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Marriott Cancun, An All-Inclusive Resort

4.5 star property
4.5-star luxury property near La Isla Shopping Mall, connected to the convention center

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Photo gallery for Marriott Cancun, An All-Inclusive Resort

Property amenity
Property video
10 restaurants, breakfast, lunch, dinner served; seafood
2 bars/lounges, swim-up bar, poolside bar
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪5 min walk‬
  • Place, Ballenas Beach
    ‪9 min walk‬
  • Place, Oasis Arena
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View | Beach/ocean view

Room, 1 King Bed with Sofa bed, Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Beach/ocean view

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Resort View (Balcony)

Beach/ocean view

Room, 2 Double Beds, Resort View (Balcony)

8.4 out of 10
Very good
(39 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Beach/ocean view

Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Oceanfront (View)

Room, 2 Double Beds, Oceanfront (View) | Beach/ocean view

Room, 2 Double Beds, Oceanfront (View)

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Balcony)

Room, 2 Double Beds, Ocean View (Balcony) | Beach/ocean view

Room, 2 Double Beds, Ocean View (Balcony)

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Oceanfront, View)

Room, 1 King Bed with Sofa bed (Oceanfront, View) | Beach/ocean view

Room, 1 King Bed with Sofa bed (Oceanfront, View)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Resort View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Resort View

9.0 out of 10
Wonderful
(80 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Partial Ocean View (Balcony)

Beach/ocean view

Room, 1 Double Bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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  • Pool
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About the area

Cancun

Beachside getaway.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Nichupté Lagoon and Aquaworld are also within half a mile (1 km).

What's nearby

  • Aquaworld - 5 min walk - 0.4 km
  • Ballenas Beach - 9 min walk - 0.8 km
  • Oasis Arena - 11 min walk - 1.0 km
  • Iberostar Cancun Golf Course - 4 min drive - 2.5 km
  • Maya Museum of Cancun - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Chambao - ‬7 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk
  • ‪The Great Room - ‬1 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Club 91 Lounge - ‬2 min walk

About this property

Marriott Cancun, An All-Inclusive Resort

4.5-star luxury property near La Isla Shopping Mall, connected to the convention center
Some rates at Marriott Cancun, An All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Marriott Cancun, An All-Inclusive Resort offers its guests a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 125 square feet (12 square meters) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Marriott Cancun, An All-Inclusive Resort. A roundtrip airport shuttle and a bus station shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 450 guestrooms or units
  • 6 levels
  • 10 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 125 sq ft of conference space
  • 12 sq m of conference space
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body scrubs.

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JW Marriott Cancun Resort & Spa
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,006 reviews
The price is CA $532
CA $725 total
includes taxes & fees
Mar 22 - Mar 23
JW Marriott Cancun Resort & Spa

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.97 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Marriott Cancun, An All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1005 reviews
Rating 8 - Good. 176 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Zara

Stayed 2 nights in Jan 2026

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. 10.
Stayed 6 nights in Nov 2025

10/10 Excellent

Emmanuel

Stayed 4 nights in Nov 2025

6/10 Okay

Ovunc

Travelled with family and small children
Liked: Cleanliness, staff & service
This is my 9th trip to the Cancun hotel zone in the last 13 years, and unfortunately, this has been the most disappointing room view I’ve ever received. We booked a “resort view” room, but ended up facing a construction site. We weren’t expecting anything exceptional—we live by the water back home—but we did ask the front desk for a well-located room if possible. Instead, we were given one of the least appealing views on the property. The staff have been kind and helpful, but based on our first day, the food and drinks are just average. In fact, the food across the restaurants is just average, and the drinks are standard options with no premium selections included. This makes the overall experience feel like just another generic Cancun hotel, far from what you would expect from the Marriott brand. Several operational issues affected our stay. They frequently ran out of large bottles of water, especially on weekends, which they call “transfer days.” It’s also extremely difficult to secure reservations at the better restaurants, particularly on weekends. Overall, everything feels like a struggle rather than a relaxing vacation. While the rooms appear recently renovated, the hotel as a whole still feels outdated. Considering the Marriott name, this stay has been a kind of disappointment. Unfortunately, we’re not planning to return, and we won’t be recommending this property to any of our friends.
Stayed 5 nights in Nov 2025

2/10 Terrible

Yingshi

T
Stayed 5 nights in Nov 2025

10/10 Excellent

Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every detail had been thought of, anticipated, and planned for. This was a very expensive family reunion of 14 people and well worth every penny. The food was delicious at all of their restaurants, Joel at Casa Madre and Pablo by the pool were amazing. not enough good things to say about this place, we loved it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful food! Attentive staff! Special kudos to Carlos, Edgar, Floryan, Gustavo and all the staff for exceptional service. Will definitely return over and over!
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Gabriela Polanco

Stayed 12 nights in Nov 2025

10/10 Excellent

Eduardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean and the staff is genuinely friendly and attentive, which made the overall experience enjoyable. The only downside for me was that they didn’t offer a lunch or dinner buffet. Aside from that, it’s a solid spot with great service.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisseny

Stayed 6 nights in Sep 2025

10/10 Excellent

jose angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offers a truly remarkable experience from the moment you arrive until your departure. 🤩✨ The staff is consistently amazing, ensuring your needs are met with attentiveness and kindness. 🤗💖 You will find the rooms to be impeccably clean, providing a comfortable and welcoming environment. 🏨🧼 The pools are also perfect, ideal for relaxation and enjoyment during your stay. 🏊‍♀️☀️ It is clear that much care has been taken to create a wonderful guest experience. 🌟😊 Oh, let's not forget the drinks are top-notch, with top-shelf liquor served by mixologists. 🍹🍸
Stayed 3 nights in Nov 2025

10/10 Excellent

Duo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Nov 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, hotel, and beach. Staff were friendly and helpful. Food was enjoyed by all. Great stay for the family!
Stayed 4 nights in Nov 2025

10/10 Excellent

Nena

Stayed 3 nights in Nov 2025

10/10 Excellent

Isabella

Stayed 3 nights in Nov 2025

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and room are top notch. The all inclusive is good too, the food is not bad but nit great. However they need to improve on the food. The steaks tasted bad.
Stayed 3 nights in Oct 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kalaivani

Liked: Cleanliness, amenities
Very courteous staff and the rooms were always clean and neat!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gurjyot

Stayed 4 nights in Oct 2025

10/10 Excellent

Wendy Qian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, everyone was very friendly and helpful. Special thanks to Jose, he was an awesome door attendant and always assisted us
Stayed 3 nights in Oct 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view was stunning. Hot tub/pool exceptional! Staff very friendly and accommodating. Room very clean and bed comfortable.
Balcony view
Stayed 4 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with great pools and beach and friendly staff. Food and drinks were all good. Great place to get away and relax.
Stayed 6 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything, the friendly staff, the service, the food, the beach closed to the hotel. We had an amazing family vacation at the Marriott in Cancun! From the moment we arrived, the staff made us feel so welcome — everyone was incredibly friendly and polite. Our rooms were spotless, comfortable, and perfectly maintained. The food and drinks were absolutely delicious — every meal was a treat! A very special mention to Leonardo at the Mexican restaurant, he was very attentive, he was super helpful, hewent above and beyond to make our dinners unforgettable. Sandra at the omelette station was always so polite and friendly, and Mayerly at the quesadilla station was incredibly kind and attentive. Gisel and Adrian were very attentive as well — we truly loved them all! Everything about our stay exceeded our expectations. Thank you to the entire Marriott Cancun team for making our vacation so special. We can’t wait to return! 🌴☀️🍹
Stayed 5 nights in Oct 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2025