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Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property
3.5-star adults-only hotel near Mamitas Beach

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Ocean Zen Suites on 5th Avenue - Adults Only

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Beach nearby, white sand, beach towels
Building design
Eco Luxury Queen Suite - Infinity pool 9
Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | Private kitchenette
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | Bathroom

Overview of Ocean Zen Suites on 5th Avenue - Adults Only

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Popular LocationMamitas Beach13 min walk
  • Popular LocationQuinta Avenida15 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Room options

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4

  • 40 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

Pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

  • 36 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

Pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (288)
The price is CA $69
per night
CA $86 total
includes taxes & fees
7 May - 8 May
Sofía by Bunik

About the area

Playa del Carmen

Luis Donaldo Colosio stay.Within a 15-minute walk of this Luis Donaldo Colosio hotel, you'll find Mamitas Beach and Punta Esmeralda Beach. Quinta Avenida and Quinta Alegría Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Mamitas Beach - 13 min walk
  • Punta Esmeralda Beach - 14 min walk
  • Quinta Avenida - 15 min walk
  • Quinta Alegría Shopping Mall - 3 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • Tropical Tacos - 6 min walk
  • La Jungla de la Riviera - 2 min walk
  • Que Huevos - 7 min walk
  • Salento - 11 min walk
  • Quadra Café - 9 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

3.5-star adults-only hotel near Mamitas Beach
As a guest of Ocean Zen Suites on 5th Avenue - Adults Only, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. WiFi and wired Internet are free in public spaces. Ocean Zen Suites on 5th Avenue - Adults Only also features multilingual staff, a garden, and a picnic area.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 9 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2017
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
Ocean Zen Suites on 5th Avenue - Adults Only offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Yard

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Zen Suites on 5th Avenue - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 150 reviews" "
Rating 8 - Good. 38 out of 150 reviews" "
Rating 6 - Okay. 18 out of 150 reviews" "
Rating 4 - Poor. 5 out of 150 reviews" "
Rating 2 - Terrible. 12 out of 150 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

8/10 Good

Francessca

Liked: Staff & service, property conditions & facilities
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Stayed 2 nights in Dec 2023

6/10 Okay

christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Kiara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and plenty of food options close by.

4/10 Poor

Jaime

Disliked: Staff & service
Do not go there Trust me
Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
Stayed 1 night in Oct 2023

2/10 Terrible

Mauricio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
Stayed 8 nights in Sep 2023

10/10 Excellent

HILDA

Stayed 1 night in Jul 2023

8/10 Good

Ute

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
Stayed 2 nights in Jul 2023

10/10 Excellent

Celine

Stayed 7 nights in Mar 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
Stayed 1 night in Jun 2023