Skip to main content
Beginning of main content
 New York •1 Room
 New York • 1 Room
Book online or call 1-855-857-9091 Phone Number

Holiday Inn Express New York City Times Square, an IHG Hotel

3-star property
343 W 39th Street, New York, NY 1-855-887-0424
3.4 out of 5
See all 22 travelocity Reviews

"Pretty hotel, friendly staff. The street where it's at was really dirty with hundreds of trash bags right in front of the property. " More

By a verified traveller on Fri 05 Jan 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3-star hotel near Times Square

Manhattan stay

Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Dry cleaning, laundry facilities, and concierge services are also on offer.

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $217* Per night/room 21 Apr. - 22 Apr.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View (High floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express New York City Times Square, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express New York City Times Square, an IHG Hotel

Everyone (13) Family (7)
5 out of 5
Pretty hotel, friendly staff. The street where it's at was really dirty with hundreds of trash bags right in front of the property.

Posted by , from ARECIBO on 5 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2024 by General Manager

Dear MARIBEL RIOS, Please accept our gratitude for reviewing your stay at Holiday Inn Express New York City Times Square. We get great feedback on our location, and we are happy this made your stay even more enjoyable. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. It was a true pleasure to have you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoGeneral Manager

2 out of 5

Posted by on 2 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

6 Jan. 2024 by General Manager

Dear Aida, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Warmest Regards,Laurie MiskoGeneral Manager

5 out of 5
Service was great

Posted by on 28 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2023 by General Manager

Dear Michael, Thank you for the excellent rating and beautiful comments about your time at Holiday Inn Express New York City Times Square. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We appreciate your feedback and look forward to your next visit.Warmest Regards,Laurie MiskoGeneral Manager

5 out of 5
Great check in and great breakfast

Posted by on 28 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2023 by General Manager

Dear Michael, Thank you for the generous review of Holiday Inn Express New York City Times Square. We are delighted that you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. It was a pleasure hosting your visit, and we hope you are already planning another visit our way.Warmest Regards,Laurie MiskoGeneral Manager

5 out of 5

Posted by on 21 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Dec. 2023 by General Manager

Dear Marcela, Thank you for the beautiful rating for Holiday Inn Express New York City Times Square. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest Regards,Laurie MiskoGeneral Manager

2 out of 5
front desk employee was very rude

Posted by on 9 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

10 Sep. 2023 by General Manager

Dear Giacomo, Thank you for posting a review of your recent stay. We are sorry for any service concerns you had with our front desk. We strive not only to meet but to exceed our guests' expectations; therefore, we sincerely regret that this was not your experience. We hope you will give us another chance to deliver the type of visit you should always expect from our hotel. Thank you for staying with us!Warmest Regards,Laurie MiskoGeneral Manager

5 out of 5
If the rooms and elevators were a little updated it would make it perfect like were the personnel, breakfast and location.

Posted by on 18 Jun. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Jun. 2023 by General Manager

Dear Rene, Thank you for choosing Holiday Inn Express New York City Times Square. We enjoyed reading your review! Our associates are dedicated to going the extra mile, and we are pleased they helped make your stay memorable. We also appreciate you mentioning our convenient location and delicious breakfast. That said, we care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. Thank you again for allowing us to be of service, and we look forward to having another opportunity to host you whenever you return to New York.Warmest Regards,Laurie MiskoGeneral Manager

1 out of 5

Posted by on 30 Apr. 2023

Was this review helpful to you?
Comment from Hotel Management

20 May 2023 by Laurie Misko General Manager

Dear Yulia, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Warmest Regards,Laurie MiskoGeneral Manager

5 out of 5
The location was great. The rooms were a bit small. Breakfast was delicious!

Posted by on 4 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

5 Mar. 2023 by General Manager

Dear Diane, Thank you for the generous review of your recent stay at the Holiday Inn Express New York City Times Square! We are pleased you found our location perfect for your plans and that you enjoyed the breakfast we served. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Warmest Regards,Laurie MiskoGeneral Manager

5 out of 5

Posted by on 29 Dec. 2022

Was this review helpful to you?
Comment from Hotel Management

16 Apr. 2023 by General Manager

Dear Se Joon, Thank you for the generous rating of Holiday Inn Express New York City Times Square. We are delighted you enjoyed your stay and hope to see you again soon.Warmest Regards,Laurie Misko,General Manager

About the Holiday Inn Express New York City Times Square, an IHG Hotel

Location 343 W 39th Street, New York, NY 10018

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square, an IHG Hotel. Parking is available for a fee. This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Penn Station (1.4 km / 0.9 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express New York City Times Square, an IHG Hotel offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • HD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel New York City Square Times
  • Holiday Inn Express New York City Times Square
  • Holiday Inn Express New York City Times Square Hotel
  • Holiday Inn Express Times Square Hotel
  • Holiday Inn Express Times Square
  • Inn Express Times Square
  • Holiday Inn Express New York City Times Square
  • Holiday Inn Express New York City Times Square an IHG Hotel
  • "Holiday Inn Express New York City Times Square an IHG Hotel"

You should know

  • Alcohol isn't served at Holiday Inn Express New York City Times Square, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/New-York-Hotels-Holiday-Inn-Express-New-York-City-Times-Square,-an-IHG-Hotel.h2039863-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-Holiday-Inn-Express-New-York-City-Times-Square,-an-IHG-Hotel.h2039863-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/New-York-Hotels-Holiday-Inn-Express-New-York-City-Times-Square,-an-IHG-Hotel.h2039863-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.