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JW Marriott Cancun Resort & Spa

5.0 star property
5-star beachfront resort near Delfines Beach

Choose dates to view prices

Photo gallery for JW Marriott Cancun Resort & Spa

On the beach
Property video
On the beach
4 restaurants, breakfast served
Indoor pool, 3 outdoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Air conditioning

Explore the area

View in a map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪8 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Oasis Arena
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for JW Luxury Suite, 1 King Bed, Junior Suite

JW Luxury Suite, 1 King Bed, Junior Suite

JW Luxury Suite, 1 King Bed, Junior Suite

7.8 out of 10
Good
(10 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite, 1 King Bed, 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Caribbean Suite, 1 King Bed, 1 Bedroom Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 125 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite

  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite

  • Partial ocean view
  • 125 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

  • Ocean view
  • 274 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(76 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(120 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera resort places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Nichupté Lagoon and Ballenas Beach are also within half a mile (1 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Ballenas Beach - 8 min walk - 0.7 km
  • Aquaworld - 11 min walk - 1.0 km
  • Kukulcan Plaza Shopping Mall - 3 min drive - 1.5 km
  • Oasis Arena - 3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Nebbiolo - ‬6 min walk
  • ‪St. Trop - ‬7 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk
  • ‪Cafetto - ‬5 min walk
  • ‪Casa Madre - ‬3 min walk

About this property

JW Marriott Cancun Resort & Spa

5-star beachfront resort near Delfines Beach
JW Marriott Cancun Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A business center and meeting rooms are available. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Cancun Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Cancun resort is smoke free.

  • 447 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. LED televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun JW

Cancun Marriott JW

Cancun Marriott Resort

JW Cancun

JW Cancun Marriott

JW Marriott Cancun

JW Marriott Cancun Resort

JW Marriott Resort Cancun

Marriott Cancun

Marriott Resort Cancun

Jw Marriott Cancun Hotel Cancun

Cancun Marriott

Cancun Marriott

Jw Marriott Cancun Resort

JW Marriott Cancun Resort Spa

Frequently asked questions

How close is JW Marriott Cancun Resort & Spa to the airport?

JW Marriott Cancun Resort & Spa is 11.1 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on Jun 1, 2026 start from CA $425, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Cancun Resort & Spa have an airport shuttle?

JW Marriott Cancun Resort & Spa offers an airport shuttle 24 hours a day, for a charge of USD 22.00 per person, one-way.

How close is JW Marriott Cancun Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does JW Marriott Cancun Resort & Spa offer free breakfast?

Free breakfast isn’t provided at JW Marriott Cancun Resort & Spa, but buffet breakfast is offered for a fee of USD 40 per person. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at JW Marriott Cancun Resort & Spa?

No, there is no casino at this resort, but Royal Yak Casino and Sports Book (23-min drive) and Dubai Palace Casino (24-min drive) are nearby.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at JW Marriott Cancun Resort & Spa?

This resort offers free self parking and valet parking.

Does JW Marriott Cancun Resort & Spa have a pool?

JW Marriott Cancun Resort & Spa features 3 outdoor pools, an indoor pool, and a children's pool.

Does JW Marriott Cancun Resort & Spa have a restaurant?

Yes, there are 4 restaurants on site.

Does JW Marriott Cancun Resort & Spa have a spa?

This resort has a spa, which features aromatherapy, massages, and body wraps.

How close is JW Marriott Cancun Resort & Spa to downtown Cancun?

JW Marriott Cancun Resort & Spa is 0.7 mi away from Avenida Kukulkan.

JW Marriott Cancun Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1002 reviews
Rating 8 - Good. 118 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Deseree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing costumer service
Stayed 3 nights in Mar 2026

10/10 Excellent

Ian

Stayed 6 nights in Feb 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 6 nights in Feb 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
The room was Very Clean and the staff is phenomenal. So friendly. Loved this place and will be Back !
Stayed 1 night in Feb 2026

10/10 Excellent

Daryl

Stayed 4 nights in Feb 2026

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms. Good service.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ari

Liked: Cleanliness, property conditions & facilities
Everything was simply excellent. The property, the room, the beach, the pool, the food, the service. Can’t say enough good things.
Stayed 4 nights in Feb 2026

8/10 Good

Leila

Liked: Cleanliness, amenities, property conditions & facilities
Amazing beach, lovely staff, perfect location
Stayed 7 nights in Feb 2026

10/10 Excellent

Risa

Stayed 7 nights in Nov 2025

10/10 Excellent

Michael Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent everything best resort ever
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, toilet scented paper smelled like fragrant flowers, helpful staff, beautiful view of beach and pool. Well designed room and lived our stay. We would definitely recommend to all. Area was safe and close by to many excellent restaurants and La Isla shopping mall.
Stayed 3 nights in Jan 2026

8/10 Good

Richard Scott

Stayed 6 nights in Dec 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cold , not like before . Drinks were very expensive by the pool side . We have been coming here for a long time .
Stayed 5 nights in Jan 2026

10/10 Excellent

John, Fort Worth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Meeta

Liked: Cleanliness, staff & service, amenities
Outstanding beach, elegant hotel. Nice service. Would easily go again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Stayed 7 nights in Jan 2026

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was magical
Stayed 4 nights in Jan 2026

10/10 Excellent

Deserae

Stayed 2 nights in Jan 2026

10/10 Excellent

Garrett

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean room. Nice amenities. Transparent pricing. Easy check in and check out. Easy to uber to and from
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
beautiful grounds, lovely staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Stayed 4 nights in Dec 2025

10/10 Excellent

Jeremiah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel all around
Stayed 5 nights in Dec 2025

10/10 Excellent

Johana citney

Liked: Amenities, property conditions & facilities
The staff was very hospitable and professional
Stayed 6 nights in Dec 2025