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"A beautiful historic hotel beautiful restored. The room was comfortable and spacious. While the bathroom was small there was plenty of surface space which can sometimes be overlooked in hotel rooms. There is a fantastic restaurant, Toulouse, across the street the offers brunch and late night dining even on week days. The absolute best part though was the wonderful, friendly staff. The gentleman who works as doorman, valet, bell hop was a throwback to a time of gentile hospitality that really completed the historic vibes. I’d go again just for him!"

"This was our second stay. Very clean, convenient and staffs are great. "

"Great little hotel, elevator is slow though so don’t be in a rush."

"Front desk was helpful and the location is great for touring downtown Seattle!"

"No fridge or microwave in room "

"To Marriott Customer Care, I am writing to formally escalate a complaint regarding my recent stay at the Four Points Sheraton in Seattle, Washington. I am a Marriott Gold member and the experience I had — and that my family was subjected to — was completely unacceptable. Three issues occurred during this stay: 1. CHECK-IN POLICY: I was denied check-in past 11 PM, an unusually early cutoff that required my sister to place her card on file as a workaround. 2. BILLING ERROR: Upon checkout, charges were incorrectly split between cards. The full balance was supposed to be charged to my card. This was a hotel-side error. 3. MANAGER MISCONDUCT: When my sister attempted to resolve the billing issue within ten minutes of checkout, the night manager was rude, dismissive, and repeatedly referred to me as 'some man' despite being clearly told I was her brother. When her fiancé joined the conversation to help, the manager continued to be disrespectful and showed no willingness to correct what is a routine billing adjustment. As a loyal Bonvoy member who has consistently chosen Marriott because I genuinely love the experience your properties provide, I am deeply and personally disappointed by the way myself and my family were treated during this stay. This was not a minor inconvenience — this was a failure at every level of service, from check-in to checkout to how your staff spoke about and to my family members. I have built a following of over 6,000 engaged followers across social "