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Casa Mallorca

Property class: 3
3-star Mediterranean hotel near Cancun Mall

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Photo gallery for Casa Mallorca

Living area
Reception
Interior
Garden
Habitacion Jr Suite, 1 Cama Queen Size

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
Av Puertos #82-A, Lote 7 Mz 9 Sm 31, Mpio. Benito Juarez, Cancun, QROO, 77508
  • Place, Las Palapas Park
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪5 min walk‬
  • Place, Plaza 28
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cancun

Downtown Cancun stay.Your stay at this Downtown Cancun hotel places you within 3 miles (5 km) of Cancun Mall and Ultramar Ferry Puerto Juárez. Also, Playa Tortugas is within 3 miles (5 km) and Tortuga Beach is within 6 miles (10 km).

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 km
  • Benito Juarez Municipal Building - 5 min walk - 0.4 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Mercado 23 - 10 min walk - 0.9 km
  • Plaza Las Americas - 3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Hunter Bar - ‬3 min walk
  • ‪Cheester - ‬1 min walk
  • ‪Los Pescaditos - ‬5 min walk
  • ‪Restaurante los Alcatraces - ‬2 min walk
  • ‪El Mercado De Las Delicias - ‬6 min walk

About this property

Casa Mallorca

3-star Mediterranean hotel near Cancun Mall
There's a restaurant on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Casa Mallorca.

This Mediterranean Cancun hotel is smoke free.

  • 10 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2000
  • Breakfast available (surcharge)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Casa Mallorca offers 10 accommodations with complimentary newspapers and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 189 for adults and MXN 189 for children
  • A restaurant

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 19 2025 to February 5 2026 (dates subject to change):
  • One of the dining venues
  • Breakfast
  • Daily housekeeping

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Mallorca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 189 for adults and MXN 189 for children
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Mallorca Cancun
Hotel Boutique Casa Mallorca
Boutique Casa Mallorca Cancun
Boutique Casa Mallorca
Casa Mallorca Hotel
Casa Mallorca Cancun
Capital O Casa Mallorca
Casa Mallorca Hotel Cancun
Hotel Boutique Casa Mallorca

Frequently asked questions

How close is Casa Mallorca to the airport?

Casa Mallorca is 11.3 mi (26-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Casa Mallorca have an airport shuttle?

Airport shuttle services are not available at Casa Mallorca.

How close is Casa Mallorca to the beach?

This hotel is 3.5 mi (10-min drive) from Playa Tortugas and 5.2 mi (15-min drive) from Tortuga Beach. Don't forget your sunscreen!

Does Casa Mallorca offer free breakfast?

Free breakfast isn’t provided at Casa Mallorca, but continental breakfast is offered for a fee of MXN 189 for adults and MXN 189 for children. It's available every day from 8:00 AM to 11:00 AM. Please note that breakfast will be unavailable between June 19 2025 and February 5 2026 (subject to change).

Is there a casino at Casa Mallorca?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are nearby.

What time is check-in at Casa Mallorca?

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Casa Mallorca?

Free parking is not available at this hotel.

Does Casa Mallorca have a pool?

Casa Mallorca does not have a pool.

Does Casa Mallorca have a restaurant?

Yes, there is a restaurant on site. One of the dining venues will be unavailable from June 19 2025 to February 5 2026 (dates subject to change).

Does Casa Mallorca have a spa?

There are no spa services available at this hotel.

How close is Casa Mallorca to downtown Cancun?

Casa Mallorca is 1.5 mi away from Cancun.

Casa Mallorca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 34 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Family and staff were charming, warm, and helpful. Great food and coffee
Stayed 1 night in Jun 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite comfortable, very clean, and well appointed and the staff could not have been more friendly and helpful. The food and coffee in the attached cafe were delicious.
Stayed 1 night in May 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was tiny. But clean,
Stayed 1 night in Mar 2025

10/10 Excellent

Kiersten

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We came to Cancun for a last-minute long weekend. We did not want to party or be around a bunch of crazy tourist areas. This little place had great reviews and it definitely lived up to them!! The room was spotlessly, clean, and fresh. The towels and linens smelled so good. We got the standard room which just included a bedroom with a queen bed and a a little dining table and a bathroom. It was perfect for our needs. (Two adults). You enter and check in through the sliding wooden doors at the little restaurant in front. All the staff was extremely friendly and welcoming. We ate twice for breakfast at the little restaurant/café. The Chilaquiles were amazing!! Also they make extremely good cappuccino and lattes and pastries. We felt very safe there and I would stay there again. Every night we walked down the street to different restaurants, cafés, etc.. a short Uber to Las Palapas for some evening snacks! It was a really great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, the property is well maintained and super clean and safe
Stayed 1 night in Feb 2025

