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White Sand Playa

Property class: 2.5
Hotel near Quinta Avenida in Playa del Carmen

Choose dates to view prices

Photo gallery for White Sand Playa

A corridor with a bench, a staircase, and a railing.
A reception area with a wooden bench, a wall-mounted logo, and various promotional items on a shelf.
A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.
An outdoor seating area with wooden tables and chairs, a covered section with hanging lights, and a bamboo fence in the background.
A building with a wooden facade, a metal fence, and a sign that reads "White Sands Playa del Carmen."

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av 10 norte Mz 5 LT 7, 2, Centro, Playa del Carmen, QROO, 77711
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪11 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with two single beds, a larger double bed, a small table, and a chair.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Suite

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Classic Double or Twin Room

A modern hotel room with a large bed, a bedside table, a mirror, and a wooden floor.

Classic Double or Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Chabad Playa del Carmen and 3D Museum of Wonders are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mercado 174 - ‬2 min walk
  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Las Quecas - ‬2 min walk
  • ‪Burro Playero - ‬1 min walk

About this property

White Sand Playa

Hotel near Quinta Avenida in Playa del Carmen
White Sand Playa offers its guests local meal delivery service. Public spaces have free WiFi. You can unwind with a drink at one of the 2 beach bars. You'll have access to the outdoor pool at a partner property.

This Playa del Carmen hotel is smoke free.

  • 14 guestrooms or units
  • 2 bars on the beach
  • Front desk (24 hours)
  • No smoking on site
White Sand Playa offers 14 air-conditioned accommodations with safes and blackout drapes/curtains. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 beach bars

Things to do

  • Outdoor pool (guest access)

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 250 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

White Sand Playa Hotel
White Sand Playa Playa del Carmen
White Sand Playa Hotel Playa del Carmen

Frequently asked questions

How close is White Sand Playa to the airport?

White Sand Playa is 21.6 mi (278-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at White Sand Playa?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at White Sand Playa on Oct 25, 2026 start from CA $43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does White Sand Playa have an airport shuttle?

Airport shuttle services are not available at White Sand Playa.

How close is White Sand Playa to the beach?

This hotel is a short 6-minute walk from Playa del Carmen Main Beach and 8-minute walk from Playacar Beach. Don't forget your sunscreen!

Does White Sand Playa offer free breakfast?

White Sand Playa does not offer free breakfast.

Is there a casino at White Sand Playa?

No, there is no casino at this hotel, but Riviera Gran Casino (4-min walk) is nearby.

What time is check-in at White Sand Playa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at White Sand Playa?

Free parking is not available at this hotel.

Does White Sand Playa have a pool?

White Sand Playa features outdoor pool access.

Does White Sand Playa have a spa?

There are no spa services available at this hotel.

How close is White Sand Playa to downtown Playa del Carmen?

White Sand Playa is 1.5 mi away from Playa del Carmen.

White Sand Playa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 48 reviews
Rating 8 - Good. 11 out of 48 reviews
Rating 6 - Okay. 6 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Good place
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean, air condition was working perfectly, the hotel is in a great location , one block away from everything also not as loud as the main attractions area. Walking distance to the Ado Bus station and the beach, overall it was a pleasant stay for me.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Yes cleaned every 2 days. Very nice people
Stayed 28 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Feel like a hostel. They close at night. So make plans to check in before then.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Location is convenient near lots of shops and restaurants. We walked here from the ferry. It was raining and there was a small leak above one of the beds. The staff provided us with an additional room because we were a family of 6 and there were no other rooms available that could fit us. The doors don't have a good seal when closed so you could hear everything happening outside. It was fine for a one night stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lower level rooms have poor ventilation. Otherwise a good stay.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Room was clean and good condition but they don t provide any kind of fridge not even in the reception plus tissue paper is a jock or soape , they don t provided , that for a hotel is to much , even a motel provide that or a hostal . The lady in the evning really nice and attentative
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
If you’re planning to stay out most of the time and just need a place to sleep this place is good. Walking distance to ADO station, ferry to Cozumel, the strip (Quinta Avenida i think its called) and beaches. Wifi strength may very depending on the room location, the TV has netflix and youtube but can be slow. I think this hotel is partnered with a neighbouring hotel which gives you access to their hot tub but not sure due to the language barrier and we didn’t check it out. The room has a slight weird wood smell but it didn’t bother me. Overall its enough just for a place to sleep after a day of exploring other activities
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
The room was not as shown or described. Rusted shower pipes with rust coming out with water when started. Leaking bathroom sink and water pipes. Only ready it wasn’t completely terrible was because the beds were clean. Le
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Room was not as picture really dirty bathroom feel like they have bed bugs I was itchy all night couldn’t sleep and still staff say if you dirty towels or bed covers extra charge I didn’t even want to shower their ewww towels were so old n rusty yous need bed sheets and towels come
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent location, right in the action, a block to 5th ave and tons of restaurants and bars. Only a few rooms in the hotel have been renovated to look like the pictures, mine was not, looked like it was renovated in 1970, but it was clean, no mold, no bugs. Bed was firm but comfortable, smart tv and good A/C. Big issue for me was no mini fridge. Ivan the manager was awesome, very helpful and kind. Come to party or bring earplugs, the nightclub next door gets going around 1130pm and runs until 6am, fortunately they don’t have big bass subs so earplugs actually work
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Todo bien con eso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrica, cerca de la playa y de la quinta avenida, personal amable,en la esquina hay un Oxxo y muchos lugares con venta de comida a precios razonables.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Chingona la ubicación
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba cerca a una cuadra de la 5 av. el corazón de la ciudad!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
très bien placé, pas cher, bonne climatisation. Pour le reste, salle de bain vétuste, toilette immonde, très bruyant. Pas cher, mais ils m ont débité plus que prevu sur ma carte bancaire alors que je devais payer sur place
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Las habitaciones con mejor mantenimiento
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue grandioso Y muy cómodo a nuestras nececidades
Stayed 5 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Habitación descuidada. MUCHO RUIDO DE UN ANTRO. NO DEJABA DORMIR.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Tres bon rapport qualite prix
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo muy limpia la habitación y el servicio pero no me aceptaron 2 tarjetas de crédito diferentes, no si es por no aceptar el cargo con tarjeta o no le querían dar solución a su terminal.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente trato siempre muy amables! Excelente ubicación, a un costado de un estacionamiento público A una cuadra de la quinta avenida La habitación muy bien Comida oxxos farmacia todo a la mano El único detalle fue que está enseguida de un hostal y es un poco ruidoso pero nada que no se pueda tolerar Recomiendo totalmente este hotel
Stayed 1 night in Dec 2025

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