Jamaica Palace Hotel

3.5 star property
3.5-star hotel near Trident Castle

Choose dates to view prices

Photo gallery for Jamaica Palace Hotel

Food and drink
Exterior
Superior Room, 2 Double Beds
Free daily local cuisine breakfast
Lobby
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Williamsfield, Port Antonio, Portland
  • Popular LocationTrident Castle9 min walk
  • Popular LocationFrenchman's Cove Beach9 min drive
  • Popular LocationBlue Lagoon10 min drive

Room options

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Port Antonio

Oceanside stay.At this Port Antonio hotel, you'll be within half a mile (1 km) of Trident Castle and 3 miles (5 km) of Blue Lagoon. Also, Folly Ruins is within 3 miles (5 km) and Rio Grande is within 6 miles (10 km).

What's nearby

  • Trident Castle - 9 min walk
  • Rio Grande - 7 min drive
  • Frenchman's Cove Beach - 9 min drive
  • Blue Lagoon - 10 min drive
  • Winnifred Beach - 22 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪juici Patties - ‬10 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪KFC - ‬8 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive
  • ‪Roots 21 - ‬9 min drive

About this property

Jamaica Palace Hotel

3.5-star hotel near Trident Castle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Jamaica Palace Hotel. Free self parking is available.

This 3.5-star Port Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 3 buildings
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Outdoor space

  • Patio
  • Yard

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jamaica Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Jamaica Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 78 out of 175 reviews" "
Rating 8 - Good. 57 out of 175 reviews" "
Rating 6 - Okay. 16 out of 175 reviews" "
Rating 4 - Poor. 9 out of 175 reviews" "
Rating 2 - Terrible. 15 out of 175 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is breathtaking, scenery beautiful.definitely will return..
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the property, how well kept and updated the property is and how polite and helpful the staff is.
Stayed 7 nights in Feb 2024

2/10 Terrible

Sulochana

Liked: Staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Jamaican breakfast was excellent and Christine and Yanique provided the best service you could have possibly asked for. The staff at Jamaica Palace took care of me and the family. We could not have asked for a better place to stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay at the Jamaica Palace in Portland. While the property is spectacular the gems of Jamaica Palace are the staff. Simone, Christine, Yanique and all the others whose names I did not get. You are all the benchmark of great service. Thank you for the experience.
Stayed 7 nights in Feb 2024

8/10 Good

Dwayne

Travelled with partner, Travelled with group
Love the property the staffs was welcoming we love it there and will me going back
Stayed 1 night in Feb 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service
The room was unique (56), it was evident much thought was placed into the design and layout. The lobby area was absolutely beautiful with all the art.
Stayed 1 night in Feb 2024

10/10 Excellent

ERROL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and staff
Stayed 4 nights in Jan 2024

10/10 Excellent

ERROL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024