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Red Roof Inn Syracuse

2.0 star property
Syracuse guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Red Roof Inn Syracuse

Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Combined shower/tub, hair dryer, towels
Coffee shop

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
6614 North Thompson Road, Syracuse, NY, 13206
  • Destiny USA
    ‪8 min drive‬
  • Syracuse University
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Syracuse

Near the airport.At this Syracuse hotel, you'll be within half a mile (1 km) of Brooklawn Golf Course and 3 miles (5 km) of Palace Theater. Syracuse University and Le Moyne College are also within 6 miles (10 km).

What's nearby

  • Destiny USA - 8 min drive - 9.7 km
  • Syracuse University - 9 min drive - 8.6 km
  • Landmark Theatre - 10 min drive - 11.1 km
  • Armory Square - 10 min drive - 11.1 km
  • JMA Wireless Dome - 10 min drive - 9.3 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Cardinal Health - ‬2 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Bull & Bear Roadhouse - ‬3 min drive
  • ‪Burger King - ‬2 min drive

About this property

Red Roof Inn Syracuse

Syracuse guestrooms with free WiFi
There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Red Roof Inn Syracuse also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.

This Syracuse hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Built in 1987
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.6
Rating 10 - Excellent. 171 out of 1004 reviews
Rating 8 - Good. 187 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 174 out of 1004 reviews
Rating 2 - Terrible. 301 out of 1004 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karena

Great
Stayed 1 night in Jun 2025

2/10 Terrible

Jonah

Stayed 1 night in May 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

Scott

Stayed 1 night in Jun 2025

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Never will go there again they have roaches. Left early because of it.
Stayed 1 night in Jun 2025

8/10 Good

Nabila

Stayed 1 night in Jun 2025

8/10 Good

Michele E., St Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good for getting off the road and travel portable
Stayed 1 night in May 2025

2/10 Terrible

David, Constantia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for the room size the staff was a knowledgeable made you sign a form so you don't smoke cigarettes we left early in fact we were only there an hour and left
Stayed 1 night in May 2025

10/10 Excellent

Alan

Stayed 2 nights in May 2025

4/10 Poor

Peggy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Door swipe didn’t work. Had to go to desk 3 times because I was locked out. Toilet flush VERY weak. Floor was sticky. No hand soap.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Stayed 3 nights in May 2025

6/10 Okay

Sharon

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was clean. Amenities were on the basic side. Facilities in need of upgrade. Peeling frame around door. Soap, shampoo, lotion in dispensers on wall. Had to ask for towels after housekeeping had “serviced” the room - which was basically remaking the bed and taking used towels.
Stayed 3 nights in May 2025

2/10 Terrible

Lourdes

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No soap and one room had roaches hair dryer did not work, pain peeling from ceiling in room.
Stayed 1 night in May 2025

4/10 Poor

Bethzaida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so great

The key did not work. When someone came they had to use a master. Once in the room, it had an awful smell. We were moved to another room where the fridge didn’t work, the water system was wrong, the tub was backed up.
Stayed 1 night in May 2025

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience.

Looks nothing like the pictures online. No screens in the windows. Two towels, air didn’t work. No remote for the tv… I could go on and on. We left at 1:00am
Stayed 3 nights in May 2025

2/10 Terrible

Todd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property has gone fins hill progressively over the last few years . Had often stayed here in the past and it has never been so disgusting !
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Stayed 2 nights in Apr 2025

8/10 Good

karl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was fine but they didn’t have any soap for the sink.
Stayed 1 night in Apr 2025

6/10 Okay

Edward

Liked: Staff & service
The service was very pleasant and the price was good. There are a number of convenient restaurants and stores nearby.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Amenities
Staff was very unfriendly and made us feel unwelcome. Many issues with the property, room had an exposed outlet, card readers on doors wouldn’t work half the time or the door would get stuck in the jam if the card reader did work. There is no working phone in the office so there is no way to get in touch with the property unless you physically show up to the property and speak to someone in person. Nothing about this property is guest friendly, it is like they want to provide the least amount of amenities and security for guests while making sure they get every penny. Our room keys were deactivated more than once causing us to have to go to the office to get them reactivated. Would not recommend staying here unless in a state of desperation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmel Ann

Considering that I spent five nights there with a dog, I found the staff wonderfully accommodating. Little problems were addressed immediately, I had all the amenities I needed and had a comfortable, quiet stay.
Stayed 1 night in Apr 2025

6/10 Okay

Harry

Stayed 1 night in Apr 2025

2/10 Terrible

Briana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible.

Bugs, stained tub, used toilet paper roll when we first checked in, broken toilet bowl, fridge wasn’t working, someone tried to come into our room in the middle of the night.. awesome 👍
Stayed 2 nights in Apr 2025

2/10 Terrible

Joseph, Columbus

Disliked: Cleanliness, property conditions & facilities
Bed bugs. Front staff said first two floors were "closed for renovation." There were no construction trucks. The lot was nearly empty. The allergic reaction I am having right now indicates an advanced infestation. It is just not worth it.
Stayed 1 night in Apr 2025

2/10 Terrible

NABILA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved my booking and when i arrived they informed me that the system was down and i cant check in..they told me that I would not get charged but its been 4 days now and ive been charged with no response from them.
Stayed 1 night in Mar 2025