"Staff was fantastic, room was so cozy. Would recommend, would book again. " More

By a verified traveller on Sun 08 Jul 2018

Enter dates to see availability

Hotel Description

Family-friendly 3-star hotel with outdoor pool

In suburbs

Stay at this Grand Island hotel and you'll be within 12 miles (20 km) of Niagara Falls State Park and Fashion Outlets of Niagara Falls. Buffalo State College and Cave of the Winds are also within 12 miles (20 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, balconies

In addition to LCD TVs with digital channels, the 263 guestrooms offer free WiFi and balconies. Other amenities include coffee/tea makers, free bottled water, and hair dryers.

Premium Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$84 per night

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (1 Bedroom)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Hotel Niagara Falls-Grand Island ratings based on 14 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Radisson Hotel Niagara Falls-Grand Island

Everyone (14)
2 out of 5

Very disappointing

Pros: View of the Niagara
Cons: Air conditioning, add refrigerators to rooms, fix phones, fix doors so they open without using brute force.
Location: Great location close to Niagara Falls, and Fort Niagara
The first room had the locks duct taped over so we had to change. This change gave us a room with a door that was nearly impossible to open and air conditioning that did not work. When we attempted to eat at the restaurant we stood around (while wait staff sat at the bar) for 10 minutes were finally seated and left 10 minutes later when no one had bothered to even ask for a drink order. There were Never any dry towels at the pool. All in all very disappointing for a Radisson Hotel.

Posted by on 10 Jul 2018

Was this review helpful to you?
5 out of 5
Staff was fantastic, room was so cozy. Would recommend, would book again.

Posted by , from Pennsylvania on 8 Jul 2018

Was this review helpful to you?
5 out of 5
Everything was wonderful. I rated the condition of the hotel a little lower only because there were some renovations being done during our stay.

Posted by on 1 Jul 2018

Was this review helpful to you?
4 out of 5

Nice and quiet place

Nice staff and very helpful, there were signs saying excuse our dust due to repaired being done, I never once saw anyone working on anything except a light fixture by the front door, so is this just an excuse for the place being dirty , hallways had things torn up and laying places. Our room was nice, but the rest of the hotel wasn't impressive, nice clean pool area.

Posted by on 15 May 2018

Was this review helpful to you?
3 out of 5

Staff was excellent! Room acceptable

Pros: view. friendliness of staff.
Cons: interiors
Location: Close to Niagara falls and right on the river.
The staff of this hotel were extremely friendly, even though i pulled in around midnight. They went out of their way to make me feel like a valued customer. the room itself had a great view (when I woke in the morning), but the interior of the room itself was dated and looked like the few renovations that had taken place were halfway measures. If you are just looking for a place to stay, definitely try this hotel. if you want a little style and shine for your money, you may be disappointed.

Posted by on 29 Jun 2017

Was this review helpful to you?
Comment from Hotel Management

2 Jul 2017 by FOM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us Traveler. I have addressed your comments with our renovations team and we are working diligently to correct any problems that may arise with the renovations. We look forward to your next stay.

3 out of 5

Great pool

The pool is fantastic! Nice and warm! Staff were friendly and great! Overall condition of hotel is run down but we had a great time!

Posted by on 15 Apr 2017

Was this review helpful to you?
1 out of 5

Eeeewwwww

Well, when we booked this room we thought, hmmm, Radisson, probably won't be too bad. Famous last words. Upon pulling up to this rather run down, tired and kinda yucky looking property we immediately noticed that the Radisson sign was nothing more than a banner hung over one of the balconies covering the sign of the former property name. Newly acquired, most likely...updated and newly renovated....definitely not. While the location was not bad, the hotel itself was pretty gross. Our room was located at the end of a long halfway in the basement. The smell of this long corridor was enough to stop you in your tracks. It was as if the dirty carpet under our feet had suffered years of smoke, water damage and general abuse, and rather than replace it, they decided to go absolutely nuts with that potpourri powder that gets left to sit and then vacuumed up. The odor was unbearable. The room was the same. Tired, outdated and just generally pretty dismal. I would expect this from cheap motor inn. But not at a name brand establishment.

Posted by , from Boston on 16 Sep 2016

Was this review helpful to you?
Comment from Hotel Management

20 Sep 2016 by Scott S-GM

Dear Jessica, Thank you for sharing your comments with us after your recent Niagara trip. Please accept my apologies for the condition of your ground floor room and the exterior. We are new to Radisson, hence the temporary sign and looking forward to the upcoming renovations. We hope you will stay with us on your next trip to the area. Cordially, Scott Swagler GM

3 out of 5

Almost great

The facilities are impressive, but not as clean or up to date as would be desirable. The location is an easy drive of about 15 minutes to the American falls. Room was fine, but dated and could have been cleaner, however the linens and bathroom were fine. The indoor pool is massive and the gym well above average size for a hotel, but both pools could have been cleaner. With some TLC it could be a first rate property. The desk staff were very professional. Would consider this location for a future stay

Posted by , from ohii on 21 Jul 2016

Was this review helpful to you?
Comment from Hotel Management

by Scott Swagler

Dear Carl Thank you for taking time to share your comments with us after your stay here in Niagara Falls. We appreciate your comments and discuss them daily with our team members. We recently joined the Radisson family of hotels and are looking forward to the planned renovations so that our facilities also exceed your expectations. We look forward to your return. Cordially, Scott Swagler GM

2 out of 5

Tired Property

Pros: The staff as very pleasant and helpful.
Cons: Needs a major renovation.
Great location but very tired property. Needs a lot of investment to be worth what I paid per night.

Posted by on 2 Jul 2016

Was this review helpful to you?
Comment from Hotel Management

4 Jul 2016 by Scott S

Dear Anonymous Traveler Thank you for sharing your comments with us after your recent trip to Niagara Falls. I am glad that my staff was able to be so helpful during your visit. We are indeed an older property with renovation planned for this Fall and we try to price our accommodations significantly lower than the Falls to reflect the age of our rooms. I do hope you will consider us again on your next trip tot he Falls. Cordially Scott Swagler GM

3 out of 5

Good hotel for the price.

Rooms are a little dated but not bad. Great Staff...

Posted by on 17 Jan 2016

Was this review helpful to you?

About the Radisson Hotel Niagara Falls-Grand Island

Location 100 Whitehaven Rd, Grand Island, NY 14072

Property Features

Radisson Hotel Niagara Falls-Grand Island offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a sauna, and an arcade/game room are also featured at the family-friendly Radisson Hotel Niagara Falls-Grand Island. Self parking is free. This 3-star Grand Island hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 6 levels
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (31.9 km / 19.8 mi)
  • Parking: Free self parking

Room Amenities

Radisson Hotel Niagara Falls-Grand Island offers 263 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Private balcony
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Currents Restaurant - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Currents Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 49 lb

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 30.00 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Niagara Falls-Grand Island

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.