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Holiday Inn Express New York City Times Square by IHG

3.0 star property
3-star hotel near Times Square

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Exterior
Free daily on-the-go breakfast
Lobby sitting area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(170 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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Exterior

Hampton Inn Madison Square Garden Area Hotel

Manhattan
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,448 reviews
The price is CA $169
CA $198 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Hampton Inn Madison Square Garden Area Hotel

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Altair - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Manhattan Times Square South by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,826 reviews
The price is CA $210
CA $245 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Holiday Inn Express Manhattan Times Square South by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 859 out of 2304 reviews
Rating 8 - Good. 589 out of 2304 reviews
Rating 6 - Okay. 421 out of 2304 reviews
Rating 4 - Poor. 231 out of 2304 reviews
Rating 2 - Terrible. 204 out of 2304 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Stayed 4 nights in Nov 2025

6/10 Okay

Sarah

Travelled with group
Liked: Amenities
One elevator was out the first two days I was there and it was slow to get to your room. They have now added a traveler’s fee (think resort fee) at a little less than $20 a day. You get nothing extra, just have to pay more for an already expensive room. Homeless people were outside every morning asking for money. The room was nice and comfy and the staff were great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Staff & service
Improved rooms
Stayed 5 nights in Oct 2025

6/10 Okay

Samantha

Travelled with partner
The staff was great, Oscar was the man. We didn’t like the elevator being down to one.
Stayed 4 nights in Sep 2025

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the elevator is a disaster and really ruined the experience having to wait constantly long periods of time . they either need to have less floors and guests or more elevators. on the pluses the location is great and staff was doing their best to be helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

robert

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Gianna

Stayed 2 nights in Sep 2025

6/10 Okay

John

Stayed 4 nights in Sep 2025

6/10 Okay

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator never worked but the staff was amazing.
Stayed 3 nights in Sep 2025

6/10 Okay

MUHAMMAD

Travelled with family
Disliked: Amenities, property conditions & facilities
One of the elevator was broken for 3 days of my stay. I have to use stairs to go to my room on 10th floor a few times. I didn’t understand that why they couldn’t repair it for so long.
Stayed 2 nights in Sep 2025

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good i just didnt like area outside of hotel but thats everywhere in new york in that section. Also some staff didnt understand english and couldnt respond to questions when asked,but over all my stay was good. Room was clean and quiet.
Stayed 1 night in Sep 2025

8/10 Good

Jacquelynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome except the elevator situation. We had to walk down from the 26th floor three times during our two night stay. The room was small, but adequate, very clean, with a lovely view. Worth the price, good location if you want the tourist experience, the staff was amazingly patient, helpful, and kind while dealing with the frustrating elevator issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has easy walkable access to all the main areas of Manhattan, if you’re not looking for nothing fancy this is a great choice; clean, safe and the staff was really nice at all times.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dianne

Stayed 3 nights in Sep 2025

8/10 Good

Marangely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que ambos elevadores trabajen al mismo tiempo!!! En la estadía 1 elevador estuvo dañado. Ojo siempre hubo personal trabajando en ello.
Stayed 4 nights in Sep 2025

8/10 Good

SAYIM

Stayed 4 nights in Sep 2025

8/10 Good

Orgil

Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn’t like inside of the hotel. It was too narrow and small otherwise it was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

NYABILONDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were clean and you were given bottles of water and bags of chips at the front desk. Elevators were broken during our stay, it made for long lines in the lobby and half an hour waits to leave your floor. Breakfast is a mess too no where to sit and going back to your room with food was impossible due to the elevator outage.
Stayed 3 nights in Aug 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In General very good. Just problems with elevaror
Stayed 3 nights in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stay was fine, room was fine. Only problem was one of the elevators was out of service which is tough with close to 40 floors on a holiday weekend near Times Square. Lots of time waiting for elevators, haha.
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close to transportation
Stayed 3 nights in Sep 2025

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Joanna

Stayed 5 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff! Clean rooms and close to everything.
Stayed 4 nights in Aug 2025