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4.6 out of 5

"I rarely write reviews, but Hotel Sofitel exceeded expectations. The room was comfortable and clean, full of extra touches. We’ve stayed in many hotel ... " More

By a verified traveller on Wed 22 Aug 2018

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Hotel Description

Family-friendly 4.5-star hotel near Times Square

City center retreat

Within a 10-minute walk of this Midtown hotel, you'll find Times Square and Bryant Park. New York Public Library and Grand Central Terminal are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. WiFi in public areas is free.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 398 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Other amenities include 24-hour room service, minibars, and pillow menus.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$260* Per night/room 3 Jan. - 4 Jan.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ADA Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite (Separate Living Room,City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Sofitel New York ratings based on 104 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Sofitel New York

Everyone (41) Couples (11) Family (3)
5 out of 5
Overall the place was wonderful - thanks. It would be nice to have access to ice without having to order through room service.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Sofitel New York team

Bonjour, Thank you very much for your candid feedback. Our team is dedicated to your satisfaction and appreciate your insight as to areas for improvement. It is our hope that we may have the opportunity to welcome you back in the future and provide a truly outstanding experience. Warm regards, TT

3 out of 5
I did not like the fact they charged me for a bottle of wine from the mini fridge that I did not take!!!!!!!!!!!!!!!!

Posted by on 22 Oct. 2019

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5 out of 5
Great proximity to the theater district, as well as public transportation, and Times Square. In spite of the midtown location, I didn’t hear any car traffic, or other outside noise.

Posted by on 24 Sep. 2019

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5 out of 5
Amazing hotel, centrally located with outstanding staff.

Posted by on 17 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Sofitel New York team

Bonjour, Thank you very much for sharing this kind feedback. We are very happy you enjoyed our central location and the quality of services. We look forward to welcoming you again very soon. Sincerely, TT

5 out of 5

Posted by on 10 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Sofitel New York team

Bonjour, Thank you for sharing your experience at Sofitel new York. We hope to welcome you back very soon. Warm regards, TT

5 out of 5

Posted by on 4 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Sofitel New York team

Bonjour, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, TT

4 out of 5
Location and service were outstanding! The physical plant is worn in many places...needs refurbishing. TV in room did not work....took a few phone calls and an overnight, with no tv, to repair.

Posted by on 16 Aug. 2019

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5 out of 5
The hotel has Perfect location & perfect service but old. I felt uncomfortable because the mattress was turned off and sounded.

Posted by on 30 Jul. 2019

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5 out of 5
At guest services all staff spoke multiple languages and were very accommodating. Very clean lobby and hotel. Restaurant and Bar available at the lobby.

Posted by on 9 Jul. 2019

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5 out of 5

Posted by on 8 Jul. 2019

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About the Hotel Sofitel New York

Location 45 W 44th St, New York, NY 10036

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Sofitel New York. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 398 guestrooms or units
  • 30 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (12.1 km / 7.5 mi)
  • Train station: New York Grand Central Terminal Station (1 km / 0.6 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Sofitel New York offers 398 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hotel Sofitel New York has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Please note: Maximum occupancy is 2 guests per room. 1 rollaway bed may be available for children ages 12 and younger and must be reserved in advance directly with the hotel. Any reservation with a 3rd guest over 12 years old will be subject to a daily rollaway bed fee. Hotel contact information is provided on the booking confirmation email.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Pets allowed (no fees)
  • Debit cards
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 37 per person (approximately)
  • Valet parking fee: USD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sofitel New York Hotel
  • Hotel Sofitel New York
  • New York Hotel Sofitel
  • Sofitel
  • Sofitel New York
  • New York City Sofitel
  • Sofitel New York City
  • Sofitel New York Hotel New York City
  • Hotel Sofitel New York New York
  • Hotel Sofitel New York Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/New-York-Hotels-Hotel-Sofitel-New-York.h306019-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.