 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.
Free WiFi, iPod docks
Boasting comforts such as premium bedding and pillow menus, the 180 guestrooms offer thoughtful touches like minibars (stocked with some free items) and bathrobes. Flat-screen TVs come with cable channels, and other amenities include free WiFi and furnished balconies.
5 Mar. 2021 by Omar Dueñas- General Manager
Dear guest, Thank you very much for taking the time to write your kind comments about our resort. We are very glad to know you enjoyed our facilities and service. We hope you can visit us again very soon! Regards.
5 Mar. 2021 by Omar Dueñas- General Manager
Dear guest, Thank you very much for rating our resort! We really hope to see you soon again. Regards!
2 Nov. 2020 by Online Communications Manager
Dear ArielRelf We regret very much to learn that you experienced inconveniences; please accept our most sincere apologies. Please rest assured that your comments have been shared with the managers of the departments involved in order to ensure corrections are immediately put in place. Chic regards
20 Dec. 2019 by Online Communications Manager
Dear Guest: We are very pleased to read your experience at our resort met with your expectations, thank you for the message and kind comments and hope to receive you once again soon. Luxury Regards
5 Dec. 2019 by Online Communications Manager
Dear Guest: Thank you for share your feedback about your recent stay and noted your vacations does not meet up your expectations but you can be certain that all your comments will be taken into consideration in order to improve the guests' experience. We appreciate your review which points out some interesting matters. Luxury Regards
25 Nov. 2019 by Online Communications Manager
Dear Guest: We are sorry to read some aspects lead in disappointment about your recent stay, actions will be taken to attend the mentioned points. We look forward in the near future. Luxury Regards
3 Sep. 2019 by Online Communications Manager
Dear Guest: It is very unfortunate to read in your feedback and know your stay did not live up to your expectations. Your opinion will help us to improve our services since we have the goal of offering the best experience to our guests also I will share It to the concerned departments. We hope in the future you will give us the opportunity to stay with us once again and change your perspective.
3 Sep. 2019 by Online Communications Manager
Dear Guest: Your comments are extremely important to us, as they motivate us to continue to improve our services, we will ensure your feedback is passed on to them. Thank you for the compliments about our Resort and we look forward to the opportunity to serve you again soon at Royalton Suites Cancun. Luxury Regards
20 Aug. 2019 by Online Communications Manager
Dear Guest: Thank you for your comments and feedback, your valuable information will contribute to reaching a better service. We hope to receive you in the future at Royalton Suites Cancun. Luxury Regards
31 Jul. 2019 by Online Communications Manager
Dear Guest: Thank you for share a high rank during your recent visit to Royalton Suites Cancun. We hope to receive you once again soon. Luxury Regards.
Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive offers its guests 2 outdoor swimming pools and a health club. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a health club.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The amenities of club Level 18 Rooftop Cabana Lounge are open to guests 18 and older for a daily fee of approximately 60 USD per person. All-inclusive rates exclude the club amenities.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.