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The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Hotel Zone Beaches

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

Relax by the resort pool, surrounded by palm trees and ocean views.
Relax by the infinity pool overlooking the ocean, surrounded by palm trees and sun loungers.
Relax and have fun in our indoor recreational area, featuring a pool table, basketball hoop, and comfortable seating.
Enter a spacious lobby with high ceilings and elegant arches, surrounded by lush greenery and comfortable seating.
Welcome to our hotel lobby, featuring a central reception area with a reception desk and seating area with a dining table and chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(145 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(83 reviews)
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(29 reviews)
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Beachfront

8.8 out of 10
Excellent
(48 reviews)
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 10 min walk - 0.9 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Hotel Zone Beaches
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.26 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1546 out of 2673 reviews
Rating 8 - Good. 586 out of 2673 reviews
Rating 6 - Okay. 321 out of 2673 reviews
Rating 4 - Poor. 111 out of 2673 reviews
Rating 2 - Terrible. 109 out of 2673 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARISOL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly
Stayed 5 nights in Jun 2025

10/10 Excellent

Ana, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and view and access to the beach stunning loved this Hotel would definitely stay here again!!
Stayed 5 nights in May 2025

4/10 Poor

Aidee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am never coming back to this resort. The food was not good. I barely ate. I ended up buying snacks from the convenient store because I did not eat much. The customer service was really bad. If you are not white, you will be treated poorly. Very disappointed…
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Perla, Bellflower

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to relax with our three little kids and they loved as did we. The kid water park is kid friendly, small enough yet big enough to keep an eye on your kiddos and the pools were real nice. Hotel was quiet. Super friendly staff.
Stayed 4 nights in Apr 2025

6/10 Okay

scott

Stayed 4 nights in Apr 2025

6/10 Okay

scott

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was great for a family! It was pretty annoying that you’d have to give your room card every time you ordered a drink at the swim up bar or restaurant. Service was very slow so we ended up waiting a long time each time to get are key card back. If they’d remove the card issue the resort would have been a lot better.

8/10 Good

Najieh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Staff was friendly. Weather was perfect. Will go back to the royal sands again.
Stayed 4 nights in Apr 2025

6/10 Okay

Jaime Kathryn, Monticello

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
This hotel is clean but dated. Was fine enough for vacation but I can say for the money I was not impressed. The service was fantastic and speedy and the servers were friendly. Food was not great, and we had a lot of challenges getting accurate information about anything. We’d ask questions from staff and get conflicting information. We were sent to the wrong place to catch our ferry and ended up having to take an uber thorough a very questionable area to get where we needed to go and then ended up having to buy a different ferry ticket to avoid the trouble on the return trip. We asked about food reservations and were told one thing but then asked someone else and the answers were different. We asked about shuttle to the sister property and again were told two different things by both ppl we asked. A bit challenging.
Stayed 5 nights in Apr 2025

2/10 Terrible

Carmen

Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay and we absolutely love it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Katherine, Lebanon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained, spacious property and rooms. Food and dining could be improved upon as well as the all inclusive process
Stayed 7 nights in Apr 2025

8/10 Good

Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, I was skeptical about some negative reviews but I didn’t see any of that, I liked how my room was super clean and taken care off, whoever was doing that thanks and the money by the TV is for you! You know ball!
Stayed 4 nights in Apr 2025

8/10 Good

Sayonara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just need better food options but i had a great time
Stayed 3 nights in Apr 2025

6/10 Okay

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con las instalaciones, la suite perfecta. Donde creo que no vale la pena es la comida en los restaurants Veranda y Sizal bien. Solo que nadie te dice cuando reservas que no incluyen ciertos platillos y bebidas por las que tendràs que pagar extra incluyendo cervezas!!! El sports bar y sushi, la comida mala y parece que te están dando muestras no el platillo completo. Las bebidas en la alberca, malas, muy diluidas, poco alcohol y mucha azucar.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Gursimran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to have some quiet and relaxed vacation, Royal Sands resort is the place. The property is well maintained with lots of staffs to make the cleanliness top notch. Food, drinks and services were really good
Stayed 5 nights in Apr 2025

10/10 Excellent

DAVID, CARMEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from the RS on Saturday April 12 after a 7-night stay in an ocean front 1-bedroom deluxe suite. Now before I go into this review, I'll say that your experience is going to be decided by your expectations before you arrive. We have been to 7 or 8 resorts in Cancun from the top down to the bottom, so we know what we like and what's value for money. This place is fantastic. No you don't get a grand marble entrance / reception area but it's nice and very clean. The food is VERY GOOD for all inclusive. Especially the room service and the food from the pool bar. The shrimp tacos are the best I've ever had. The phase 1 pool is massive, plenty of room for everyone during our stay. The beach is beautiful, lovely white sandy beach with 3-400 feet of turquoise water in front of you. Drinks service to the beach was as good as around the pool, it helps if you drop them a $20 right off the bat. The servers are very friendly and very willing to help with any request. The buffet has a decent selection of food, very tasty. It is a bit dated in decor, but I don't see the value in paying more for fancy stuff I'm looking at for 15-20 mins a day. The food is good, that's what matters. We have already booked to go back in August this year and will probably make this our new vacation spot for the foreseeable future. Finally, it's not a Hyatt Zilara, not many are, so if you want the top end with all the frills you'll be disappointed. This is a SOLID resort when others are not.
Stayed 7 nights in Apr 2025

6/10 Okay

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great! What was disappointing was booking an all inclusive resort then finding out specific items on the menu and drinks had “surcharges”. You pay extra if you wanted those items. Kiddie cocktails also had surcharges… At the end of your stay, you get a bill.
Stayed 6 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean. Staff was extremely friendly. The food was okay
Stayed 5 nights in Apr 2025

10/10 Excellent

Rafael Elias

Liked: Cleanliness
I love the service that was provided to me and my fiance..
Stayed 3 nights in Apr 2025

10/10 Excellent

Seshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! We loved it!
Stayed 4 nights in Mar 2025