Best Western Crown Inn & Suites

2.5 star property
Enjoy the indoor pool at this Batavia hotel

Choose dates to view prices

Photo gallery for Best Western Crown Inn & Suites

Lobby
Lobby sitting area
Free daily full breakfast
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Batavia Downs Casino
    ‪16 min walk‬
  • United Memorial Medical Center
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Batavia

In Batavia .You'll find Palm Island Indoor Waterpark and Batavia Downs Casino within a 15-minute walk of this Batavia hotel. Centennial Park and Holland Land Office Museum are also within 2 miles (3 km).

What's nearby

  • Palm Island Indoor Waterpark - 3 min walk - 0.3 km
  • Batavia Downs Casino - 16 min walk - 1.4 km
  • United Memorial Medical Center - 4 min drive - 2.9 km
  • Rochester Regional Health - 4 min drive - 2.9 km
  • Horseshoe Lake - 9 min drive - 12.1 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬15 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Crown Inn & Suites

Enjoy the indoor pool at this Batavia hotel
Best Western Crown Inn & Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Crown Inn & Suites also features a vending machine, coffee/tea in a common area, and express check-out. Free self parking is available.

This Batavia hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Reviews

Best Western Crown Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 1007 reviews
Rating 8 - Good. 325 out of 1007 reviews
Rating 6 - Okay. 150 out of 1007 reviews
Rating 4 - Poor. 99 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

Reviews

6/10 Okay

Jena-Lynn

Stayed 1 night in Jun 2025

4/10 Poor

JaLayne

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Check in was normal - but pool and spa out of service. I asked for a discount, the desk attendant said talk to manager in the morning. When checking out - i asked about a discount because of the pool she said no. There was no “management” on site. Kinda disappointed with that. When i asked about sending out “outgoing mail” she told me to go put it in the mailbox at the next door hotel. Um no. Room was nice, but pillows were small, square shaped. Beds comfortable but noisy getting in and out. (Sounds like tin cans) Shower had a slimy floor. Elderly beware. Hotel Room door, had to shove or really pull the door closed. Breakfast- they have daily specials written on a board- that was nice - Friday - scrambled eggs and sausage, oatmeal, waffles, hard eggs , cereal. Bagels/toast jelly cream cheese, coffee juices.. so that was nice. So other than the “attitude” I would say good stay, be careful in the shower.
Stayed 1 night in Jun 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good. The breakfast that was included had many choices and was good as well.
Stayed 1 night in Jun 2025

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities
Excellent Staff. King Suite is awesome; a ton of space. I'll let you know how breakfast is tomorrow
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 3 nights in May 2025

8/10 Good

Sister Shirley Anne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel! Comfortable beds, clean nice size rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Beck

Stayed 1 night in Jun 2025

6/10 Okay

Bill

Stayed 4 nights in May 2025

8/10 Good

polly

Travelled with family
Liked: Cleanliness, amenities
This was as always good for the price, room only had two towels but slept 4. Freezer was leaking into fridge. Kitchen area had good food but no one to clean up the disaster that some lady and her two kids made all over the food area!
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 4 nights in May 2025

6/10 Okay

ALLEN

Stayed 1 night in May 2025

10/10 Excellent

billie, Millerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ended up staying here after the first hotel i was supposed to stay at was disgusting
Stayed 1 night in May 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

The room was great and the breakfast in morning was great
Stayed 1 night in May 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what should be expected.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally unknown area, however everything is proximity. My guess worked.
Stayed 1 night in Apr 2025

8/10 Good

Dominick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stop on way to vacation

It was great place was nice only down fall was pool was out of service for being painted which wasn’t said when I booked it so my kids were disappointed but all and all place was great
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
There wasn't much control over the heat/ventalation. The curtains captured much of the heat as there no way to hold them away from vent (I ended up putting the empty ice cube box next to itto push the curtain against window).
Stayed 1 night in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the front desk staff were very helpful. breakfast was very good. The room was clean and tidy. It was. very nice stay .
Stayed 1 night in Apr 2025

8/10 Good

VINCENT, CLIFTON HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ralph

Stayed 1 night in Mar 2025