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We much enjoyed our five-night stay at this very modern tourist hotel. Our room was excellent, with comfortable beds, great shower and wi-fi, a refrigerator, and lots of convenient electrical outlets at the beds, desk and elsewhere. Great location, with lots of cafes and restaurants. Lambton Quay shopping district, bus lines and the hillsidecable car are a block away.

Note this property has changed management and name and it’s undergoing remodeling. it’s now called Nesuto. I booked an apartment style room 6 months ago with kitchen and washer/dryer. Was told the Monday before arrival that the room I booked would not be available due to delays on the remodeling work, I would be given a regular hotel room instead. Reservations told me there would be a “common laundry” I could use (being able to do laundry was a factor in why I booked this hotel) but it turned out to be a staff only room with a washer/dryer which was inconvenient. The room I got was ok, but it wasn’t what I had booked - considering I booked so far in advance, it would have been nice to be updated on the room with enough time to change my accommodations. Internet at the facility was pretty slow, and also and the queen bed was really two twin beds put together which is not that comfortable as you can obviously feel the gap.

Spacious and well appointed rooms. Convenient to Auckland CBD.

Clean and convenient location if you’re traveling with many bags and need to sleep.

Hotel room did not feel clean. Area around the hotel is a bit sketchy.

The central location of this hotell makes it a gem.