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this place. The bed was very comfortable and it was quiet given the proximity to everything. It was tricky to find and even our taxi driver had difficulty as there is no signage. We only had about three minutes of hot water which was unfortunate but the air conditioning works well. The cafe downstairs is excellent with incredible coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice stay, very clean.
Stayed 2 nights in Jan 2025

8/10 Good

Wallis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is a no frills hotel. It was clean and has a nice restaurant attached. recommend it as a nice budget hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

ameyalli

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service when we arrived. Room was clean and cozy.
Stayed 1 night in Dec 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Budget place without the shrills. Miguel was very attentive and makes great coffee!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel! Staff were very friendly and welcoming. Great value and would definitely stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Caren M

Liked: Staff & service

Small, affordable stay in Cancun

Casa Mallorca is a small family run hotel off a main street, which made it easy to walk to other areas to find food, shopping, etc. The staff were helpful and the cafe that is attached to the hotel is great. Food was tasty and it had excellent coffee.
Stayed 2 nights in Oct 2024

6/10 Okay

Karoly

Liked: Cleanliness, staff & service
No tv inthe room. No microvave.
Stayed 5 nights in Oct 2024

8/10 Good

Yuen Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay for one night stopover in Cancun. It had plenty of eateries very close and within easy access to buses and taxis. The check-in was slow and it was not clear where to go. We waited outside the gate and had tried to call the hotel but there was no answer. In the end we enquired at the cafe and was told to wait there until a staff can come check us in. The room was nice and simple and clean and served our needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee at the restaurant here.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family who own & run this property are the kindest of people, not to mention how they do what they can to make sure your experience with them is as relax & comforting as possible. I stay with them every time I pass by Cancun & it’s always such a pleasure to be there.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay! Casa Mallorca's charm lies in its friendly and accommodating staff. They went above and beyond to ensure a comfortable and enjoyable experience. While the property itself might not offer the luxurious amenities of some larger resorts, the warm hospitality more than makes up for it. Overall, it's a fantastic choice for travelers seeking a welcoming and friendly atmosphere in Cancun.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my 1st visit to Cancun, my goal was to experience more of downtown culture, before moving to the hotel zone for a few nights. Mission accomplished. My stay here was great! This is small family run hotel. I’m not sure, but maybe there are 10 rooms. My room/bathroom was super clean, wifi and a/c worked great, etc. Diana speaks perfect English and is super nice. She was around all day to help out. My only note is that you can hear general city noise. Not a big deal for me, but I just wanted to note. As some have posted in reviews, there are no signs for this place. If you arrive during the day when the restaurant is open, you can enter there. If you are arriving super early or late, you might want to just drop them a message to give a heads up. As for location…You can hail a taxi or city bus from the main street, about 100’ away. A large Soriana supermarket is very close, but I liked the Chedraul more, just a few minutes further. Mercado 28 is about a 1-mile walk. There are a bunch of restaurants in close proximity. They also operate a restaurant and café window store in the hotel. I only ate there once, but it was excellent. Thank Casa Mallorca for your hospitality!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the Casa's cafe and the host's friendly service and English.
Stayed 4 nights in Feb 2024

8/10 Good

Lixuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. the owner is very nice and helpful. There is no lobby or common sitting area. We arrived late at night, it would be helpful if there is a doorbell. The lady in the restaurant next door confirmed we’re at the right place. installing an exhaust fan in the bathroom with waterproof paint will reduce moisture accumulation. It was a good stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Friendly and very helpful staff. We will definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his daughter were extremely sweet and helpful! They really made us feel like friends even though we were just there for one night. The area is relatively quiet and next to a park, but there are lots of shops and restaurants nearby. Easy to come and go with a very secure gate and lovely plants and flowers. Would definitely recommend!
Stayed 1 night in Dec 2023

8/10 Good

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien, solo le faltan TVs a las habitaciones
Stayed 1 night in Nov 2023

10/10 Excellent

Colette, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a layover or short stay in Cancun. Very clean and comfortable.
Stayed 1 night in Nov 2023