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The Reef Playacar Beach Resort & Spa

3.5 star property
3.5-star beachfront resort near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Private beach, white sand, sun loungers, beach umbrellas
Property video
Sauna, body treatments, hot stone massages, deep-tissue massages
View from room
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪3 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪3 min walk‬

Room options

View all photos for Superior Room with 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room with 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(156 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the area

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Mayan Ruins of Playacar and Playacar Beach are also within half a mile (1 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Mayan Ruins of Playacar - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min drive - 1.8 km
  • Playa del Carmen Main Beach - 5 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬13 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪Occidental Allegro - ‬5 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪La Barra Artesanal - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

3.5-star beachfront resort near Playa del Carmen Main Beach
Some rates at The Reef Playacar Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Reef Playacar Beach Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 198 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1998
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Reef Playacar Beach Resort & Spa offers 198 accommodations with safes and hair dryers. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Spa
  • Free WiFi
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The price is CA $250
CA $307 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Playacar Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

How close is The Reef Playacar Beach Resort & Spa to the airport?

The Reef Playacar Beach Resort & Spa is 21.2 mi (279-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on May 31, 2026 start from CA $190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Reef Playacar Beach Resort & Spa have an airport shuttle?

Airport shuttle services are not available at The Reef Playacar Beach Resort & Spa.

How close is The Reef Playacar Beach Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The Reef Playacar Beach Resort & Spa offer free breakfast?

The Reef Playacar Beach Resort & Spa does not offer free breakfast.

Is there a casino at The Reef Playacar Beach Resort & Spa?

No, there is no casino at this resort, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Reef Playacar Beach Resort & Spa?

This resort offers free self parking.

Does The Reef Playacar Beach Resort & Spa have a pool?

The Reef Playacar Beach Resort & Spa features an outdoor pool and a children's pool.

Does The Reef Playacar Beach Resort & Spa have a restaurant?

Yes, there are 3 restaurants on site.

Does The Reef Playacar Beach Resort & Spa have a spa?

Pamper yourself with a day at Ome, where you can enjoy deep-tissue massages, body scrubs, and body treatments.

How close is The Reef Playacar Beach Resort & Spa to downtown Playa del Carmen?

The Reef Playacar Beach Resort & Spa is 1.4 mi away from Playa del Carmen.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
For the amount that you pay, the food was terrible, the constant noise, and the lack of amenities don’t make it worth it. This hotel has not improved since the first time we visited back in 2016.
Stayed 5 nights in Feb 2026

10/10 Excellent

Charlene

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay.
Sunrise what amazing site
Stayed 5 nights in Feb 2026

8/10 Good

Kathy

Stayed 8 nights in Feb 2026

4/10 Poor

Tanner

Stayed 5 nights in Feb 2026

6/10 Okay

Kaci

Stayed 5 nights in Feb 2026

10/10 Excellent

Barbara Pearl

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Went with family. Rooms and resort areas were clean. Food very good, staff friendly and helpful. Love the layout of the resort , easy access to everything.
Stayed 7 nights in Feb 2026

10/10 Excellent

Cristobal

Stayed 4 nights in Nov 2025

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay good food good beach
Stayed 5 nights in Feb 2026

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms, with kind staff. The resort is smaller which makes it less busy and we liked that. The villa’s are surrounded by so much nature it makes a lovely break from the beach & sun, the boardwalks & waterfalls are beautiful-especially at night with all the twinkly lights. Food is pretty good, lots of variety and traditional Mexican options. I’d definitely recommend this resort.
Stayed 7 nights in Feb 2026

10/10 Excellent

Aizon

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Most beautiful resort, very safe secure and clean, the waiters and bartenders were so incredibly friendly and sweet. We would return just for them!
Walkway from the room to the pool, restaurant, and beach
Beach
Pool
Stayed 7 nights in Jan 2026

8/10 Good

Helene

Liked: Cleanliness, amenities, property conditions & facilities
The beach is amazing. Staff is so welcoming. We very much enjoyed the buffet
Stayed 7 nights in Feb 2026

