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City Express by Marriott Cancun

3.0 star property
3-star hotel near Plaza Las Americas

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Photo gallery for City Express by Marriott Cancun

Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Exterior
Suite, 1 Queen Bed with Sofa bed
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪1 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.0 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Cancun

Heart of Cancun.With a stay at this Downtown Cancun hotel, you'll be steps from Amerimed Hospital and Royal Yak Casino and Sports Book. Plaza Las Americas and Dubai Palace Casino are also within half a mile (1 km).

What's nearby

  • Plaza Las Americas - 1 min walk - 0.1 km
  • Royal Yak Casino and Sports Book - 3 min walk - 0.3 km
  • Dubai Palace Casino - 5 min walk - 0.4 km
  • Cancun Bullfight ring - 11 min walk - 1.0 km
  • Plaza 28 - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Häagen-Dazs - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪La Taberna De Los Amigos - ‬5 min walk

About this property

City Express by Marriott Cancun

3-star hotel near Plaza Las Americas
A private beach is featured. City Express by Marriott Cancun offers its guests an outdoor pool and a fitness center. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly City Express by Marriott Cancun also features a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2005
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Water dispenser
City Express by Marriott Cancun offers 128 air-conditioned accommodations with hair dryers and irons/ironing boards. 31-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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  • Air conditioning
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4.1 out of 5, Very good, 1,443 reviews
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CA $127 total
includes taxes & fees
Jun 5 - Jun 6
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 31-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

How close is City Express by Marriott Cancun to the airport?

City Express by Marriott Cancun is 10 mi (16-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at City Express by Marriott Cancun?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on Jun 13, 2026 start from CA $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does City Express by Marriott Cancun have an airport shuttle?

Airport shuttle services are not available at City Express by Marriott Cancun.

How close is City Express by Marriott Cancun to the beach?

This hotel is 11.6 mi (95-min drive) from North Beach and 15.3 mi (23-min drive) from Delfines Beach. Don't forget your sunscreen!

Does City Express by Marriott Cancun offer free breakfast?

City Express by Marriott Cancun offers free full breakfast on weekdays between 6:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at City Express by Marriott Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (4-min walk) are nearby.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at City Express by Marriott Cancun?

This hotel offers free self parking.

Does City Express by Marriott Cancun have a pool?

City Express by Marriott Cancun features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does City Express by Marriott Cancun have a spa?

There are no spa services available at this hotel.

How close is City Express by Marriott Cancun to downtown Cancun?

City Express by Marriott Cancun is 2.2 mi away from Cancun.

City Express by Marriott Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Dorothy

Liked: Cleanliness
Hotel is in transition. Upgraded room was minimalistic.
Stayed 1 night in Feb 2026

8/10 Good

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are just looking for a bed and shower with no bells and whistles, this place is a great value.
Stayed 4 nights in Jan 2026

2/10 Terrible

Blaz

Travelled with family
Disliked: Cleanliness, amenities
Room was wet and smaller than picture, smells was mold and bed sheets was damp, bathroom was uncomfortable and small , hallway was slippery. Food was not tasty
Stayed 1 night in Jan 2026

10/10 Excellent

Svitlana

Liked: Cleanliness, amenities
Clean room and relaxing bed
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

4/10 Poor

Aron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Hotel was under construction, there’s nothing wrong with that. The issue was that there was trash, nails,metal parts and dust all over the lobby that we had to cross over when ever going out and in of hotel. Also I saw 2 cockroaches, one in the floor and one in the bed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025

6/10 Okay

Justina

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Stayed 11 nights in Aug 2025

10/10 Excellent

Luis Armando

Stayed 1 night in Aug 2025

2/10 Terrible

jian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on bath towel and wall
Stayed 2 nights in Aug 2025

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David, Spanish Lookout

Stayed 2 nights in Jun 2025

2/10 Terrible

Jose

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

ryan

Stayed 1 night in Mar 2025

6/10 Okay

James, Charlotte

Travelled with group
Disliked: Staff & service, amenities
Locked us out of our room before our second night. Told me I needed to pay for that night because I had not paid for it. Had to show them my receipt and wait for them too long. Run down older hotel. Certainly should not be a Marriot
Stayed 2 nights in Mar 2025

8/10 Good

Eliseo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get to hotel by car
Stayed 1 night in Feb 2025

6/10 Okay

Shaima

Travelled with family
Liked: Cleanliness, staff & service
Rooms did not have refrigerators. No cribs for infants.
Stayed 8 nights in Feb 2025

6/10 Okay

Masood

No phone to contact front desk Smelling bathroom
Stayed 8 nights in Feb 2025

6/10 Okay

Sear

Travelled with family
Liked: Cleanliness
The property did not have cribs for infants. Also the rooms did not have mini coolers/ refrigerators.
Stayed 8 nights in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025

6/10 Okay

Jacobo

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk by the breakfast room was hot no clean
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad. Wont repeat it

It was a very basic hotel. More like a motel. Paid so much for a motel..
Stayed 1 night in Jan 2025

10/10 Excellent

Alba-Leea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

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