6/10 Okay
Joan
Travelled with partner
11 Feb 2024
Disliked: Staff & service, property conditions & facilities
The first room we were assigned had bypass closet doors that were off the track and the HVAC would not even come on. The second room had working closet doors and functional HVAC but no hair dryer, though one was provided later. There was a gaping space in the corner of the room where an easy chair should have been, so we borrowed a chair from the dining area so that one of us could use it and the other, the desk chair. There were cobwebs in the corners of the room and mold around the bottom of the tub. Room was minimally stocked with two bath towels, two washcloths, and only one hand hand towel. Breakfast was on the low side of adequate, but no yogurt, only white bread for toast, no decaf coffee, and warmish water in the hot water carafe. There was no attendant assigned to the breakfast area -- only the desk clerk trying to do two jobs. On the positive side, parking was convenient, it was easy to get in and out of the hotel parking lot to a main road, there was plenty of hot water, and the bed was comfortable. This hotel was selected because of the 8.6 'very good' rating, but we felt that the hotel deserved a rating of 6 at best.
Joan
Stayed 2 nights in Feb 2024