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The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Interior
Microwave, coffee/tea maker, cleaning supplies
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪10 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(145 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(83 reviews)
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(29 reviews)
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Beachfront

8.8 out of 10
Excellent
(48 reviews)
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 10 min walk - 0.9 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Hotel Zone Beaches
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Spanish

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  • Breakfast included
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  • Spa
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1539 out of 2661 reviews
Rating 8 - Good. 586 out of 2661 reviews
Rating 6 - Okay. 317 out of 2661 reviews
Rating 4 - Poor. 110 out of 2661 reviews
Rating 2 - Terrible. 109 out of 2661 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and view and access to the beach stunning loved this Hotel would definitely stay here again!!
Stayed 5 nights in May 2025

4/10 Poor

Aidee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am never coming back to this resort. The food was not good. I barely ate. I ended up buying snacks from the convenient store because I did not eat much. The customer service was really bad. If you are not white, you will be treated poorly. Very disappointed…
Stayed 4 nights in Apr 2025

6/10 Okay

scott

Stayed 4 nights in Apr 2025

6/10 Okay

scott

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was great for a family! It was pretty annoying that you’d have to give your room card every time you ordered a drink at the swim up bar or restaurant. Service was very slow so we ended up waiting a long time each time to get are key card back. If they’d remove the card issue the resort would have been a lot better.

10/10 Excellent

DAVID, CARMEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from the RS on Saturday April 12 after a 7-night stay in an ocean front 1-bedroom deluxe suite. Now before I go into this review, I'll say that your experience is going to be decided by your expectations before you arrive. We have been to 7 or 8 resorts in Cancun from the top down to the bottom, so we know what we like and what's value for money. This place is fantastic. No you don't get a grand marble entrance / reception area but it's nice and very clean. The food is VERY GOOD for all inclusive. Especially the room service and the food from the pool bar. The shrimp tacos are the best I've ever had. The phase 1 pool is massive, plenty of room for everyone during our stay. The beach is beautiful, lovely white sandy beach with 3-400 feet of turquoise water in front of you. Drinks service to the beach was as good as around the pool, it helps if you drop them a $20 right off the bat. The servers are very friendly and very willing to help with any request. The buffet has a decent selection of food, very tasty. It is a bit dated in decor, but I don't see the value in paying more for fancy stuff I'm looking at for 15-20 mins a day. The food is good, that's what matters. We have already booked to go back in August this year and will probably make this our new vacation spot for the foreseeable future. Finally, it's not a Hyatt Zilara, not many are, so if you want the top end with all the frills you'll be disappointed. This is a SOLID resort when others are not.
Stayed 7 nights in Apr 2025

10/10 Excellent

BEKTOSH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE HOTEL FOR VACATION
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands was an absolute treat. Great, family friendly hotel and facilities that have our young family different options for each day. Would definitely recommend and will definitely be back !
Stayed 7 nights in Mar 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is perfect! Our room was great having plenty of space for everyone and the view was amazing! A couple of things that could make this place top notch is some more dining options and nightly shows for everyone! No reservations needed!
Stayed 7 nights in Mar 2025

6/10 Okay

Genette Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food was average- let resort to get better dinners Don't like how we have to give room key when eating or at pool bar- what's the point of our brackets. more entertainment at night for families. Shows should be available most nights and not tied to the one dinner venue
Stayed 6 nights in Mar 2025

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service!!!
Stayed 4 nights in Mar 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third year at the Royal Sands. We love it and recommend it to all our friends and family. The staff is very friendly and really want you to have a great time. Moses is exceptionally awesome!!! Thank you for a wonderful time.
Stayed 7 nights in Mar 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was super clean, staff were extremely friendly and efficient. Food was better than expected as far as all inclusive food goes. We did have to switch rooms part way since we didn’t book Sat-Sat, but they made the process fairly easy. Pools were great and the beach was nice- not the best for swimming, but they have a user friendly shuttle to their sister resort where the water is calm and better for swimming. I would stay here again for sure!
Stayed 9 nights in Mar 2025

4/10 Poor

Regina Mitchell

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed at many all-inclusive and this was by far the most inconvenient and worst experience. All items are NOT all-inclusive and have to pay an up charge for even some food items like real guacamole that is not from a plastic bag(which I saw being refilled). You wore a wristband like all other all-inclusives, but then had to submit your room key which they kept at any restaurant or poolside bar until you check out then have to sign a receipt just like you were paying. The rooms were clean but extremely dated like a 1950’s ceramic bathtub. I stayed at a RIU in July for $400 less with quality service, great food and amenities. Food was HORRIBLE and I mean smelt and tasted like it was spoiled. You can almost always eat a good omelette for breakfast, but it was even nasty. Service was not good at all, short-staffed and slow. One day out of 5 we were asked if we wanted drinks at the beach, but we had to go to pool bar to get service which you were ignored unless you just were assertive. I never leave reviews, but I had to speak the truth. If you are used to staying at all-inclusive resorts like RIU and Iberostar you will HATE this!!! I will never return!!! The reviews I read prior to booking had many returning vacationers that loved it, but clearly they had never experienced a good all-inclusive with quality amenities and service!! Don’t waste your money there are many other resorts that are available for same price or cheaper that will give you a wonderful experience!
Stayed 5 nights in Mar 2025

10/10 Excellent

VENUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amber

Stayed 3 nights in Mar 2025

6/10 Okay

Sonia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Family oriented great pools for young kids. Needs more dinner options. By day 3 I was tired of the food and desserts being the same. Prefer a buffet style rather than ordering off the same menu. Making reservations to the other few restaurants available was difficult as they booked up quickly and frankly served much of the same food. Places to get drinks were limited and not really any entertainment except for 2 restaurants. Several planned activities during the day. Servers were friendly and worked hard to keep everyone happy. Beach was great. Visited during Spring Break so lounge chairs usually start being reserved by 7:30am and by 8:30 you’d be lucky to get a table. Since it has rooms allocated to time shares we had to change our room 3 days in. Resort took care of the move but it was still something unexpected to deal with during a vacation. I enjoyed my stay because it was a family event and the facilities were nice. I would not stay again on my own.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Beautiful resort, wonderful service! Such great trip!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Thania Leticia

Liked: Amenities
Amazing!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Denisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good location if you like beach and ocean. I enjoyed the yoga class in the evening that had mayan healers with us, it was amazing!! I like that you can book trips on the site. The shuttle service is a plus. We will return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan A, arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 2 nights in Mar 2025

10/10 Excellent

Carla, lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing getaway for me. The resort was fit for adults, children and families. The beaches were beautiful, the swimming pools, outdoor jacuzzi’s and the service was spectacular. There was a The one unfavorable thing was that the beach servers would take my room key to keep track of my tab and at times (in their business) it would be difficult to catch up to them when I wanted to return to my room. ( I’d be locked out w/o my room key)
Stayed 3 nights in Mar 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025