AVA Resort Cancun - All Inclusive

5.0 star property
5-star beachfront resort near Riviera Cancun Golf Resort

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Room, 2 Queen Beds, Oceanfront
View from room
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 123 sq m
  • Sleeps 4
  • 2 King Beds

F&F Sundeck Suite

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

Suite, Oceanfront (F&F)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Room, Oceanfront (Couples)

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Oceanfront King Accesible

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 166 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(49 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 168 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Double Room Deluxe with Sea View

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • Sleeps 4

Quadruple Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4

Double Suite Superior with Sea View

  • 46 sq m
  • Sleeps 2

Double Suite Superior with Sea View

  • 55 sq m
  • Sleeps 2

Family Suite -5 guests- Superior with Sea View

  • 57 sq m
  • Sleeps 5

Family Suite -5 guests- Superior with Sea View

  • 59 sq m
  • Sleeps 5

Double Suite Luxury with Sea View

  • 84 sq m
  • Sleeps 2

Family Suite -6 guests- Luxury with Sea View

  • 127 sq m
  • Sleeps 6

Quadruple Suite Luxury with Sea View

  • 124 sq m
  • Sleeps 4

Family Suite -6 guests- Luxury with Sea View

  • 124 sq m
  • Sleeps 6

Family Suite -8 guests- Luxury with Sea View

  • 167 sq m
  • Sleeps 8

Family Room -8 guests- Luxury with Sea View

  • 167 sq m
  • Sleeps 12

Family Room -6 guests- Luxury with Sea View

  • 155 sq m
  • Sleeps 6

Family Suite -6 guests- Luxury with Sea View

  • 170 sq m
  • Sleeps 6

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About the area

Cancun

Beachfront retreat .At this Cancun resort, you'll be within 3 miles (5 km) of Riviera Cancun Golf Resort and 6 miles (10 km) of Delfines Beach. Moon Palace Golf Club is within 9 miles (15 km) and La Isla Shopping Mall is within 12 miles (20 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Riviera Cancun Golf Resort - 17 min walk - 1.5 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4 min drive - 1.5 km
  • Playa Coral - 6 min drive - 2.2 km
  • Moon Palace Golf Club - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Copal - ‬1 min walk
  • ‪Grand Lobby Bar - ‬18 min drive
  • ‪Digit Bar - ‬2 min walk
  • ‪At Kita - ‬1 min walk
  • ‪Lobby Bar - ‬19 min drive

About this property

AVA Resort Cancun - All Inclusive

5-star beachfront resort near Riviera Cancun Golf Resort
Some rates at AVA Resort Cancun - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of AVA Resort Cancun - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness center are also featured at the luxury AVA Resort Cancun - All Inclusive. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun resort.

  • 1622 guestrooms or units
  • 9 levels
  • 2 buildings
  • 14 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
AVA Resort Cancun - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping mall

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 65-inch LED TV with cable channels
  • Pay movies
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AVA Resort Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-004237/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 879 reviews
Rating 8 - Good. 160 out of 879 reviews
Rating 6 - Okay. 103 out of 879 reviews
Rating 4 - Poor. 47 out of 879 reviews
Rating 2 - Terrible. 63 out of 879 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Farooq

Stayed 7 nights in Dec 2025

6/10 Okay

Jose Humberto, Santa ana

Travelled with family and small children
Liked: Amenities
The resort itself is gorgeous, with lovely surroundings and well-kept facilities, but unfortunately the service really let the experience down. Staff often seemed overwhelmed or uninterested, and several requests took far longer than they should have—or were forgotten entirely. Communication felt disorganized, and the level of attentiveness didn’t match what you’d expect from a resort at this price. It’s a shame, because the property has a lot of potential. With better training and more consistent customer service, it could be a fantastic stay. Until then, it’s hard to fully recommend unless you value the location far more than the service.
Stayed 7 nights in Nov 2025

8/10 Good

Carlicia, Riverside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful one of the most aesthetically pleasing that I’ve stayed at. However, the food at the restaurants came out cold and was very bland and mid. Same thing with the food at the buffet, room service and pool side service. Overall, the food at the resort was underwhelming, a lot of fancy options that didn’t hit home. There also needs to be louder music at the adult only pool to create a better vibe with a more curated playlist to cater to the adult crowd. There also should be music playing at the bars on the inside of the resort also. Lastly, there needs to be more interactive activities at night catered to adults that last longer than 30 minutes.
Stayed 5 nights in Nov 2025

10/10 Excellent

Latia

Stayed 4 nights in Nov 2025

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has pretty much everything you need and may want. Clean, spacious, on the water, multiple options for food, drinks, and play. Top tier and a wonderful experience especially Jack from vacation makers. He speaks 4 languages fluently. I definitely will be back
Stayed 4 nights in Nov 2025

8/10 Good

Shonelle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Different food options and scenery
Stayed 4 nights in Nov 2025

8/10 Good

Alejandra, san pedro

Stayed 7 nights in Oct 2025

2/10 Terrible

Qiang

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A terrible experience—losing money in the hotel, right in the massage and changing area.
Stayed 7 nights in Sep 2025

10/10 Excellent

Donna Simona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, the view gorgeous and the balconey is a good size. The food is delicious and all inclusive. Be sure to make reservations for the restaurants daily during your stay including the restaurant's signature drinks. Some of the activities at the resort require an additional fee, but there are still free activities that you can definitely take advantage of. The shows are different daily and entertaining. This is a great option for all ages! The staff are pleasant, inviting and professional. Special shout out to Edgar and MX waiter Roberto!
Stayed 5 nights in Nov 2025

10/10 Excellent

Orelvis

Stayed 7 nights in Nov 2025

8/10 Good

Yi Jun

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Restaurant staffs were amazing
Stayed 4 nights in Nov 2025

10/10 Excellent

Charlene

Stayed 5 nights in Nov 2025

6/10 Okay

Marwan El

Liked: Cleanliness, amenities, property conditions & facilities
The beach is terrible.
Stayed 4 nights in Nov 2025

8/10 Good

Irene, Ho-Ho-Kus

Stayed 3 nights in Nov 2025

10/10 Excellent

Makiyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 7 nights in Nov 2025

4/10 Poor

Shanta, FLUSHING

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

minh

Stayed 4 nights in Nov 2025

6/10 Okay

ANNALIE

Stayed 4 nights in Oct 2025

2/10 Terrible

Keira

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I arrived at 4:40 pm and I was told that Expedia has a private check-in process We wait for the Ava Rep to take us to the private check-in. She takes us over at 5pm and then we wait for 10 minutes, then Ava Rep comes back and says the Expedia private check-in closed at 5pm. Then we had to go back over to the general check-in and had to wait over an hour to check-in our room. The check-in process was very unorganized and way too long. The line in the lobby for check-in was extremely long.Ava needs a better check-in process.
Stayed 1 night in Nov 2025

8/10 Good

Harleen Kaur

Stayed 5 nights in Oct 2025

8/10 Good

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good cleanliness all was petfect except few things like no exhaust fan in bathroom, not enough electric outlet on the walls. Needs light abd electric outlet by bug mirror. Other than all was great
Stayed 6 nights in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was wonderful
Stayed 5 nights in Oct 2025

8/10 Good

Angela

Stayed 3 nights in Oct 2025

8/10 Good

Pavitar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Issues: 1.) Its all indoors after 6pm 2.) it was a bit empty (not very lively)
Stayed 4 nights in Oct 2025

10/10 Excellent

Aleksandr, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025