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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
4.5-star luxury hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

2 outdoor pools
2 restaurants, breakfast served
Premium Penthouse, 2 Bedrooms | Living area
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(15 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

Interior

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4

View all photos for 1 KING BED DELUXE COURTYARD VIEW

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED DELUXE COURTYARD VIEW

  • Sleeps 2

View all photos for 1 KING BED JUNIOR SUITE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED JUNIOR SUITE

  • Sleeps 4

View all photos for 2 BEDROOM SUITE-1 KING AND 2 QUEEN BEDS

Premium bedding, minibar, in-room safe, individually decorated

2 BEDROOM SUITE-1 KING AND 2 QUEEN BEDS

  • Sleeps 6

View all photos for 1 KING BED MEZZANINE RESIDENCE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED MEZZANINE RESIDENCE

  • Sleeps 4

View all photos for 1 KING BED 1 BEDROOM SUITE WITH TERRACE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED 1 BEDROOM SUITE WITH TERRACE

  • Sleeps 4

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • 53 sq m
  • Sleeps 4

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • 36 sq m
  • Sleeps 2

View all photos for Suite with Partial Sea View

Living room

Suite with Partial Sea View

  • 49 sq m
  • Sleeps 3

View all photos for Suite with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Garden View

  • 90 sq m
  • Sleeps 3

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 96 sq m
  • Sleeps 8

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 48 sq m
  • Sleeps 4

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | View from room

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW

Premium bedding, minibar, in-room safe, individually decorated

2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW

  • Sleeps 6

1 KING BED 1 BEDROOM SUITE PARTIAL OCEAN VIEW

  • Sleeps 4

1KG BED 1 BEDRM SUITE WHRLPL/PARTIAL OCEAN VW

  • Sleeps 4

2BDRM PRESIDENTIAL SUITE W1 KING-2 QUEEN BEDS

  • Sleeps 6

King Mezzanine Room

  • Sleeps 4

2 DOUBLE BEDS DELUXE COURTYARD VIEW

  • Sleeps 4

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About the area

Playa del Carmen

Seaside stay .Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Central Square. Also, Quinta Alegría Shopping Mall is within half a mile (1 km) and Mamitas Beach is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km
  • Mamitas Beach - 3 min drive - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪La Frontera Restaurant Bar - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

4.5-star luxury hotel near Quinta Avenida
The Fives Downtown Hotel - Curio Collection by Hilton offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel - Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Playa del Carmen hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
The Fives Downtown Hotel - Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

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  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $120
CA $153 total
includes taxes & fees
May 1 - May 2
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Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Self parking on site (USD 18 per night)
  • Limited onsite valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 22 for adults and USD 9.50 to 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Shopping
  • Snorkeling

Accessibility

  • Elevator
  • Thin carpet in public areas

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.37 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
  • Self parking fee: USD 18 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

How close is The Fives Downtown Hotel - Curio Collection by Hilton to the airport?

The Fives Downtown Hotel - Curio Collection by Hilton is 21 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on May 7, 2026 start from CA $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fives Downtown Hotel - Curio Collection by Hilton have an airport shuttle?

Airport shuttle services are not available at The Fives Downtown Hotel - Curio Collection by Hilton.

How close is The Fives Downtown Hotel - Curio Collection by Hilton to the beach?

This hotel is a short 3-minute walk from Playa del Carmen Main Beach and 5-minute walk from Playacar Beach. Don't forget your sunscreen!

Does The Fives Downtown Hotel - Curio Collection by Hilton offer free breakfast?

Free breakfast isn’t offered at The Fives Downtown Hotel - Curio Collection by Hilton, but cooked-to-order breakfast is offered for a fee of between USD 19 and 22 for adults, USD 9.5 and 11 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Fives Downtown Hotel - Curio Collection by Hilton?

No, there is no casino at this hotel, but Riviera Gran Casino (7-min walk) is nearby.

What time is check-in at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in costs USD 50 (subject to availability).

Is there free parking at The Fives Downtown Hotel - Curio Collection by Hilton?

This hotel offers free valet parking. Self parking is available for USD 18 per night.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a pool?

The Fives Downtown Hotel - Curio Collection by Hilton features 2 outdoor pools.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant?

There are 2 onsite restaurants, offering options like ocean views, al fresco dining, and brunch.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a spa?

Pamper yourself with a day at The Spa by The Fives, where you can enjoy Swedish massages, mani/pedis, and body treatments.

How close is The Fives Downtown Hotel - Curio Collection by Hilton to downtown Playa del Carmen?

The Fives Downtown Hotel - Curio Collection by Hilton is 0.4 mi away from Playa del Carmen.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 761 reviews
Rating 8 - Good. 179 out of 761 reviews
Rating 6 - Okay. 59 out of 761 reviews
Rating 4 - Poor. 28 out of 761 reviews
Rating 2 - Terrible. 39 out of 761 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

shelagh, Masset

Liked: Cleanliness
Nickel and dime you for everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Cédrick

Stayed 1 night in Jan 2026

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean, the shower water leaks out, had to wait a bit for check in and for spa.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jack August

Love it
Stayed 2 nights in Jan 2026

8/10 Good

Eddy Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Stayed 3 nights in Jan 2026

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, especially if you are wanting to be close to the beach and 5th ave. Beautiful greenery when you walk in (very photo worthy) and the rooftop pool and bar is a great place to take day and chill. Our room was clean everyday and really no complaints! Planning to stay again.
Stayed 6 nights in Dec 2025

6/10 Okay

hongoro

Stayed 1 night in Dec 2025

10/10 Excellent

Wei min

Stayed 1 night in Dec 2025

10/10 Excellent

Abiodun

Stayed 2 nights in Dec 2025

6/10 Okay

Shai Yehuda

Travelled with partner
Liked: Staff & service, amenities
They asked us to pay additional charges and fees even though we already paid in the booking. Took some time but they waived it. Room was moist, humid with no good ventilation. No windows. We asked three times to repair the shower that was leaking outside, no response whatsoever. In the first day 0/2 elevators were working. Rooftop and pool were good. Staff and employees were very nice welcoming and trying to help, then again it didn't really help
Stayed 6 nights in Dec 2025

10/10 Excellent

Jack

Stayed 3 nights in Dec 2025

2/10 Terrible

Michelle, Mississauga

Disliked: Cleanliness, property conditions & facilities
I was denied checkin even though it was fully paid in advance
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities were all top notch!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mecca

Stayed 4 nights in Nov 2025

8/10 Good

April

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
Stayed 7 nights in Nov 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities
I request a full refund. My stay at The Fives was a horrid experience. The environment felt careless and the service fell far below any standard of hospitality. The staff blocked me from receiving my Uber Eats order for no valid reason. The front desk person spoke to me with complete disrespect. The energy of the place felt hostile. I cancelled my extra night because I refused to remain in a space that treats guests this way. I will never return. The Hilton deserves full awareness of how this property represents itself because it damages the reputation of the brand.
Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Great.
Stayed 4 nights in Nov 2025

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
Stayed 3 nights in Nov 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Stayed 1 night in Nov 2025

6/10 Okay

Dawa

Travelled with group
Good staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashton

Stayed 1 night in Nov 2025