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Hotel Ojo de Agua

3.0 star property
3-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Hotel Ojo de Agua

On the beach
Outdoor pool, sun loungers
Superior Room, Sea View | Beach/ocean view
Sundeck
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(56 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.0 out of 10
Good
(11 reviews)
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(40 reviews)
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

On the beach.With a stay at this Puerto Morelos hotel, you'll be steps from Ojo de Agua Beach and a 5-minute walk from Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative are also within half a mile (1 km).

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Puerto Morelos Town Square - 6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km
  • San Jose Catholic Parish - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Ojo de Agua - ‬2 min walk
  • ‪Ki' Restaurante & Bar - ‬2 min walk
  • ‪Local Coffee + Shop - ‬4 min walk
  • ‪Don Ernesto's - ‬2 min walk

About this property

Hotel Ojo de Agua

3-star beachfront hotel near Puerto Morelos Beach
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Ojo de Agua.

This 3-star Puerto Morelos hotel is smoke free.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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  • Free WiFi
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The price is CA $166
CA $206 total
includes taxes & fees
Jan 4 - Jan 5
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ojo de Agua

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 106 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper installations, right in front of the beach. Fair enough for the price.
Stayed 2 nights in Jun 2025

6/10 Okay

Carol, Port Coquitlam

Liked: Cleanliness, staff & service
The view from my room was stunning. I looked towards the pool, palm trees, and the ocean. It was very relaxing place to stay
Stayed 14 nights in Sep 2025

10/10 Excellent

Thomas, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regulars here and will keep coming back. This is not a five-star resort but is very clean and the staff are mucho friendly. The beautiful beach is 100 feet away and the hotel offers chaise lounge chairs for guests. Umbrellas are available. The restaurant next-door, seemingly on the same property, is very agreeable with good food and good prices. There are a ton of other good restaurants in easy walking distance, even for someone like me with a hip and knee replacement! The water isn’t potable and warm showers are hard to come by but everything else here makes up for these things. Ana, David, and Fernando (and the rest of the front end crew) make the check in process very easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service
Spent 2 weeks it was great nice and quiet.
Stayed 14 nights in Sep 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo muy bien, solo no había agua caliente
Stayed 3 nights in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love coming to Ojo de Agua. staff are very friendly and helpful. only problem was that the safe was inoperable. i was informed they are planning getting the lock fixed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Giampiero, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel on the beach
Stayed 11 nights in Sep 2025

8/10 Good

Ronald

Liked: Staff & service
Chambre face à la mer très belle vue. Plage vraiment à côté, mais beaucoup de bateaux. Sécurité ok. Tranquille. À proximité de tout.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sampath Gamini Seneviratne Wansooriya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
unfortunately we are not stay there due to visa problem so i have to cancel my trip so i was really disappointed when i spoke to one of your front office person to do some favorable reimbursement for my cancelation .but the respond to my request is big "SORRY"i will never recommend this hotel to any one i know that they are some policies but you always can bend it.
Stayed 5 nights in May 2025

2/10 Terrible

Maissaa Alhaj

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad the swimming pool was closed, we saw a big rat on front of our room door, they mentioned that there is a breakfast and they don’t even have a restaurant, the pictures online looked nothing like reality
Stayed 6 nights in Aug 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place and the people, the staff are great and weve never felt uncomfortable or out of place here
Stayed 5 nights in Aug 2025

8/10 Good

Diana

Liked: Cleanliness
Stayed 6 nights in Jul 2025

6/10 Okay

Emilio

Stayed 1 night in Aug 2025

8/10 Good

Andres

Travelled with family and small children
nice place for the price
Stayed 1 night in Aug 2025

4/10 Poor

Elie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel dans son jus. Pas d’eau chaude. Tout est abimé.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Travelled with partner
Disliked: Property conditions & facilities
Very dated. Needs some renovations.
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Employees are great! Could use paint everywhere(not talking about outsides that are exposed to salt water). There were scrapes on the doors and bed was broken in the room. Love the hotel though.
Stayed 6 nights in Jul 2025

6/10 Okay

Nikita

Stayed 3 nights in Jul 2025

4/10 Poor

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

noisy

alot of noice
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
i will visit again soon! truly enjoyed my stay with you!
Stayed 6 nights in Jul 2025

2/10 Terrible

Mianca

Disliked: Cleanliness, amenities, property conditions & facilities
There was black mold in the ac unit as well as under the bathroom sink. I woke up sick the very next day. There was only a sheet on the bed, no blanket. The water was luke warm at best. It was lazily kept.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was gorgeous and the food was delicious we had a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice my biggest complaint was it was a good little distance to get a coffee as there wasn’t any in lobby the beach was beautiful we went there because the seaweed was awful I’m plays in playa de Carmen we liked it so much we’re headed there again today
Stayed 1 night in Jun 2025