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4.4 out of 5

"Great location for dining and shows. " More

By a verified traveller on Sun 28 Jan 2024

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Hotel Description

Hotel near Boston Common in Boston

Heart of Boston

Within a 15-minute walk of this Downtown Boston hotel, you'll find Boston Common and Faneuil Hall Marketplace. Boston Harbor and New England Aquarium are also within 2 miles (3 km).

Dining, health club

This hotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. Valet parking, a 24-hour business center, and a coffee shop are also offered.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $270* Per night/room 31 Mar. - 1 Apr.

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Boston ratings based on 34 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Boston

Everyone (14) Couples (7) Family (12)
4 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Hyatt Regency Boston

Thank you Stephanie for your feedback ! We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

5 out of 5
Great location for dining and shows.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

12 Feb. 2024 by Hyatt Regency Boston

Thank you Geola for your feedback ! We are glad to hear that you liked our location for your pre-show stay and dinner. We hope that you enjoyed the Opera ! We look forward to welcome you back again soon.

5 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

12 Feb. 2024 by Hyatt Regency Boston

Thank you Diana for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

4 out of 5

Posted by on 2 Aug. 2023

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Comment from Hotel Management

23 Aug. 2023 by Hyatt Regency Boston

Thank you Albert for your feedback ! We are glad to see that you enjoyed your stay with us ! We hope to welcome you back again soon !

4 out of 5
Great location. Many, many sights are within easy walking distance. Staff from front desk, concierge, porters, cleaning people, and restaurant staff was outstanding. Small nits were complimentary water (with fruit) in lobby was empty half the time (but delicious when filled), and a wake-up call we requested one day was never received.

Posted by on 9 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Hyatt Regency Boston

Thank you William for your amazing feedback ! We are very glad to hear that you enjoyed your stay with us ! We have passed your comments to the team and they were very grateful to hear them ! We are sorry about the wake-up call , we will ensure it won't happen again ! We hope to welcome you back again soon !

3 out of 5

Posted by on 3 Apr. 2023

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Comment from Hotel Management

27 Apr. 2023 by Hyatt Regency Boston

Thank you George for your feedback. We hope that you enjoyed your stay with us and we look forward to welcome you back again soon !

3 out of 5
The free clam chowder at dinner (given at checkin) was a nice touch although it's the only service used under the $30 resort fee! We should have asked for an accessible room since my wife used a wheelchair that had to be folded to get into the room. No handles in bathroom.

Posted by , from LEOMINSTER on 1 Mar. 2023

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Comment from Hotel Management

6 Mar. 2023 by Hyatt Regency Boston

Thank you Dan for your feedback. We are happy to hear that you enjoyed our award winning clam chowder. We are sorry for the inconveniences you faced with your room and the trouble encountered with the bathroom. We will pass your comments on to the appropriate colleagues and will ensure it won't happen again.

3 out of 5
The beds were a bit uncomfortable. There were more hidden fees than expected, thought I had paid for everything through Travelocity app and then was hit with a bill. Not great.

Posted by on 20 Feb. 2023

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Comment from Hotel Management

21 Feb. 2023 by Hyatt Regency Boston

Thank you Marie for your feedback. We are sorry for the inconveniences you faced. We have no hidden fees, when you book via Travelocity, it's mentioned on the price details that the fees are payable at property. We are sorry if it was not clear on the app.

5 out of 5
No comment

Posted by on 3 Oct. 2022

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Comment from Hotel Management

7 Oct. 2022 by Hyatt Regency Boston

Thank you Lelan for your feedback! We hope you enjoyed your stay with us ! We look forward to welcome you back again soon !

5 out of 5

Posted by on 17 Sep. 2022

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 29999 square feet (2787 square meters) and includes conference space. A health club, tour/ticket assistance, and multilingual staff are also featured at Hyatt Regency Boston. For a fee, parking is available. This Boston hotel is smoke free.

  • 1 building
  • 502 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Back Bay Station (2.1 km / 1.3 mi)
  • Metro station: Chinatown Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Boston offers 502 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Avenue One Express Lounge - Onsite lobby lounge.

Avenue One Restaurant - This restaurant serves breakfast and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015630350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • State tax ID - C0015630350
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11–18 per person
  • Self parking fee: USD 41.00 per night
  • Valet parking fee: USD 58 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hyatt
  • Boston Hyatt Regency
  • Boston Regency
  • Boston Regency Hyatt
  • Hyatt Boston
  • Hyatt Boston Regency
  • Hyatt Regency Boston
  • Hyatt Regency Hotel Boston
  • Regency Boston
  • Regency Hyatt Boston
  • Hyatt Regency Boston Hotel Boston
  • Hyatt Regency Boston Hotel
  • Hyatt Hotel Boston
  • Boston Hyatt Harborside
  • Hyatt Regency Boston Hotel
  • Hyatt Regency Boston Boston
  • Hyatt Regency Boston Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.