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"The room was not new but it was nice. The TV and the hair dryer weren't working at first. They fixed the TV there was more of learning how to use it. And the hair dryer you needed to pull the trigger like a gun, but it worked fine after that. The beach was fantastic the pool and drinks were very good, the food was acceptable. The Japanese and Mexican restaurants were the best. We came for the golf and we enjoyed the golf thoroughly. Thank you too Jose Bautista who helped us out. "

"Beautiful place! Excellent staff! From the bellman to the housekeeper, the service was excellent. Special shout outs to Jesus at check in, Jesus the waiter, Darlene, Gabriel, Alexander, and Carolina at the spa, Miguel and Maria with entertainment, Basilio, Erika, and many many more bar tenders and wait staff…all were so hospitable it made our stay excellent! We loved the Michael Jackson/ Freddie Mercury show on Tuesday night. Maintenance was quick to respond to the couple issues we had. Only complaints we had: Our mini bar fridge didn’t cool well, which was disappointing. And the main hot tub didn’t get very hot. No fun on a cloudy day. "

"Room was ok. TV needed batteries "

"Clean room , nice beach and friendly helpful stuff especially butler Rafael ☺️. He was extremely helpful to us. Nice friendly and smiling ☺️ "

"Staff, resort and grounds are all amazing. Truly a luxury, tropical experience. Rooms are large. Typical upkeep issues with a resort this large but overall it was great! Very clean. Food was hit or miss but some dishes were outstanding. Drinks were great and lot's of options. They say everyone is family and the staff really strives to make you feel that way!"