8/10 Good

Denise

Travelled with family
Liked: Cleanliness
Staff very friendly Food ok but a little repeatitive Not enough amenities for people with mobility issues
Stayed 7 nights in Feb 2026

8/10 Good

D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Reef Playacar were exceptional - very friendly, courteous and helpful. Special shout outs to Jesus (front desk), Santos (pool bartender) and Enoy (buffet) who made our trip great!
Stayed 9 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Perfect !
Stayed 6 nights in Jan 2026

6/10 Okay

Christine Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean but basic and dated. Food wasn't the best but ok. Beautiful hotel grounds and beach.
Stayed 7 nights in Jan 2026

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire resort is spotless and very well maintained, including the beach. Staff were friendly and helpful. Only complaint was that coffee/cappucinos in lobby bar was not free, but was in main restaurant which made no sense
Stayed 12 nights in Jan 2026

6/10 Okay

Donna, Regina

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in fellow was friendly. Room/bathroom small but adequate. Beds were rock hard, the worst we've experienced in Mexico. Good a/c and water pressure. You get 6 cans of pop (no beer) in your mini fridge at the beginning of your stay and that's it; if you want more it's 45 pesos (approx $3.50 CAD) per can - a pretty crappy policy for an AI resort. The thatched roof over our balcony kept falling, rendering our balcony dirty, wet and useless 3 days of our 7 day stay. Buffet selection (including salad, fruit and desserts) was quite limited and "hot" items were never more than barely warm. The only actually hot food we had from the buffet were our made to order omelettes. Buffet service was very good. The buffet seating area is pleasant, especially the open air area. The Italian a la carte was quite good; soup was only lukewarm, but entrees were warm. The Mexican a la carte was a fail for all 4 of us. The snack bar selection is very good and, since food is made to order, it was warm. There were sometimes long waits for drinks at the pool bars. The pool areas are nice, but not overly busy. Beach is wide and beautiful. There are some trees, and also umbrellas for shade. You had to be out there really early (by 7 a.m.) to get a decent spot where you wouldn't be constantly chasing shade. The ice cream parlour is in a pretty spot and the ice cream was decent. Check out guy was dismissive, like we were a bother. Caribbean weather is too variable, only 3 nice days. PV it is next year.
Stayed 7 nights in Jan 2026

10/10 Excellent

Corrine Mavis

Liked: Cleanliness
Rooms were nice. Staff was great. Amenities were good. Resort location was great. The only complaint was children playing in the hot tub. They also had drinks in the hot tub along with water toys.
Stayed 14 nights in Jan 2026

10/10 Excellent

FREDERICK

Stayed 3 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort was wonderful, beautiful and made us feel like family. The staff were all friendly and helpful. Rooms lovely, food amazing. Will definitely go again.
Main Pool
Swim up bar at night
Sitting area
Stayed 9 nights in Jan 2026

10/10 Excellent

dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit and can’t wait to come back!
Stayed 7 nights in Jan 2026

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the jungle setting to the grounds, the beds were very comfortable, the buffet food was very good and varied pretty well every day. Excellent pools and access to the beach. Super friendly staff everywhere.
Stayed 6 nights in Jan 2026

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mne ponravilos' to chto territoriya etogo otelya pokhozha na park. Tut mnogo derev'yev i drugikh rasteniy. Ty kak budto by nakhodish'sya v dzhunglyakh. Turisty vsegda idut v teni derev'yev, a ne pod palyashchim solntsem. Vtoroye preimushchestvo - eto nedol'shaya territoriya. Idti do plyazha dlizko. Udobno to, chto bufet, basseyny i plyazh nakhodyatsya ryadom. Show more 331 I liked that the hotel grounds resembled a park. There are many trees and other plants. It feels like you're in a jungle. Tourists can always walk in the shade of the trees, not under the scorching sun. The second advantage is the relatively small area. It's a short walk to the beach. It's convenient that the buffet, pools, and beach are all close together.
Stayed 7 nights in Jan 2026

8/10 Good

Paula Marie

Liked: Amenities, property conditions & facilities
The staff were very friendly. The food was ok.
Stayed 6 nights in Jan 2026

10/10 Excellent

Austin

Stayed 4 nights in Jan 2026

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